Quality Systems Manager Resume Example & Writing Guide

Use this Quality Systems Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a systems manager, you’re in charge of planning, implementing, and maintaining an organization’s computer systems. You might oversee everything from email servers to data centers, or you might focus on one particular system like networking or desktop support.

In most organizations, systems managers work closely with other departments like IT, marketing, and human resources to ensure that all departments have access to the tools they need to do their jobs. They also work closely with vendors to set up new systems or replace outdated ones. And they might work directly with users to troubleshoot problems or train new employees.

Here are some tips and an example to help you write a systems manager resume that hiring managers will love.

Mary Thompson
Phoenix, AZ | (123) 456-7891 | [email protected]

Experienced quality systems manager with a proven track record in implementing and maintaining rigorous quality assurance programs across a variety of industries. Proven ability to lead teams, develop processes, and drive continuous improvement. Excels at working with cross-functional teams to identify and resolve issues.

Arizona State University Jun '10
M.S. in Quality Systems Management
Arizona State University Jun '06
B.S. in Mechanical Engineering
Company A, Quality Systems Manager Jan '17 – Current
  • Led the implementation of a new quality system to meet FDA requirements for medical device manufacturing and supported continuous improvement initiatives in all areas of Quality Management System (QMS).
  • Managed QA team responsible for auditing processes, procedures, systems, and facilities related to product design control, production control, process controls, equipment qualification/validation, environmental monitoring & validation activities.
  • Developed training programs for employees on regulatory requirements and implemented corrective action plans as needed based on audit findings.
  • Assisted with development of SOPs related to GMP regulations and participated in audits by external agencies such as FDA or ISO 13485 certification bodies.
  • Provided technical support for internal customers including engineers, project managers, etc., regarding quality issues pertaining to their projects or products under development.
Company B, Quality Systems Manager Jan '12 – Dec '16
  • Spearheaded the implementation of a new quality system that improved customer satisfaction by 15%
  • Conducted regular audits to ensure compliance with ISO 9001 standards and implemented corrective action plans when necessary
  • Managed all aspects of the company’s lean manufacturing program, including training and coaching employees on continuous improvement techniques
  • Reduced scrap rate by implementing an auditing process for incoming raw materials before production began
  • Improved overall productivity by 25% through the use of statistical process control (SPC) tools in production processes
Company C, Quality Control Inspector Jan '09 – Dec '11
  • Inspected products at various stages of production to ensure adherence to quality standards.
  • Performed tests on products and raw materials to assess quality and identify defects.
  • Documented inspection results and generated reports to communicate findings to managers and other stakeholders.
  • ASQ Certified Manager of Quality/Organizational Excellence
  • Certified Six Sigma Black Belt
  • Certified Lean Six Sigma Green Belt

Industry Knowledge: ISO 9001:2008, FDA, ASTM, Six Sigma Black Belt
Technical Skills: Microsoft Office Suite, Quality Management Systems, Process Improvement, Change Management, DMAIC
Soft Skills: Written and Verbal Communication, Leadership, Public Speaking

How to Write a Quality Systems Manager Resume

Here’s how to write a quality systems manager resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your key accomplishments and how you contributed to the organization.

For example, rather than saying you “managed quality assurance department,” you could say you “led team of 15 engineers to develop new quality assurance software system, resulting in a 15% increase in customer satisfaction ratings over first year of use.”

The second bullet point paints a much clearer picture of what the project was, who was involved, and the outcome of the project.

Identify and Include Relevant Keywords

Applicant tracking systems (ATS) are used to screen resumes for job openings. ATS programs scan your resume for certain keywords related to the position you’re applying for. If your resume doesn’t have enough of the right keywords, the ATS might automatically reject your application.

To increase your chances of getting an interview, make sure to include keywords in all sections of your resume, especially the skills, summary, and work experience. Here are some of the most commonly used keywords for quality systems manager positions:

  • Quality System
  • Good Manufacturing Practice (GMP)
  • Quality Management
  • Quality Assurance
  • Quality Auditing
  • Continuous Improvement
  • Quality Control
  • Validation
  • Manufacturing
  • Lean Manufacturing
  • FDA Good Manufacturing Practice (GMP)
  • Auditing
  • Six Sigma
  • ISO 13485
  • U.S. Food and Drug Administration (FDA)
  • Change Management
  • Quality System Development
  • Systems Engineering
  • Root Cause Analysis
  • Quality Management System
  • Statistical Process Control (SPC)
  • Defect Prevention
  • Corrective and Preventive Action (CAPA)
  • Product Development
  • Supplier Management
  • Management
  • Industrial Engineering
  • Microsoft Access
  • Engineering

Showcase Your Technical Skills

As a quality systems manager, you need to be proficient in a variety of software programs and systems in order to effectively manage quality control for your organization. This might include programs like Six Sigma, ISO 9001, and CAPA. Additionally, you need to be familiar with quality management tools like FMEA, SPC, and MSA.

Listing your technical skills prominently on your resume will show that you are a valuable asset who is familiar with the essential programs and systems used in quality management. This will give you a leg up in the job market and help you land the quality systems manager position you’ve been dreaming of.


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