20 Orlando Health Interview Questions and Answers

Orlando Health is a large, private, not-for-profit healthcare network in the state of Florida. As one of the state’s most comprehensive healthcare networks, Orlando Health is always looking for talented and dedicated employees.

If you’re interested in working for Orlando Health, you can expect to be asked some specific questions about your qualifications and experience. In this article, we’ll give you some tips on how to answer Orlando Health interview questions so you can make a great impression and land the job you want.

Orlando Health Interview Process

The interview process at Orlando Health is generally thorough and can take some time to complete. However, the overall experience is generally positive, with interviewers being respectful and communicative. Additionally, Orlando Health is known for not hiring just anyone, so perspective employees can be sure that they will be considered carefully before being hired.

1. Why do you want to work at Orlando Health?

This question is an opportunity to show your passion for the healthcare industry and Orlando Health specifically. When answering this question, it can be helpful to mention a specific program or initiative that you admire about Orlando Health.

Example: “I want to work at Orlando Health because I am passionate about providing quality care to patients in need. I have always admired how Orlando Health has been able to provide affordable healthcare services to so many people in Central Florida. In my last role as a nurse, I was able to see first-hand how much of a difference Orlando Health makes in the lives of its patients. I would love to continue making a positive impact on the community through my career.”

2. Do you have any certifications or licenses for your position? If so, can you please describe them?

This question is a great way to determine if you have the necessary certifications or licenses for the position. If you do, it’s also an opportunity to discuss how they’ve helped you in your career and what skills they’ve taught you.

Example: “I am certified as a registered nurse by the American Nurses Association. This certification has allowed me to learn more about nursing best practices and procedures that I can use in my daily work. It’s also given me the opportunity to take continuing education courses to further my knowledge of healthcare.”

3. What experience do you have working with children in a clinical setting?

Orlando Health is a pediatric healthcare network, so it’s likely that you’ll be working with children in some capacity. Interviewers ask this question to make sure you have experience working with kids and how you feel about doing so. In your answer, explain what kind of work you’ve done with children and why you enjoy it.

Example: “I worked as a pediatric nurse for five years before moving here. I love working with children because they are always so happy and excited to see us. It makes my day when I can help them get better or at least make them laugh. I think I’m really good at making patients feel comfortable and safe.”

4. Tell me about an example of when you had to explain complex medical information to someone without a medical background.

This question is a great way to show your communication skills and ability to explain complex medical information in an easy-to-understand way. When answering this question, it can be helpful to provide specific examples of how you broke down the information into more simple terms for the person you were speaking with.

Example: “When I was working as a nurse at my previous hospital, I had a patient who was admitted after experiencing severe stomach pains. After running some tests, we discovered that he had appendicitis. He was very nervous about what this meant for him, so I took time to sit down with him and explain exactly what would happen during his surgery and recovery.”

5. How would you handle conflict between two patients within the same room?

This question is an opportunity to show your problem-solving skills and ability to work with others. When answering, it can be helpful to describe a specific situation in which you had to resolve conflict between two patients or family members.

Example: “In my previous role as a nurse, I once had to care for a patient who was recovering from surgery while their newborn baby was also in the room. The mother of the child wanted to breastfeed her baby but the father of the child didn’t want his son exposed to that. After talking with both parents, we decided on a plan where the mother would feed her baby in another part of the hospital so she could still provide nourishment to her child.”

6. Which area of nursing are you most interested in?

This question is a great way to show the interviewer that you have done your research on their organization. It also allows them to get an idea of what type of work you would be most interested in doing if hired. When answering this question, make sure to mention something specific about Orlando Health and how it relates to the area of nursing you are most excited about.

Example: “I am very passionate about emergency care, so I was thrilled to see that Orlando Health has such a strong emergency department. In my last role, I worked with children who had experienced trauma, which inspired me to pursue pediatric nursing. Working with families during difficult times is both challenging and rewarding, and I think I could bring a lot to the team here.”

7. What is the most difficult situation you have dealt with in your career as a certified nursing assistant?

This question is a great way to show your problem-solving skills and how you overcame the challenge. It also shows that you are willing to take on challenges in your career as a certified nursing assistant.

Example: “The most difficult situation I have ever encountered was when I worked at a hospital where we were short-staffed one night, which meant I had to care for three patients by myself. One of my patients was experiencing an emergency, so I had to call for help from another nurse. However, it took her a while to get there because she was caring for other patients. In the meantime, I had to continue taking care of all three patients until the other nurse arrived.”

8. In what ways have you helped improve patient care in your previous roles?

This question can help the interviewer understand how you’ve contributed to your organization’s success. Use examples from your previous experience that highlight your ability to work as a team member and develop innovative solutions for challenges.

Example: “In my last role, I noticed that patients were having trouble understanding their medication instructions. To address this issue, I worked with our medical staff to create an online resource where patients could access information about their medications in multiple languages. This helped reduce patient confusion and led to improved health outcomes.”

9. Describe a time where you successfully worked and collaborated on a team project.

Teamwork is an important skill to have in the healthcare industry. Employers ask this question to see if you can work well with others and how you approach teamwork projects. Use your answer to explain a time when you worked on a team project, what your role was and what the outcome of that project was.

Example: “In my last position as a nurse practitioner, I worked alongside two other nurse practitioners and a physician assistant. We all had different roles but we also collaborated on patient care together. For example, one day I would be working with a patient while another nurse practitioner was taking their blood pressure and the physician assistant was reviewing their medical history. By collaborating like this, we were able to provide better care for our patients.”

10. Have you ever had a negative interaction with a patient in the past, how did you resolve it?

This question is a great way to determine how you handle conflict and whether or not you have the ability to resolve it. When answering this question, make sure that you are honest about your past experience and provide details on how you resolved the situation.

Example: “In my previous position as a nurse, I had a patient who was very upset with me because they felt like we weren’t giving them enough attention. They were demanding answers and wanted to know why their pain wasn’t being treated properly. I calmly explained to them that our team was doing everything in our power to help them feel better and that we would continue to do so until they were feeling well again.”

11. What skills do you think will be crucial in this role?

This question is a great way to show the interviewer that you’ve done your research on their organization and are familiar with what they’re looking for in an ideal candidate. When answering this question, make sure to highlight skills that align with the job description and emphasize how these skills will help you succeed in the role.

Example: “I think communication skills and problem-solving skills will be crucial in this role. As I understand it, there’s a lot of information to keep track of as a nurse, so being able to communicate effectively with my team members and patients will be important. Also, solving problems quickly and efficiently will allow me to provide excellent care to patients.”

12. A large part of our mission statement at Orlando Health is that we treat all people equally regardless of race, religion, sexual orientation, gender identity, etc. How would you feel about treating transgender patients?

Orlando Health is committed to treating all patients equally regardless of their gender identity. This question helps the interviewer determine if you are comfortable with this aspect of Orlando Health’s mission statement and how you would treat transgender patients in a respectful manner.

Example: “I am very much for equal treatment of all people, no matter what their race, religion or sexual orientation. I believe that everyone deserves respect and kindness from healthcare providers. As long as they’re receiving quality care, it shouldn’t matter who they are.”

13. Can you tell us about a time where you were able to stay calm under pressure?

This question is a great way to assess your problem-solving skills and ability to stay calm under pressure. When answering this question, it can be helpful to think of an example from your previous work experience that highlights these skills.

Example: “In my last role as a nurse manager, I had a patient who was experiencing some complications with their treatment plan. The patient’s family members were very upset about the situation and wanted answers right away. I took a few minutes to explain our current course of action and how we would move forward. This helped ease their concerns and allowed them to understand what we were doing.”

14. Explain your experience with using EMR systems.

EMR systems are electronic medical records that allow healthcare professionals to access patient information quickly and easily. The interviewer will want to know if you have experience using EMR systems, as this is a key part of working at Orlando Health. If you do not have experience with EMR systems, consider asking the interviewer what system they use so you can learn more about it before your interview.

Example: “I’ve worked in several hospitals where we used EMR systems, including Epic and Cerner. I find these systems very helpful when accessing patient information because they make it easy to find important details like allergies or previous procedures. In my last position, I was responsible for entering new patient data into the system, which required me to become familiar with how the system works.”

15. How many years of nursing experience do you have?

This question is a great way for the interviewer to learn more about your background and how it relates to the position you’re interviewing for. If you have less than five years of experience, be sure to highlight any other relevant skills or qualifications that make you a good fit for this role.

Example: “I’ve been working as a registered nurse for three years now, but I also have two years of experience in nursing management. My previous employer was looking to promote from within, so I took on the challenge of managing my team while continuing to provide excellent patient care.”

16. Are you comfortable with lifting heavy objects?

This question is a way for the interviewer to assess your physical capabilities and how you might fit into their organization. If you have any limitations, be honest about them and explain what you can do in place of lifting heavy objects.

Example: “I am comfortable with lifting heavy objects as part of my job duties. I’ve worked in healthcare for five years now, and I’ve never had an issue with lifting patients or equipment. However, if there was ever a situation where I couldn’t lift something due to injury or other reasons, I would ask for help from another employee or call for assistance.”

17. Give an example of a time when you made a mistake but learned from it rather than repeating the same error again.

This question is a great way to show your ability to learn from mistakes and grow as an employee. When answering this question, it can be helpful to mention the steps you took to ensure that mistake didn’t happen again.

Example: “When I was working in my previous role, I accidentally sent a patient’s medical records to another patient by accident. This resulted in both patients receiving each other’s information before they were ready to receive it. After realizing what happened, I immediately contacted both patients and explained the situation. Both patients were understanding and appreciated me being honest with them about the mistake.”

18. We want everyone who works for us to take initiative and help create change. What would you say was the biggest change you’ve brought into your last job?

This question is a great way to show your ability to be innovative and creative. When answering this question, it can be helpful to give an example of how you helped implement change in your previous role.

Example: “In my last position as the head nurse at a local hospital, I noticed that we were spending too much time on paperwork and not enough time with our patients. So, I started a new program where nurses could use iPads to record patient information instead of having to fill out paper forms. This saved us so much time that we were able to hire two more nurses.”

19. What is the most important thing to keep in mind when dealing with pediatric patients?

This question is a great way to show your knowledge of pediatric patients and how you can help them. When answering this question, it’s important to remember that the interviewer may be a pediatric nurse or doctor themselves, so try to give an answer they would agree with.

Example: “The most important thing when dealing with pediatric patients is making sure they feel comfortable. Children are often scared when they come in for treatment, so I always make sure to speak to them at their level and explain everything clearly. This helps put them at ease and makes them more likely to listen to what we’re telling them.”

20. Where would you like to be in your career five years from now?

This question is a great way to learn more about the candidate’s career goals and how they plan to achieve them. It also gives you an idea of what their expectations are from this position. When answering, be sure to include your short-term goals as well as your long-term ones.

Example: “I would like to have achieved my RN license by then, which I am currently working toward. In five years, I hope to be in a management role at Orlando Health where I can help other nurses advance their careers.”