17 Solar Technician Interview Questions and Answers

Solar technicians, also known as solar photovoltaic (PV) installers, are the entry-level workers in the solar industry. They install solar panels on rooftops and in other locations. Solar technicians are in high demand as the solar industry grows.

If you want to become a solar technician, you’ll need to have a high school diploma or equivalent, although some jobs may require postsecondary education, and you’ll need to complete on-the-job training. You’ll also need a driver’s license and a clean driving record.

Before you can start your training, you may need to interview for a solar technician job. This guide will help you prepare for your interview by providing you with solar technician interview questions and answers.

Are you familiar with the National Electrical Code?

The National Electrical Code (NEC) is a set of standards that governs the installation and maintenance of electrical systems in the United States. Employers ask this question to make sure you have experience working with these regulations. In your answer, explain how you use the NEC on the job. Share an example of when you used it to help solve a problem or complete a task.

Example: “Yes, I am familiar with the NEC. When I was studying for my certification exam, I read through the entire code so I could understand what it covers. Now, I refer to it regularly while performing installations. For instance, during one project, I noticed that the grounding system wasn’t installed correctly. After checking the NEC, I realized that the grounding rod had been placed too far away from the solar panels. By following the guidelines in the NEC, I was able to fix the grounding system.”

What are some of the most important safety precautions you take when working with solar panels?

Employers ask this question to make sure you know how to keep yourself and others safe while working with solar panels. They want to see that you have a strong understanding of the safety precautions involved in this role, so they can feel confident that you will take care of their employees when hiring you. In your answer, try to list as many safety precautions as you can remember.

Example: “I always wear protective eyewear when working with solar panels because it’s important to protect my eyes from any debris or dust particles. I also make sure to stay away from the panel when it is energized, which is typically when it’s collecting energy from the sun. When installing new panels, I always use ladders that are rated for the job and ensure that there is someone else nearby who can help if needed.”

How would you troubleshoot a solar panel that isn’t producing energy?

Solar technicians must be able to troubleshoot problems with solar panels and other equipment. Employers ask this question to make sure you have the skills necessary to complete the job. In your answer, explain how you would approach this problem. Share a specific example of when you solved a similar issue in the past.

Example: “I would first check all the wiring on the solar panel for any damage or loose connections. If I find no issues there, I would then inspect the inverter that converts direct current into alternating current. If everything looks good there, I would move on to the battery system. I would test the voltage of each individual cell within the battery to see if it’s working properly. If none of these steps solve the problem, I would call my supervisor for further instructions.”

What is your experience with electrical wiring?

This question can help the interviewer determine your experience with electrical wiring and how you apply it to solar panel installation. Use examples from past projects that show your knowledge of electrical wiring, including proper safety procedures when working with electricity.

Example: “I have five years of experience working with electrical wiring in residential solar panel installations. I’ve worked on several projects where I had to replace damaged or faulty wiring, which helped me learn about different types of wiring materials and their applications. In one instance, I was installing a new solar panel system for a client who had experienced some damage to their existing wiring. I used my knowledge of electrical wiring to repair the wiring so I could install the new panels.”

Provide an example of a time when you had to deal with a difficult customer or client.

Interviewers may ask this question to assess your customer service skills. They want to know that you can remain calm and professional when faced with a challenging situation. In your answer, try to focus on the steps you took to resolve the issue or diffuse the conflict.

Example: “In my previous role as a solar technician, I had a client who was very upset about her bill. She claimed that she hadn’t used any of her energy in weeks, but her bill showed that she had used quite a bit. After looking at her system, I realized that she had accidentally left one of her panels facing east instead of west. This caused it to absorb more sunlight than usual, which led to an inflated bill. I explained the problem to her and helped her move the panel so that she could save money.”

If a customer wanted to install a solar panel system, what other products would you recommend to go along with it?

This question can help the interviewer determine your knowledge of solar products and how you would recommend them to customers. Use examples from previous experience or research information about other solar products that may be beneficial for a customer’s home.

Example: “I would first suggest they install a battery backup system, as this is an important part of any solar panel installation. I would also recommend installing a grid-tie inverter if they have a lot of energy usage during peak hours. This will allow them to sell back excess power to their utility company when it’s most profitable.”

What would you do if you noticed a safety hazard while inspecting a solar panel system?

Employers ask this question to make sure you are aware of safety procedures and protocols. They want to know that you will take action if you notice a problem, even if it’s not your job to fix it. In your answer, explain what steps you would take to report the issue and how you would ensure the client was safe until the problem could be fixed.

Example: “If I noticed a safety hazard while inspecting a solar panel system, I would immediately stop my inspection and contact my supervisor or manager about the issue. If they weren’t available, I would document the issue in our company database so someone else could address it as soon as possible. I would also inform the homeowner that there was an issue with their system and that we were working on a solution.”

How well do you understand the different types of solar panels and their applications?

The interviewer may ask you a question like this to assess your knowledge of solar panels and their applications. Solar technicians must understand the different types of solar panels, how they work and when each type is most appropriate for use. In your answer, describe your experience with solar panels and highlight any certifications or training you have that relates to solar panel installation.

Example: “I’ve worked with many different types of solar panels in my previous role as a solar technician. I am familiar with crystalline silicon, thin-film and photovoltaic solar panels. Each type has its own advantages and disadvantages, so it’s important to know which one is best for each application. For example, crystalline silicon panels are more efficient than thin-film panels but require more space to install. Thin-film panels are lightweight and easy to transport, making them ideal for mobile applications.”

Do you have experience installing solar panel systems from scratch?

This question can help the interviewer determine your experience level and whether you have any gaps in your knowledge. If you don’t have direct experience installing solar panel systems from scratch, consider describing a time when you had to learn something new on the job.

Example: “I’ve never installed a solar panel system from scratch, but I do have experience with many of the components that go into these systems. For example, I worked for a company that specialized in repairing solar panels. My supervisor would give me instructions on how to repair different types of solar panels, and I would follow those instructions to complete my work.”

When is the best time to clean solar panels?

Cleaning solar panels is an important part of the job, and employers want to know that you understand how to do it properly. In your answer, explain when you would clean solar panels and why this time is best for cleaning them.

Example: “The best time to clean solar panels is in the spring or fall before they get covered with dust from the summer or winter months. This way, I can ensure that the panels are getting cleaned regularly and thoroughly. Cleaning during these times also ensures that I don’t miss any spots on the panels, which could lead to a decrease in energy production.”

We want to make sure our customers are happy with their solar panel systems. How would you rate your communication with our customers so far?

This question is a great way to see how you can improve your communication skills. Solar technicians need to be able to clearly explain the benefits of solar energy systems and answer any questions customers may have about their solar panel installation.

Example: “I would rate my communication skills as excellent, however I know there’s always room for improvement. In my previous role, I had to call many customers back after they received their solar panels because they had questions or concerns. I learned that it was important to make sure all of our customers were happy with their solar panel system before leaving them alone. Now, I take extra time to ensure every customer understands their new solar panel system.”

Describe your process for educating customers about solar panel systems and their applications.

Interviewers may ask this question to gauge your communication skills and ability to educate customers about solar panel systems. Use examples from previous experiences where you successfully explained the benefits of solar energy to customers or clients.

Example: “I find that it’s important to first understand my customer’s needs before recommending a solar panel system. I usually start by asking them what their primary concerns are, such as cost savings or environmental impact. From there, I explain how solar panels can help them achieve these goals while also providing other benefits like tax credits and reduced utility bills. I try to make sure they understand all aspects of solar power so they feel confident in their decision.”

What makes you the best candidate for this position?

Employers ask this question to learn more about your qualifications and how you can contribute to their company. Before your interview, make a list of all the skills you have that are relevant to solar technician work. Think about what makes you unique from other candidates and highlight these skills in your answer.

Example: “I am highly motivated and always eager to learn new things. I’ve been working as an apprentice for two years now, so I’m familiar with many aspects of solar installation. In my current position, I also gained experience troubleshooting problems on the job. These experiences have given me valuable insight into the industry and prepared me for this role.”

Which solar panel brands do you have the most experience with?

This question can help the interviewer determine your level of experience with solar panels. Solar technicians should have a wide range of experience with different brands, as this helps them work on any type of solar panel their clients may have. When answering this question, list at least two or three brands you’re familiar with and explain why you’ve worked with these brands in the past.

Example: “I’ve worked with SunPower, LG and Panasonic brands in the past. These are all high-quality brands that I’m comfortable working with. In my last position, we primarily installed SunPower panels because they were one of our company’s most popular products.”

What do you think is the most important thing to remember when installing solar panel systems?

This question is an opportunity to show your interviewer that you know how to safely install solar panel systems. You can answer this question by giving a brief overview of the steps involved in installing solar panels and emphasizing safety as the most important aspect of the job.

Example: “The most important thing when installing solar panel systems is to make sure all wiring is done properly. Safety should be your top priority at all times, so I always double-check my work before moving on to the next step. Another important thing to remember is to use the right tools for the job. For example, if I’m working with wires, I’ll only use wire cutters or crimpers. If I need to drill something, I’ll only use a power drill.”

How often should solar panels be cleaned?

Solar panels need to be cleaned regularly to ensure they are operating at peak efficiency. Hiring managers want to know that you understand the importance of this maintenance task and how often it should be done. In your answer, explain what factors determine when solar panels should be cleaned and how often you would clean them in a typical workday.

Example: “Solar panels should be cleaned every six months or so depending on their location. If they’re located in an area with lots of dust and debris, I would recommend cleaning them more frequently. I always make sure to check the manufacturer’s recommendations before starting any cleaning process. Cleaning is usually a part of my daily routine as long as there isn’t too much dust buildup.”

There is a lot of conflicting information out there about how to properly maintain solar panels. How do you decide which advice to follow?

An interviewer may ask this question to gauge your ability to make decisions and solve problems. Your answer should show that you can use critical thinking skills to evaluate information and determine which advice is most relevant for the situation.

Example: “I would first consider who provided the advice, as some sources are more reliable than others. I also look at how long they have been in the solar industry and what their credentials are. If two different professionals give me conflicting advice, I will try both methods and see which one works best. For example, if one professional says to clean my panels once a month while another says it’s unnecessary, I’ll do both methods and compare the results.”