Career Development

What Does a Property Supervisor Do?

Find out what a property supervisor does, how to get this job, and what it takes to succeed as a property supervisor.

Property supervisors are responsible for overseeing the day-to-day operations of rental properties. They ensure that tenants have a safe and healthy living environment, and they resolve any issues that may arise during their tenancy.

Property supervisors commonly work with property managers or other real estate professionals to ensure that all aspects of the property are well maintained. This includes everything from ensuring that the building is structurally sound to keeping an eye on water heaters, furnaces, and other appliances.

Property Supervisor Job Duties

A property supervisor typically has a wide range of responsibilities, which can include:

  • Coordinating repairs and maintenance activities to ensure that problems are resolved in a timely manner
  • Reviewing financial reports to ensure that expenses are within budget guidelines
  • Ensuring that security protocols are followed by all employees at all times
  • Investigating any accidents or dangerous conditions on the property in order to determine the cause and prevent future incidents
  • Conducting regular inspections of common areas to ensure that they are clean and well-maintained
  • Participating in fire drills and evacuation procedures on a regular basis to ensure that all staff members are familiar with emergency response procedures
  • Creating detailed reports of building maintenance issues that need to be addressed by maintenance staff
  • Coordinating with contractors to schedule repairs or renovations that require outside services
  • Monitoring the condition of the property to identify potential problems before they escalate into major issues such as equipment failure or pest infestations

Property Supervisor Salary & Outlook

Property supervisors’ salaries vary depending on their level of education, years of experience, and the size and location of the property. They may also earn additional compensation in the form of bonuses.

  • Median Annual Salary: $58,000 ($27.88/hour)
  • Top 10% Annual Salary: $95,000 ($45.67/hour)

The employment of property supervisors is expected to grow at an average rate over the next decade.

Property supervisors will be needed to oversee the work of property appraisers, who are expected to see employment growth as real estate appraisal activity increases. In addition, demand for property supervisors should remain high because of the need to ensure that buildings and other structures are safe and in good condition.

Property Supervisor Job Requirements

The qualifications for a property supervisor position may include:

Education: A minimum of a bachelor’s degree is often a requirement to become a property manager. Some property managers choose to pursue a degree in real estate or business administration.

Training & Experience: Most property supervisors learn the specific skills and knowledge they need for their role while on the job. Training for this role may include shadowing a current property supervisor for a few weeks or months, or it may include learning specific software or computer programs the company uses.

Certifications & Licenses: While certifications are not usually a requirement for a property supervisor role, they can help you become a more competitive candidate when applying for jobs.

Property Supervisor Skills

Property supervisors need the following skills in order to be successful:

Communication skills: As a property supervisor, you may be required to communicate with a variety of individuals, including other supervisors, managers, maintenance staff and other property staff. Effective communication skills can help you convey messages clearly and concisely, which can help you and your team work together more efficiently. You may also need to communicate with tenants, which can require you to be friendly and approachable.

Attention to detail: Attention to detail is a necessary skill for a facilities manager, and it’s also an important skill for a facilities supervisor. You may be responsible for ensuring that all equipment and materials are in the right place and in good condition. You may also be responsible for ensuring that all safety regulations are followed. This requires you to be able to notice any potential issues.

Problem-solving skills: Problem-solving skills are also important for a facilities manager, as they may be responsible for finding solutions to problems that arise in the workplace. For example, if a piece of equipment breaks, a facilities manager may need to find a way to fix it or find a replacement. They may also need to find a way to prevent the same problem from occurring in the future.

Leadership skills: As a property supervisor, you may be responsible for managing a team of individuals. This role requires strong leadership skills, as you may be responsible for delegating tasks, motivating your team and ensuring that everyone is working together to complete their job. Leadership skills can also help you to develop your ability to make decisions and solve problems.

Organizational skills: As a property supervisor, you may be responsible for managing a large team of people. This can include overseeing the work of several maintenance workers, security personnel and other staff members. Organizational skills can help you manage your time and responsibilities effectively. You may also be responsible for managing a budget, which requires you to be organized with your finances.

Property Supervisor Work Environment

Property supervisors work in an office environment, but they also spend a great deal of time visiting the properties they manage. They may work long hours, including evenings and weekends, to respond to emergencies or to meet with tenants, contractors, or other property managers. Some property supervisors may be on call 24 hours a day. The work can be stressful, and property supervisors must be able to handle difficult situations and people calmly and effectively.

Property Supervisor Trends

Here are three trends influencing how property supervisors work. Property supervisors will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Growth of the Self-Storage Industry

The self-storage industry is growing rapidly, as more and more people are realizing the benefits of having extra space to store their belongings. This trend is likely to continue in the future, as more and more people move into urban areas where space is limited.

Property supervisors can take advantage of this trend by becoming experts in self-storage management. They can do this by learning how to manage inventory, deal with customers, and handle other day-to-day tasks. In addition, they can also market their facilities to potential tenants and promote the benefits of using self-storage.

More Focus on Customer Service

As the economy continues to improve, businesses are placing a greater emphasis on customer service. This means that property supervisors will need to focus on providing excellent customer service to keep tenants happy and retain them for longer periods of time.

To be successful in this area, property supervisors will need to be able to understand the needs of their tenants and provide them with the services they want. This includes things like keeping common areas clean and providing amenities such as laundry facilities and parking.

A Greater Emphasis on Security

As the world becomes increasingly dangerous, property owners are placing a greater emphasis on security. This is leading to an increased demand for property supervisors who have experience in managing security systems.

Property supervisors who are able to implement effective security measures will be in high demand, as they will be able to protect tenants and their assets from theft and vandalism. In addition, they will also be able to help landlords meet regulatory requirements for security.

How to Become a Property Supervisor

A career as a property supervisor can be rewarding in many ways. It offers the opportunity to work with people, manage projects, and see the results of your hard work come to life. You’ll also have the chance to learn about different aspects of real estate, from construction to leasing.

To become a successful property supervisor, you need to be able to handle a variety of tasks simultaneously. You must be able to think critically and creatively when faced with challenges, and be able to problem-solve effectively. You should also be able to communicate clearly and effectively with both clients and contractors.

Related: How to Write a Property Supervisor Resume

Advancement Prospects

Property supervisors may advance to become production coordinators or assistant directors. Some may also become producers or directors.

Property Supervisor Job Description Example

At [CompanyX], we believe that happy employees make for a happy workplace, which is why we are looking for a property supervisor who puts the needs of our employees first. The property supervisor will be responsible for the day-to-day operations of our office building, including but not limited to: maintenance, janitorial, security, and event planning. He or she will work closely with the building manager to ensure that the office is running smoothly and efficiently. The ideal candidate will have experience in property management and a strong customer service orientation.

Duties & Responsibilities

  • Maintain the property in excellent condition and ensure that all repairs are completed in a timely manner
  • Respond to tenant requests and concerns in a prompt and professional manner
  • Conduct regular inspections of the property and common areas, and take appropriate action to resolve any issues
  • Ensure that all safety and security protocols are being followed
  • Supervise and coordinate the work of contractors and other service providers
  • Prepare and submit accurate and timely reports to the property owner or manager
  • Keep accurate records of all property-related expenses
  • Develop and implement plans for the ongoing maintenance and improvement of the property
  • Negotiate and execute leases with new tenants
  • Collect rent from tenants and deposit it into the proper account
  • Serve as the primary point of contact for tenants
  • Handle all aspects of evictions, including serving notice and coordinating with law enforcement

Required Skills and Qualifications

  • Bachelor’s degree in business, real estate, or related field
  • 5+ years experience in property management or leasing
  • Proven track record of increasing occupancy and rental rates
  • Working knowledge of federal, state, and local housing laws and regulations
  • Excellent customer service skills
  • Strong financial analysis and budgeting skills
  • Exceptional organizational and time-management skills

Preferred Skills and Qualifications

  • MBA or other advanced degree
  • 7+ years experience in property management or leasing
  • Certified Property Manager (CPM) designation
  • Experience with Yardi or similar property management software
  • Leadership experience in managing a team of property managers

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