Patient Engagement Specialist Resume Example & Writing Guide
Use this Patient Engagement Specialist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Patient engagement is an integral part of the healthcare industry. It’s about creating meaningful connections between patients and providers, and building relationships that facilitate better care.
If you’re passionate about helping people and want to work in a field where you can make a difference every day, then you might be ready to become a patient engagement specialist.
Here are some tips and an example to help you write a resume that hiring managers will love.
How to Write a Patient Engagement Specialist Resume
Here’s how to write a resume of your own.
Write Compelling Bullet Points
When you’re writing bullet points, it can be tempting to focus on the responsibilities of your job. But that’s not always the most effective way to showcase your skills and experience.
Instead, you can use your bullet points to tell a story about your work. For example, rather than saying you “managed patient wait times,” you could say you “reduced wait times for patients at urgent care clinic from 30 minutes to 15 minutes, resulting in a 20% increase in patient satisfaction ratings.”
The second bullet point paints a much clearer picture of what you did and the results of your work. And it also provides a specific number to demonstrate your impact.
Identify and Include Relevant Keywords
When you apply for a patient engagement specialist role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs rank resumes based on the number of relevant keywords that are found on the resume. If your resume doesn’t have enough of the right keywords, your application might not make it to the hands of a recruiter.
To increase your chances of getting an interview, make sure to include relevant keywords throughout all sections of your resume. Here are some of the most commonly used patient engagement specialist keywords:
- Patient Engagement
- Healthcare
- Hospitals
- Electronic Medical Record (EMR)
- Patient Safety
- Nursing
- Basic Life Support (BLS)
- Patient Education
- Healthcare Management
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Inpatient Care
- Clinical Research
- Advanced Cardiac Life Support (ACLS)
- Ambulatory Care
- Patient Advocacy
- Cancer
- Informatics
- Clinical Trials
- Medication Reconciliation
- Skin Care
- Dermatology
- Skin
- Dermatology Surgery
- Healthcare Information Technology (HIT)
- Hospice
- Life Insurance
- Long Term Care
- Medicare
- Life Insurance
- Managed Care
Showcase Your Technical Skills
As a patient engagement specialist, you need to be proficient in a variety of software programs and systems in order to effectively do your job. For instance, you should be familiar with customer relationship management (CRM) software, as well as healthcare-specific software like electronic health records (EHR) systems. Additionally, you should be comfortable using a variety of communication tools, such as email, instant messaging, and video conferencing.
Listing your technical skills prominently on your resume will show potential employers that you have the necessary skills and experience to be successful in the role.