20 Piedmont Healthcare Interview Questions and Answers

Piedmont Healthcare is a large and well-respected healthcare system in the state of Georgia. Because of its size and reputation, Piedmont Healthcare is often one of the most sought-after employers in the healthcare industry. If you’re lucky enough to land an interview with Piedmont Healthcare, you can expect to be asked some tough questions.

In this article, we’ll give you a rundown of some of the most common Piedmont Healthcare interview questions, so you can go into your interview prepared and confident.

Piedmont Healthcare Interview Process

The interview process at Piedmont Healthcare can vary depending on the position you are applying for. For some positions, such as Registered Nurse or Patient Care Technician, you may have an initial phone interview followed by a face-to-face interview. For other positions, such as Revenue Cycle Representative, you may have an in-person interview with two managers.

Overall, the interview process is relatively quick and easy. You can expect to find out if you have been hired within a week or two of your interview.

1. What is your current nursing license status?

Piedmont Healthcare requires all registered nurses to have a current license. If you are in the process of renewing your license, be sure to mention that you will be eligible for renewal by the time of hire.

If you do not currently hold a nursing license, it is important to explain why and what steps you are taking to obtain one. You can also include any other relevant certifications or training you may have completed.

Example: “I am currently licensed as an RN in Georgia. I am working on completing my BSN degree at Piedmont University. Once I complete my bachelor’s degree, I will apply for my RN license again.”

2. How did you choose to become a nurse and why do you want to work at Piedmont Healthcare?

This question is an opportunity to share your nursing journey with the interviewer. It’s a great way to show passion for your career and why you’re excited about working at Piedmont Healthcare.

Example: “I chose to become a nurse because I wanted to help people in need. My first job was as a medical assistant, where I learned how to take vital signs and perform other basic tasks. After that, I enrolled in my state’s registered nurse program, which took me four years to complete. Throughout this process, I developed a passion for helping others through their health care needs.”

3. How would you handle a difficult patient that was verbally abusive toward yourself and other staff members?

This question can help interviewers understand how you handle conflict and challenging situations. It’s important to show that you have the ability to remain calm in stressful situations, even when a patient is being verbally abusive.

Example: “I would first try my best to diffuse the situation by remaining calm and listening to what they’re saying. If this doesn’t work, I would ask for a manager or supervisor to come speak with them so we could resolve the issue as quickly as possible. In my experience, most patients are just looking for someone to listen to their concerns.”

4. Provide an example of when you have used critical thinking skills in the workplace.

Critical thinking is a skill that employers look for in potential employees. They want to know you can use your problem-solving skills and analyze information to make decisions. When answering this question, think of an example where you used critical thinking skills to solve a problem or challenge at work.

Example: “At my previous job, I was working with a team on a project when we realized the deadline would be too close to complete all of our tasks. We decided to meet with our manager to discuss how we could get everything done by the deadline while still maintaining quality. Using critical thinking skills, we were able to come up with a plan to divide the workload among ourselves so everyone had enough time to complete their assignments.”

5. Have you ever experienced a lapse in judgment while working with patients? If so, how did you recover?

Interviewers may ask this question to learn more about your ability to self-reflect and recover from mistakes. In your answer, try to explain what you learned from the experience and how it has helped you become a better healthcare professional.

Example: “In my first year of nursing school, I was working with a patient who had recently undergone surgery. The patient asked me for an ice pack, so I gave him one without checking with his doctor first. When the doctor found out, he scolded me in front of other students and said that if I ever did something like that again, I would be dismissed from the program. After that incident, I always double-checked with doctors before giving patients anything.”

6. Explain your experience interacting with multiple types of medical professionals.

This question is a great way to show your ability to work with others and collaborate. When answering this question, it can be helpful to mention how you worked with other professionals in the past and what skills helped you do so successfully.

Example: “In my previous role as an ER nurse, I had the opportunity to work alongside many different medical professionals including surgeons, pediatricians and psychiatrists. This experience taught me that each professional has their own unique skill set and expertise, which makes them valuable members of the healthcare team. I learned that by working together, we could provide better care for our patients.”

7. Describe a time you had to manage conflicting priorities.

This question can help an interviewer understand how you prioritize your work and manage competing demands. Use examples from previous roles to describe how you handled the situation, what steps you took to complete all tasks on time and how you managed your stress levels during the process.

Example: “In my last role as a nurse manager, I had to balance meeting with patients while also managing staff members who were working overtime shifts. It was important for me to meet with each patient within 30 minutes of their scheduled appointment so they could receive care in a timely manner. However, it was also important that I spend enough time with each patient to ensure they felt comfortable and understood their treatment plan.”

8. Are you okay with working up to 12 hour shifts?

Working in a hospital setting can be challenging, especially when it comes to long shifts. Employers ask this question to make sure you’re prepared for the physical and mental demands of working in their facility. Before your interview, read through the job description to see if there are any specific requirements regarding shift length. If there aren’t, consider asking about them during your conversation.

Example: “I am okay with working 12-hour shifts as long as I get plenty of breaks throughout the day. In my last position, I worked up to 16 hours per day, but I was able to take short breaks every few hours to stretch and refresh myself. This helped me stay focused on my work and avoid burnout.”

9. Why are you looking for another job right now?

Employers ask this question to make sure you’re not in a rush to leave your current job. They want to know that you are happy where you are and that you’re looking for other opportunities because they offer something different than what you have now. When answering, be honest about why you’re looking for another job but emphasize the positive aspects of your current position.

Example: “I’m looking for another job right now because I am ready for a new challenge. My current employer is great, but I feel like I’ve learned all I can there. I would love to work at Piedmont Healthcare because it’s known as one of the best hospitals in Georgia. I think my skills and experience could really benefit the team here.”

10. Tell me about a time you failed and what you learned from it.

Interviewers ask this question to learn more about your ability to overcome challenges and failures. When answering, it can be helpful to choose a failure that you learned from and applied to future situations.

Example: “When I first started working as an ER nurse, I was so focused on treating the patient’s immediate needs that I didn’t always take time to document everything thoroughly. One night, I had a particularly busy shift where I treated several patients with similar symptoms. After my shift ended, I went home without documenting what happened with those patients. The next day, I returned to work only to find out that one of my patients died overnight. I learned from this experience that it is important to document every detail after each patient interaction.”

11. Would you be willing to relocate if necessary?

Piedmont Healthcare is a large healthcare system that operates in Georgia. If you’re interviewing for an administrative position, it’s likely the company would want to know if you’d be willing to relocate to work there. When answering this question, make sure to emphasize your willingness to move and discuss any past experience with relocating.

Example: “I’m happy to relocate anywhere within Georgia as long as I have enough time to find housing. In my last job, I relocated from Atlanta to Athens when I was hired as the HR director at a hospital there. It took me about two months to find a home, but I was able to find a great house for my family.”

12. Why should we hire you over someone else?

Employers ask this question to see if you have confidence in your abilities and are willing to sell yourself. When answering, be sure to highlight a skill or two that is relevant to the position and explain how it will benefit the company.

Example: “I am an excellent communicator and negotiator, which I think would make me a great fit for this role. In my last job, I had to negotiate with vendors on behalf of the hospital, and I was able to get discounts on supplies while still maintaining our budget. This saved the hospital thousands of dollars each month.”

13. Do you feel comfortable handling confidential information such as social security numbers or insurance information?

This question is a way for the interviewer to assess your ability to handle confidential information and keep it safe. It’s important that you show the interviewer that you understand how to protect sensitive data, especially if you’re applying for a position in IT or human resources.

Example: “I have worked with confidential information before, so I know what precautions to take when handling this type of data. For example, I always use secure networks to access files and documents, and I never leave my computer unattended while logged into company systems.”

14. Give us an example of a conflict you were involved in at work. How did you resolve it?

Employers ask this question to learn more about your problem-solving skills and how you resolve conflicts. When answering, try to describe a situation where you were able to use your communication skills to solve the conflict.

Example: “At my previous job, I had a coworker who was always late for work. This made it difficult for me to get everything done on time because I would have to cover for them. After talking with them several times, they still didn’t change their behavior. So, I decided to take away some of their responsibilities so that I could focus on my own tasks.”

15. What do you know about Piedmont Healthcare’s mission statement?

The interviewer may ask this question to see if you have researched the organization and understand its goals. Before your interview, read Piedmont Healthcare’s mission statement so that you can discuss it in detail during your answer.

Example: “I am familiar with Piedmont Healthcare’s mission statement because I think it is an excellent example of a healthcare system that prioritizes patient care. The mission statement says, ‘We are committed to providing compassionate care for our patients, their families and our community.’ This shows me that Piedmont Healthcare cares about more than just treating patients—it also wants to help people lead healthy lives.”

16. How long have you been interested in healthcare?

This question can help an interviewer learn more about your background and how you got to where you are today. It’s important to be honest in your answer, as it can show the interviewer that you’re sincere about wanting to work in healthcare.

Example: “Ever since I was a child, I’ve been interested in helping others. My mother is a nurse, so I grew up hearing stories of her day at work. When I was old enough, I started volunteering at my local hospital, which led me to enrolling in nursing school.”

17. We care about our employees at Piedmont Healthcare. What makes you feel valued in the workplace?

This question can help the interviewer get to know you better and understand what motivates you. It’s important to show that you value your coworkers, but it’s also good to mention how much you appreciate any benefits or perks of working at Piedmont Healthcare.

Example: “I feel valued when my employer shows me they care about my well-being. For example, I have a manager who always asks how I’m doing and if there is anything she can do for me. She makes sure we all take time to recharge so we’re ready to work hard when we need to. Another thing that makes me feel valued is knowing that my company cares about its community. My last job had an employee volunteer program where employees could apply to go on service trips with other employees.”

18. Do you consider yourself technically savvy?

The healthcare industry is constantly evolving, and employers want to know that you’re willing to learn new technologies. If you have experience with a specific software or medical device, share it in your answer.

Example: “I consider myself tech-savvy because I’ve been working in the IT field for five years. In my last position, I was responsible for maintaining our company’s servers and computers. I also helped train other employees on how to use various programs like Microsoft Office and Adobe Creative Cloud. I’m always open to learning new things, so if there are any new technology systems you use at Piedmont Healthcare, I’d be happy to take some time to learn them.”

19. Where do you see yourself in five years?

Employers ask this question to learn more about your career goals. They want to know if you plan on staying with their company for a long time or if you’re looking for something new in the future. When answering, be honest and specific about what you hope to achieve in the next five years. Explain how working at Piedmont Healthcare will help you reach those goals.

Example: “I see myself as a pediatrician by then. I’ve always wanted to work with children, so I’m currently enrolled in classes to become a pediatric nurse practitioner. Working here would give me the opportunity to gain experience while also getting my certification. In five years, I’d like to have my own practice where I can treat children of all ages.”

20. Can you tell me about any special training or certifications you may have?

This question is a great way to show the interviewer that you are committed to your career and have taken steps to improve yourself. If you have any certifications or special training, be sure to mention them in your answer.

Example: “I am certified as an emergency medical technician through the American Red Cross. I also completed my CPR certification last year. In addition, I took a course on how to administer medication to patients.”