Operations Supervisor vs. Operations Manager: What Are the Differences?

Operations supervisors and operations managers are both responsible for ensuring that operations run smoothly and efficiently. However, there are some key differences between these two roles. In this article, we’ll discuss the similarities and differences between an operations supervisor and an operations manager, and we’ll provide some tips for those interested in pursuing a career in operations management.

What is an Operations Supervisor?

Operations Supervisors are responsible for overseeing the daily operations of a company or department. They ensure that all employees are performing their duties efficiently and effectively. Operations Supervisors develop and implement policies and procedures to improve productivity and quality control. They also train new employees and provide feedback and coaching to existing staff. Additionally, Operations Supervisors track metrics and KPIs to assess performance and identify areas of improvement. They prepare reports for upper management and make recommendations for changes or improvements.

What is an Operations Manager?

Operations Managers are responsible for the day-to-day management of a company’s operations. They plan, coordinate and oversee all aspects of the organization’s activities. Operations Managers work closely with other departments within the company to ensure that all processes are running smoothly and efficiently. They develop and implement policies and procedures, set goals and objectives, and monitor and evaluate results. Operations Managers also develop and manage budgets, and they may be responsible for training and supervising staff.

Operations Supervisor vs. Operations Manager

Here are the main differences between an operations supervisor and an operations manager.

Job Duties

Operations supervisors fulfill a more hands-on role, performing tasks like quality control and ensuring production processes are followed. They also manage the employees on their team, providing direction and feedback as well as offering support during stressful or challenging workdays. Operations managers have higher-level responsibilities, overseeing entire departments or even multiple departments to ensure company success. They may conduct training for operations supervisors and other management staff, communicate with other managers about departmental goals and objectives and provide feedback to help improve processes.

Job Requirements

Operations supervisors typically need at least a high school diploma, although some employers prefer candidates to have a bachelor’s degree in business administration or a related field. Additionally, many operations supervisors have several years of experience working in an operational role before being promoted to a supervisor position. Some employers also require operations supervisors to complete training programs specific to their company or industry.

Operations managers usually need a bachelor’s degree in business administration or a related field. They also often have several years of experience working in an operational role before being promoted to a manager position. Additionally, many employers require operations managers to complete management training programs specific to their company or industry.

Work Environment

Operations supervisors typically work in manufacturing facilities, warehouses or other similar settings. They may travel to different locations on a regular basis and spend time outdoors when inspecting equipment or facilities. Operations managers usually work in offices where they can manage the operations of multiple sites from one location. They also have more administrative duties than operations supervisors and often work indoors.

Both positions require long hours and overtime during busy periods. The nature of their jobs means that both operations supervisors and operations managers are exposed to loud noises, dust and other hazards.

Skills

Operations supervisors and operations managers both need to have excellent problem-solving skills. This is because they are often responsible for troubleshooting issues that arise in their department or with the company’s products or services. They also need to be able to develop creative solutions to these problems.

Both operations supervisors and managers need to have strong leadership skills. This is because they may be responsible for leading a team of employees and ensuring that they are meeting deadlines and producing high-quality work. They also need to be able to motivate their team and resolve any conflicts that may arise.

Organizational skills are important for both operations supervisors and managers. This is because they need to be able to keep track of multiple tasks and projects at one time. They also need to be able to prioritize these tasks and delegate them to their team members accordingly.

Time management skills are also important for both operations supervisors and managers. This is because they need to be able to complete their tasks in a timely manner and meet deadlines. They also need to be able to manage the time of their team members effectively.

Salary

Operations supervisors can earn an average salary of $60,974 per year, while operations managers can earn an average salary of $75,844 per year. The average salary for both positions may vary depending on the size of the company, the location of the job and the level of experience the employee has prior to taking the position.