19 Rakuten Viki Interview Questions and Answers

Rakuten Viki is a global TV site with more than 1 billion streams per month. They bring global audiences together around the world’s best stories. Their technology powers one of the largest communities of passionate fans who watch, subtitle, and translate videos in over 200 languages.

They are looking for talented individuals to join their team and help them continue to grow their business. If you have what it takes, they want to hear from you!

In this guide, we will give you an overview of the Rakuten Viki interview process and the types of questions you can expect to be asked. We will also provide sample answers to some of the most common Rakuten Viki interview questions.

Rakuten Viki Interview Process

The interview process at Rakuten Viki can vary depending on the position you are applying for. However, in general, the process consists of an initial phone screen with HR, followed by multiple interviews with members of the department you are applying to. The entire process can take anywhere from a few weeks to a few months.

Overall, the interview process is relatively difficult. Candidates can expect to be asked tough questions about their experience and skills. Additionally, some positions may require a coding test or other technical assessment. However, the interviewers are generally friendly and willing to help candidates who are struggling.

2. Describe a time when you had to explain a technical concept to someone who was not familiar with it.

This question is a great way to show your communication skills and how you can break down complex ideas into simple terms. When answering this question, it’s important to remember that the person interviewing you may not be familiar with the technical concepts of the industry, so try to make your answer as easy to understand as possible.

Example: “When I was working at my previous job, we had a new hire who was unfamiliar with our coding language. They were having trouble understanding some of the more advanced functions of the program they were using, so I offered to help them learn the basics of the code. We spent an hour going over the different symbols and what each one meant, which helped them better understand the rest of their work.”

3. What do you think is Viki’s biggest strength? Weakness?

This question is a great way to show your knowledge of the company and how you can contribute. When answering, it’s important to be honest about both the strengths and weaknesses of Viki. You should also try to provide solutions for any weaknesses that you identify.

Example: “Viki’s biggest strength is its ability to connect people through entertainment. I think this is an amazing thing because it allows people from all over the world to share their culture with others. However, I do think there are some ways we could improve our platform. For example, I would like to see more content in different languages. This would allow more people to enjoy the site.”

4. Why are you interested in working for Rakuten Viki?

This question can help the interviewer learn more about your interest in their company. They may ask this to see if you have done any research on the organization and what aspects of it appeal to you. When preparing for this interview, read through the job description and look at the company website. Consider which aspects of the job and company are most appealing to you and be ready to share those with the interviewer.

Example: “I am interested in working for Rakuten Viki because I love watching movies and TV shows. I think that the idea of a social network for entertainment is really interesting. I also like how Rakuten Viki has an international presence. I would love to work for a company that is expanding globally.”

5. Tell me about your experience with marketing.

Marketing is a key skill for any digital marketer. Employers ask this question to see if you have experience with marketing and how it can help your role at Rakuten Viki. In your answer, explain what marketing is and why it’s important. Share an example of a time when you used marketing skills to achieve a goal or complete a project.

Example: “Marketing is the process of promoting a product or service to consumers. I’ve always been interested in marketing because I enjoy finding new ways to reach people. For my last job, I was responsible for creating social media content that would engage our audience. We had a lot of success with these posts, as we saw a 10% increase in engagement on our Facebook page.”

6. Are you comfortable traveling internationally?

The interviewer may ask this question to determine if you have any concerns about traveling internationally. If you are not comfortable with international travel, be honest and explain why. If you are comfortable with it, describe your previous experience traveling abroad.

Example: “I am very comfortable traveling internationally. In my last role as a digital marketer, I traveled to London for an annual conference. It was my first time traveling outside of the United States, but I found it quite easy. The company provided us with everything we needed, including transportation from the airport to our hotel. I also used Google Translate on my phone to communicate with locals.”

7. If hired, how would you use social media as a marketing tool?

Social media is a popular marketing tool for many companies, and the interviewer may want to know how you would use social media to promote Rakuten Viki. Use examples from your past experience or explain what you would do if you had no prior experience using social media as a marketing tool.

Example: “I have used social media in my previous job as a content moderator at an online forum where I was responsible for moderating comments on our website. I learned that it’s important to respond to users’ questions and concerns quickly so they don’t feel ignored. In this role, I also learned about hashtags and how to use them effectively to reach more people.”

8. What excites you most about this position?

Employers ask this question to learn more about your passion for the role. They want someone who is excited to work with their team and help achieve company goals. When answering this question, think of what you like most about working in digital media or entertainment. Explain why you are passionate about these industries.

Example: “I am a huge fan of movies and TV shows, so I’m really excited to be able to work at Viki. I love that we have such an active community of fans here, and I would love to see how our platform can continue to grow. I also enjoy collaborating with others, which is why I find this position exciting. I know there are many talented people on the Viki team, and I look forward to learning from them.”

9. Do you have any experience with content management systems (CMS)?

The interviewer may ask this question to see if you have experience with the CMS that Rakuten Viki uses. If you do, share your experience and how it helped you in previous roles. If you don’t have any experience with the CMS, explain why you’re interested in learning more about it.

Example: “I’ve worked with several different CMSs throughout my career, including Drupal, WordPress and Joomla. I’m familiar with the basics of the CMS used by Rakuten Viki, but I would like to learn more about it so I can use it effectively in my role.”

10. Provide an example of a successful marketing campaign that you were involved in.

This question is a great way to show your creativity and problem-solving skills. When answering this question, it can be helpful to include the steps you took to create the campaign and how it was successful.

Example: “I recently worked on a marketing campaign for a client who sold handmade jewelry online. The company wanted to increase sales by reaching out to more customers through social media. I created an Instagram account that featured photos of different pieces of jewelry from the website. Each photo included a caption with information about the piece of jewelry and where people could buy it. We also used hashtags in each post so that we could reach new audiences.”

11. Are you fluent in multiple languages? Which ones?

The interviewer may ask this question to see if you have the ability to communicate with a diverse group of people. If your answer is yes, explain which languages you speak and how they’ve helped you in previous roles.

Example: “I’m fluent in Spanish and French. I learned both languages in high school, and my knowledge has been useful when working with international clients. For example, I once worked for an advertising agency that had a client from Spain. I was able to communicate directly with them about their campaign and make sure we were meeting all of their needs.”

12. Have you worked in a company where you needed to work with people from different cultures and backgrounds before?

This question is a great way for the interviewer to learn more about your ability to work with people from different backgrounds. If you have experience working in such an environment, share it with them and explain how you handled any challenges that came up.

Example: “I worked at a company where I was one of two black employees. The other employee was my manager, so we had to work together often. We got along well, but there were times when our cultural differences caused some misunderstandings. For example, once he asked me if I wanted to go out for lunch with him, and I said no because I didn’t want to leave my desk. He thought I meant I couldn’t go to lunch with him because I was too busy, but I really just didn’t feel like going out. After that, we made sure to communicate clearly.”

13. What kind of metrics would you look at to determine if a marketing campaign was successful or not?

This question is a great way to show your knowledge of digital marketing and how you can use data to make decisions. When answering this question, it’s important to be specific about the metrics you would look at and what they mean.

Example: “I would start by looking at the number of views a video received. If I was running a campaign for a movie, I would want to see that people were watching the trailer or other videos related to the film. Next, I would check out the number of shares on social media. This shows me if people are talking about the content and whether it’s generating buzz. Finally, I would look at the amount of time viewers spent watching the video. The longer someone watches a video, the more likely they are to share it.”

14. What do you know about our platform?

This question is a great way for the interviewer to see how much you know about their company and its products. It’s also an opportunity for you to show your enthusiasm for the job by sharing what you’ve learned so far.

Example: “I have used Viki as a user, and I love it! The platform has such a unique concept that allows users to watch foreign shows in their native language. I think this is a great idea because it gives people who don’t speak English a chance to enjoy popular content from around the world. I’m excited to be part of a team that supports diversity and inclusion.”

15. Give us an example of a time when you had to deal with unexpected results on a project.

This question can help the interviewer understand how you respond to challenges and use your problem-solving skills. Use examples from previous work experiences that show you’re willing to take on new tasks, learn quickly and adapt to change.

Example: “In my last role as a digital marketing specialist, I was tasked with creating an online advertising campaign for one of our clients. The client wanted to target users who were interested in purchasing their product based on age, gender, location and other factors. After running the ad for two weeks, we saw no increase in sales. I looked at the data again and realized that I had targeted the wrong audience. We adjusted the parameters and ran the ad again. This time, we saw a 10% increase in sales.”

16. What programming languages are you proficient in?

The interviewer may ask this question to see if you have experience with the programming languages they use at Rakuten Viki. If you don’t have any experience with their preferred language, consider mentioning a different one that you are proficient in.

Example: “I am proficient in Java and C++, but I also know some Python and Ruby. I’ve worked on projects where we used all of these languages, so I’m comfortable using them when needed.”

17. We believe that transparency is important. How do you feel about open-book accounting?

This question is a great way to gauge the candidate’s understanding of company values. It also allows you to see how they feel about transparency in general, which can be an important factor when hiring new employees.

Example: “I think open-book accounting is extremely important for any business that wants to maintain trust with its customers and stakeholders. I believe it’s crucial to show everyone involved in the company exactly where their money is going and what it’s being used for. This helps build relationships and ensures that everyone has access to information they need.”

18. What do you know about our company culture?

The interviewer may ask this question to see if you’ve done your research on the company. They want to know that you’re genuinely interested in working for their organization and have a good idea of what it’s like to work there. To answer this question, try to include information about the company’s values and goals. You can also mention any unique aspects of the company culture that you learned from your research.

Example: “I read an article about your company culture last year when I was researching companies with strong corporate social responsibility programs. I found out that Rakuten Viki has one of the most inclusive cultures in the tech industry. Your CEO is very vocal about his commitment to diversity and inclusion, which makes me even more excited to apply for this position.”

19. What do you think we could do to improve our product?

This question can help the interviewer determine your critical thinking skills and how you might contribute to the company. Your answer should include specific examples of what you would change about the product, but it’s also important to explain why you would make those changes.

Example: “I think Viki could improve its search function by allowing users to filter results based on their preferences. For example, if I was looking for a movie that had a certain actor in it, I wouldn’t want to see movies with other actors. Filtering options like this would allow me to find exactly what I’m looking for more quickly.”

20. Describe a time when you had to make a difficult decision regarding financial reporting.

This question can help interviewers understand how you make decisions and the thought process behind them. Use your answer to highlight your critical thinking skills, problem-solving abilities and leadership qualities.

Example: “When I was working for a small company that sold handmade goods online, my manager asked me to create reports on our sales and expenses. At first, I didn’t know what information to include in the report or how to organize it. After talking with my manager about what she needed from the report, I decided to use a spreadsheet program to track all of our sales and expenses by month. This helped me see which months we had more sales than usual and which months we spent more money than usual.”