Resume

Panera Bread Associate Resume Example & Writing Guide

Use this Panera Bread Associate resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a Panera Bread associate, you’ll play an important role in creating a memorable experience for your customers. You’ll take orders, ring up purchases, and deliver food to tables. And you’ll do it all with a smile on your face!

If you’re looking for a job that will allow you to interact with people and work in a fast-paced environment, this could be the perfect role for you. Here are some tips and an example resume to help you write a stellar Panera Bread resume that will get you noticed by recruiters.

James Smith
New York City, NY | (123) 456-7891 | [email protected]
Summary

Hardworking and reliable associate with over five years of experience in the food service industry. Demonstrated ability to provide excellent customer service and maintain a clean, organized work environment. Eager to join a team that shares my commitment to quality and customer satisfaction.

Education
Abraham Lincoln High School Jun '08
High School Diploma
Experience
Company A, Panera Bread Associate Jan '17 – Current
  • Maintained a clean and organized work station, kitchen, and store during shift to ensure food safety standards are met.
  • Followed all company procedures regarding safety, quality control, sanitation, training, etc.
  • Assisted in the preparation of food items according to established recipes and portioning guidelines for each menu item.
  • Prepared hot foods such as soups, sandwiches, salads, pastries/bakery products per recipe instructions and served customers promptly with a friendly attitude.
  • Answered customer questions about Panera Bread products or services and assisted other associates when needed during busy periods.
Company B, Panera Bread Associate Jan '12 – Dec '16
  • Worked with management to create a new system for tracking customer orders, resulting in an increase of 25% in efficiency
  • Greeted customers and assisted them throughout their dining experience by taking orders and delivering food and drinks
  • Cleaned tables, counters, equipment and floors according to health regulations (5-point checklist)
  • Answered questions about menu items and suggested additional options based on customer preferences
  • Operated cash register accurately while maintaining excellent customer service at all times
Company C, Cashier Jan '09 – Dec '11
  • Greeted customers and provided them with assistance as needed in a friendly and professional manner.
  • Operated a cash register to accurately and efficiently process customer transactions.
  • Maintained a clean and organized work area at all times.
Skills

Industry Knowledge: Customer Service, Cash Handling, Food Preparation, Inventory Management
Technical Skills: Microsoft Office Suite, iPad, POS Systems, Mobile Apps
Soft Skills: Communication, Customer Service, Teamwork, Problem Solving, Attention to Detail, Conflict Resolution

How to Write a Panera Bread Associate Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your value as a candidate by highlighting your achievements, skills, and results.

For example, rather than saying you “managed inventory,” you could say that you “reduced inventory by 15% by developing new inventory management system that reduced waste by 15% and increased customer satisfaction by 10%.”

The second bullet point paints a much clearer picture of what you did and the results of your work. And it also provides a specific number to demonstrate how much you improved customer satisfaction!

Identify and Include Relevant Keywords

When you apply for a job at Panera Bread, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. This program will look for keywords related to the job, like “sandwich making” or “customer service.” If your resume doesn’t have enough of the right terms, the ATS might not rank it high enough for a recruiter to see.

To make sure your resume makes it past the ATS, focus on including relevant keywords throughout all parts of your application. Here are some of the most commonly used keywords for Panera Bread associates:

  • Customer Service
  • Teamwork
  • Time Management
  • Social Media
  • Communication
  • Organization Skills
  • Sales
  • Food Service
  • Public Speaking
  • Microsoft Access
  • Cashiering
  • Leadership
  • Restaurant Management
  • Critical Thinking
  • Adobe Photoshop
  • Cash Handling
  • Customer Satisfaction
  • Marketing
  • Problem Solving
  • Customer Experience
  • Research
  • Interpersonal Skills
  • Hospitality
  • Hospitality Management
  • MICROS
  • Bartending
  • Opera
  • Cash
  • Event Planning
  • Catering

Showcase Your Technical Skills

As an associate at Panera Bread, you will need to be proficient in the use of various software programs in order to complete your work. These programs include the Panera Bread point-of-sale (POS) system, the Panera Bread order management system (OMS), and the Panera Bread customer relationship management (CRM) system. In addition, you will need to be familiar with Microsoft Office Suite programs, such as Word, Excel, and PowerPoint.

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