20 Public Bank Interview Questions and Answers

When it comes to interviews, Public Bank remains committed to corporate excellence. In order to ensure that they are able to attract and retain top talent, the company has a set of specific interview questions that they use.

These questions help to assess a candidate’s skills, abilities, and fit for the role. They also provide an opportunity for the candidate to learn more about the company and what it would be like to work there.

If you’re interviewing with Public Bank, you can expect to be asked about your experience, your skills, and your goals. You may also be asked about your thoughts on the current state of the economy or the banking industry.

Preparing for your interview with Public Bank will help you to put your best foot forward and increase your chances of being offered the job.

Public Bank Interview Process

The interview process at Public Bank can vary depending on the position you are applying for. For management trainee positions, the process usually consists of a phone screen followed by a video interview. The questions asked during the phone screen are typically about your academic results and your interest in the position. During the video interview, you may be asked more detailed questions about your experience and why you are interested in the position. After the interview, you will be asked to wait for a decision, which can take up to 2 weeks.

1. Will you be able to handle pressure?

Public Bank is a highly competitive environment, and employees are expected to perform at their best. The interviewer may ask this question to assess your ability to handle pressure in the workplace. In your answer, try to show that you can be productive under pressure.

Example: “I am used to working in high-pressure environments. I have worked as an investment banker for five years now, and during my time here, I’ve learned how to manage stress and stay focused on my work. I think I would do well in Public Bank because of my experience with handling pressure.”

2. What are your strengths and weakness?

This is a common question that interviewers ask to learn more about your personality and how you would fit into their company. When answering this question, it can be helpful to think of two or three strengths and weaknesses that are relevant to the position.

Example: “I am very organized and detail-oriented which helps me stay on top of my work. I also have excellent communication skills, so I’m able to clearly explain complex financial concepts to clients. My weakness is that sometimes I get so focused on work that I forget to take breaks. This has led to some health issues in the past, but I’ve learned to balance my work with exercise and healthy eating.”

3. Do you have any experience working with public relations?

Public relations is a vital part of working in the banking industry. Employers ask this question to see if you have any experience with public relations and how it can help them. If you do, share an example of when you used your skills to improve your previous employer’s reputation.

Example: “I worked as a communications manager for my last company. I was responsible for writing press releases, managing social media accounts and creating content for our website. We had a lot of positive feedback from customers because of these efforts. In fact, we saw a 10% increase in sales after implementing some of these strategies.”

4. Can you tell me about a time you were faced with a stressful situation that demonstrated your coping skills?

Interviewers may ask this question to assess your ability to handle stress and remain calm in a high-pressure situation. When answering, it can be helpful to describe a specific time you faced a stressful situation and how you overcame the challenge.

Example: “In my previous role as a teller at a local bank, I was working with a customer who had multiple accounts. The customer wanted to make a large deposit into one of their accounts but didn’t know which account number they should use. I remained patient and helped them find the correct account number so that they could complete their transaction.”

5. How would you motivate someone who is not performing up to expectations?

This question is a great way to assess your leadership skills and how you would motivate others. When answering this question, it can be helpful to think of a time when you had to give someone feedback on their performance or behavior.

Example: “I have worked with many different people in my career, and I know that everyone has good intentions. If I ever needed to talk to someone about their performance, I would make sure they knew I was there to help them improve. I would ask questions to understand what they were doing well and where they could improve. Then, I would offer suggestions for improvement and provide resources so they could learn more.”

6. Why do you want to work at Public Bank?

This question is a great way for the interviewer to learn more about your interest in working at Public Bank. When answering this question, it can be helpful to mention specific aspects of the company that you admire and why they are important to you.

Example: “I want to work at Public Bank because I am inspired by its commitment to providing financial services to underserved communities. As someone who grew up in an impoverished area, I know how difficult it can be to access quality banking services. I would love to help provide solutions to these challenges through my work with Public Bank.”

7. Describe a difficult decision you had to make and how did you go about making it?

This question is a great way to assess your decision-making skills and how you approach making important choices. When answering this question, it can be helpful to describe the process you used to make the choice and what factors influenced your final decision.

Example: “In my previous role as an operations manager for a small business, I had to decide whether or not we should expand our production facility. The company was growing at a rapid pace, but we were running out of space in our current location. We could either build on the land we already owned or find another location that would allow us to grow even more. After much research, I decided to purchase the additional property so we could continue to grow.”

8. Tell us about a project you worked on that required great attention to detail.

Attention to detail is a skill that employers look for in candidates. They want to know that you can perform well on the job and are willing to learn from your mistakes. When answering this question, try to think of an example where you had to work with many details or one where you made a mistake but learned from it.

Example: “In my previous role as a teller at a bank, I was responsible for counting money every day before depositing it into the vault. One day, I counted $1,000 twice by accident. I immediately realized my mistake and corrected it. However, I still needed to count all the money again to ensure everything was accurate. It took me longer than usual to finish my task, but I wanted to make sure I did it right.”

9. How well do you perform under pressure?

Public Bank is a large financial institution that handles millions of dollars in transactions every day. As such, it requires employees who can perform under pressure and make quick decisions when necessary. When answering this question, demonstrate your ability to handle stress and provide examples of how you have performed well under pressure in the past.

Example: “In my previous position as an assistant manager at a bank, I was responsible for overseeing several departments including customer service, accounting and human resources. One day, we had a power outage that affected our entire building. While I worked with IT to restore power, I also needed to ensure all employees were accounted for and safe. In addition, I needed to continue processing daily transactions while ensuring customers could access their accounts online.”

10. What computer programs do you feel comfortable using?

This question is a way for the interviewer to assess your computer skills. It’s important that you show the interviewer that you have the necessary skills to perform the job duties. If you’re not familiar with any of the programs, it’s best to mention this and explain what other computer programs you are comfortable using.

Example: “I am very comfortable using Microsoft Word, Excel and PowerPoint. I also know how to use Google Docs and Gmail.”

11. How has your education prepared you for the job you are applying for?

Employers ask this question to learn more about your academic background and how it relates to the job you are applying for. When answering, make sure to highlight any relevant skills or knowledge that helped prepare you for the role.

Example: “My education has prepared me well for this position because I have a bachelor’s degree in business administration with a concentration in finance. This major taught me many valuable skills such as financial modeling, budgeting and accounting. These skills will help me succeed in this role because they allow me to understand complex financial situations and develop solutions.”

12. What are some of your personal interests outside of work?

Employers ask this question to learn more about your personality and interests. They want to know if you will fit in with their company culture. When answering, try to mention something that is relevant to the position or industry.

Example: “I love reading books on finance and economics. I also enjoy playing chess and learning new languages. In my last job, I started taking Spanish lessons after work. It was a great way to relax and unwind from the day.”

13. We look for people who can offer creative solutions in the workplace, tell us what you think creativity means when solving problems.

This question is a great way to gauge how you approach problem-solving and the level of creativity you bring to your work. When answering this question, it can be helpful to provide an example of a time when you used your creative thinking skills to solve a problem or challenge in your previous role.

Example: “Creativity means finding new ways to solve problems that are more efficient than what we’re currently doing. In my last position as a teller at a local bank, I noticed that customers were often confused about which line they should stand in based on their needs. To address this issue, I suggested creating separate lines for different types of transactions so customers could easily identify where they needed to go.”

14. What does customer service mean to you?

This question is a great way to determine how you will interact with customers and clients. It also allows the interviewer to see if your definition of customer service aligns with that of Public Bank. When answering this question, it can be helpful to provide an example of a time when you provided excellent customer service.

Example: “Customer service means providing quality service to all of our customers and clients. I believe in treating everyone with respect and kindness, regardless of whether they are a client or not. In my last role as a teller at First National Bank, I had a customer who was having trouble withdrawing money from their account. They were frustrated because they couldn’t figure out why they weren’t able to withdraw any funds. After asking them some questions about their account, I realized that they hadn’t updated their address after moving. Once I explained this to them, they understood what happened and thanked me for helping them.”

15. What qualities do you think are important for a successful leader?

This question is a great way to show your leadership skills and how you can apply them in the workplace. When answering this question, it’s important to be specific about what qualities you think are important for leaders and why they’re important.

Example: “I believe that one of the most important qualities for a successful leader is being able to inspire others. I’ve had many managers who were inspiring and motivated me to do my best work. In fact, I remember when I was working as an intern at a local bank, my manager would always tell us stories about her time as a banker. She told us about all the exciting things she did while traveling around the world and how much she loved her job. It made me want to become a banker too.”

16. Give an example of a time where you went above and beyond for a customer.

This question is a great way to show your interviewer that you are willing to go the extra mile for customers. When answering this question, it can be helpful to think of a specific time where you went above and beyond for a customer or client and how it positively impacted their experience with your company.

Example: “In my previous role as a teller at First National Bank, I had a customer who came in every day around lunchtime. She would come in, make her deposit and then leave without ever making any transactions. One day, she was short on cash and asked if we could loan her some money until her next deposit. Of course, we couldn’t do that, but I offered to give her the amount she needed from our own personal funds. We ended up giving her $50 so she wouldn’t have to worry about it until her next deposit.”

17. If hired, what would be your first priority at Public Bank?

This question is a great way to assess the candidate’s understanding of what it takes to succeed in their role. It also allows you to see how they prioritize tasks and manage time. When answering this question, make sure that your answer shows that you understand the job description and are prepared for the position.

Example: “My first priority would be to learn as much as I can about Public Bank and its customers. I want to ensure that I am able to provide excellent customer service at all times. I plan on doing this by making myself available to my colleagues so that we can work together to solve any issues our customers may have.”

18. What part of your education or experience makes you stand out from other applicants?

Employers ask this question to learn more about your background and how it relates to the position. Before you answer, think about what makes you unique from other applicants. If you have a degree or certification that is relevant to the job, mention it first. You can also talk about any leadership roles you’ve held in the past.

Example: “I graduated with honors from the University of California at Berkeley with a bachelor’s degree in economics. While I was there, I took several finance courses and learned valuable skills like budgeting and financial modeling. In my last internship, I worked as an analyst for a local bank where I helped create reports on customer satisfaction and revenue projections.”

19. Have you ever been placed into a leadership role? Tell me about it.

This question is a great way to gauge your leadership skills and how you’ve used them in the past. When answering this question, it can be helpful to mention any specific accomplishments that came from being in charge of a project or group.

Example: “In my last position as an assistant manager at a local bank, I was asked to lead a team of five employees for a month while our manager took some time off. During this time, I helped resolve several customer issues and streamlined our processes so we could provide better service to customers. This experience taught me how important it is to delegate tasks effectively and communicate with my team.”

20. What is your favorite thing about banking?

This question is a great way to learn more about your potential new coworker. It also allows you to show the interviewer that you are passionate about banking and why. When answering this question, it can be helpful to mention something specific about banking that excites you.

Example: “My favorite thing about banking is helping customers find solutions to their financial problems. I love being able to help people make smart decisions with their money so they can achieve their goals. I think public banking is an excellent place for me because of its commitment to customer service.”