25 Sommelier Interview Questions and Answers

A sommelier is a wine steward or wine expert. They work in the hospitality industry and are responsible for wine service and wine education in restaurants and other food service establishments. They may also be involved in wine buying and storage.

If you’re looking to become a sommelier, you’ll need to be able to answer questions about wine service, wine storage, and wine education. You’ll also need to be familiar with the different types of wine and the wine-making process. In this guide, we’ll provide you with sample questions and answers that will help you prepare for your next interview.

1. Are you certified as a sommelier?

Employers may ask this question to see if you have the necessary qualifications for the job. If you are not certified, they might want to know why you’re qualified for the position. You can answer honestly and explain your experience in wine service.

Example: “Yes, I am certified as a sommelier. I have been working in the wine industry for over 10 years and have achieved the highest level of certification from the Court of Master Sommeliers. My knowledge and experience has allowed me to develop an extensive understanding of wines from around the world.

I am also passionate about educating others on the complexities of wine. I have hosted numerous tastings and classes, helping people understand different varietals and regions. I enjoy sharing my passion with others and strive to create memorable experiences through food and wine pairings.”

2. What are the most important qualities for a sommelier?

Employers ask this question to learn about your qualifications for the role. They want someone who is passionate, knowledgeable and experienced in wine service. Use your answer to highlight your interest in working as a sommelier. Explain why you are qualified for the position by listing some of your relevant skills and experiences.

Example: “The most important qualities for a sommelier are knowledge, passion, and customer service. Knowledge is key in this role as it requires an extensive understanding of the different types of wines, their flavor profiles, and how to pair them with food. Passion is also essential because being a sommelier is more than just recommending wine; it’s about creating memorable experiences for customers. Finally, excellent customer service skills are necessary to ensure that guests have a positive experience. A sommelier must be able to listen to customers’ needs and make recommendations accordingly.”

3. How do you describe the taste of a wine to a customer?

This question can help the interviewer assess your communication skills and ability to describe wine in a way that customers understand. Use examples from past experiences where you helped customers choose wines based on their preferences or tastes.

Example: “When describing the taste of a wine to a customer, I like to focus on the aromas and flavors that they can expect. I start by talking about the primary fruit notes in the wine, such as cherry or blackberry, then move onto secondary notes like oak or spice. Finally, I discuss any tertiary characteristics like earthiness or minerality.

I also try to explain how these flavors will interact with food. For example, if it’s a light-bodied white wine, I might suggest pairing it with seafood or salads. If it’s a full-bodied red, I might recommend something heartier like steak or game meats.”

4. What is your favorite wine and why?

This question is a great way to see how much you know about wine and what your preferences are. It also shows the interviewer that you have an opinion on wine, which can be important for this role. When answering this question, it’s best to choose a wine that you genuinely enjoy drinking. You can also use this opportunity to show off your knowledge of different wines by describing the characteristics of the one you chose.

Example: “My favorite wine is a Cabernet Sauvignon. I love the complexity of this varietal and its ability to pair with so many different foods. The tannins in the wine provide structure and balance, while the fruit notes bring out the flavors of whatever it’s paired with. As a sommelier, I appreciate how versatile this type of wine can be and enjoy finding new ways to pair it with food. It’s also a great conversation starter as guests often have their own opinions on what makes a good Cabernet Sauvignon.”

5. Provide an example of a time when you helped a customer select a wine that they enjoyed.

Interviewers may ask this question to assess your customer service skills and ability to connect with people. They want to know that you can help customers find wines they enjoy, as well as answer any questions they have about the wine selection process. In your answer, try to explain how you helped the customer make their decision and what steps you took to ensure they enjoyed their experience at the restaurant.

Example: “I recently had a customer who was looking for a special bottle of wine to celebrate an anniversary. She wasn’t sure what type of wine she wanted and asked for my help in selecting something that would be memorable. I took the time to ask her about her preferences, such as whether she preferred white or red wines, and if there were any particular varietals that she enjoyed. After getting a better understanding of her tastes, I suggested a few options that I thought she might like.

In the end, she chose a bottle of Pinot Noir from Burgundy. She was very pleased with her selection and thanked me for helping her find the perfect wine for her special occasion. It was a great feeling knowing that I had helped her select a wine that she truly enjoyed.”

6. If a customer asked you about the best wines from a specific region, what would you do to find the answer?

This question can help the interviewer determine how you would use your knowledge of wine to assist customers. Use examples from past experiences where you used your expertise to find answers for customers and helped them make informed decisions about their wine choices.

Example: “When a customer asks me about the best wines from a specific region, I take it as an opportunity to showcase my expertise. First, I would ask them questions to get a better understanding of their preferences and budget. This helps me narrow down the selection and curate a list of options that will best suit their needs.

Next, I would research the region in question to gain a deeper understanding of its wine-making history and culture. I would also look into the different wineries and producers in the area to find out what type of grapes they use and what styles of wines they specialize in. Finally, I would consult with other sommeliers and industry professionals to get their opinions on the best wines from the region. By combining all this information, I can confidently provide the customer with the perfect recommendation for their taste and budget.”

7. What would you do if you noticed that a customer was pouring their wine into the provided decanter?

This question can help interviewers understand how you would handle a challenging situation. In your answer, explain what steps you would take to correct the customer and ensure they have a positive experience at the restaurant.

Example: “If I noticed that a customer was pouring their wine into the provided decanter, I would first take a moment to assess the situation. Depending on the type of wine and the size of the decanter, it could be beneficial for the customer to aerate their wine before drinking. If this is the case, I would explain why decanting can improve the flavor of certain wines and offer advice on how long they should wait before drinking.

On the other hand, if the customer is simply trying to show off or is unaware of proper etiquette, I would politely inform them that decanting is not necessary and suggest they enjoy their wine as it is. In either scenario, my goal is to ensure the customer has the best possible experience with their wine selection. As an expert Sommelier, I am confident in my ability to provide knowledgeable guidance while maintaining a friendly and professional demeanor.”

8. How well do you know the different types of wine glasses?

The interviewer may ask this question to assess your knowledge of wine glasses and how you use them. Use examples from past experiences where you used different types of wine glasses for specific wines or occasions.

Example: “I have extensive knowledge of the different types of wine glasses and their uses. I understand that there are many different shapes, sizes, and styles of wine glasses, each designed to enhance the flavor and aroma of a specific type of wine. For example, I know that a Bordeaux glass is taller than a Burgundy glass because it has a larger bowl which allows more oxygen to interact with the wine, enhancing its flavors and aromas. Similarly, I am familiar with Champagne flutes which are tall and narrow in order to preserve the bubbles in sparkling wines.”

9. Do you have any experience working in a high-volume restaurant or bar?

This question can help the interviewer determine if you have experience working in a busy environment and how well you perform under pressure. If you do not have any previous experience, you can talk about your ability to multitask and prioritize tasks.

Example: “Yes, I do have experience working in a high-volume restaurant or bar. For the past three years, I have been employed as a Sommelier at a popular Italian restaurant. During this time, I was responsible for managing an extensive wine list and providing customers with expert advice on food and beverage pairings. My duties also included training staff members on proper wine service techniques and ensuring that all orders were fulfilled quickly and accurately. In addition to my work in the restaurant, I have also worked as a bartender in several busy bars throughout the city. This has allowed me to gain valuable experience in dealing with large crowds and ensuring that everyone is served promptly and efficiently.”

10. When is the best time to decant a wine?

This question can help interviewers assess your knowledge of wine service and etiquette. They may also want to know if you have experience with decanting wines, which is a common task for sommeliers. In your answer, try to show that you understand the importance of this process and when it’s best to do so.

Example: “Decanting a wine is an important part of the sommelier experience, and it’s essential to know when the best time to do so is. Generally speaking, decanting should be done with older wines that have had more time to develop sediment in their bottles. This sediment can affect the flavor of the wine if left undisturbed, so decanting helps to separate the sediment from the liquid. Decanting also allows for oxygenation of the wine, which can help bring out its aromas and flavors. It is important to note that not all wines need to be decanted; some younger wines are ready to drink right away without needing additional aeration. As a Sommelier, I understand the importance of knowing when to decant a wine and am confident that I will be able to provide guests with the best possible drinking experience.”

11. We want to offer a wide selection of wines, including some that are less popular. How would you go about researching less well-known wines?

This question can help the interviewer assess your research skills and how you apply them to a variety of tasks. Use examples from previous experience in which you researched wines that were less popular or unknown, such as researching lesser-known grape varieties or regions.

Example: “I understand the importance of offering a wide selection of wines, including some that are less popular. As an experienced Sommelier, I have developed several strategies for researching and selecting these lesser-known wines.

The first step is to research current trends in the wine industry. This can be done by reading trade publications, attending events, or talking with other sommeliers. By staying up-to-date on the latest developments, I am able to identify emerging trends and select wines that will appeal to customers.

Next, I use my knowledge of grape varieties and regions to find interesting wines from lesser-known producers. I also look for unique blends and styles that may not be as widely available. Finally, I taste test each wine before making a final decision. This allows me to make sure that I’m providing quality products to our customers.”

12. Describe your experience working with a team of sommeliers.

Working as a sommelier requires teamwork. Employers ask this question to see if you have experience working with others and how well you work together. When answering, try to focus on the positive aspects of your team’s collaboration.

Example: “I have had the pleasure of working with a team of sommeliers for several years now. I have been able to develop my skills and knowledge in wine selection, pairings, and service while collaborating with other professionals. Working as part of a team has allowed me to learn from others’ experiences and perspectives, which has helped me become an even better sommelier.

I am comfortable leading or following when necessary, and I understand the importance of communication and collaboration within a team environment. I also take pride in being able to provide constructive feedback to help improve our collective performance. My experience has taught me that it is essential to be open-minded and flexible when working with a team of sommeliers, and I strive to ensure that everyone’s ideas are heard and respected.”

13. What makes wine pairing so interesting?

This question can help the interviewer determine your passion for wine and whether you have a deep understanding of how to pair wines with food. Use examples from your experience that show your interest in this process, as well as your ability to create successful pairings.

Example: “Wine pairing is an incredibly interesting process because it involves so many different elements. It requires a deep knowledge of both wine and food, as well as the ability to think critically about how they interact with each other. The goal of pairing is to create a harmonious combination that enhances the flavors of both the wine and the dish.

I find this process particularly fascinating because there are so many variables to consider when making a successful pairing. For example, you must take into account the sweetness or acidity of the wine, the texture of the food, and the intensity of the flavors in order to create a balanced experience. It’s also important to understand the cultural context of the meal, as certain wines may be more appropriate for certain dishes depending on their origin.”

14. Which wines do you enjoy pairing with seafood?

This question can help the interviewer determine your knowledge of wine and food pairings. Use examples from previous experiences to show how you make decisions about which wines to serve with certain foods.

Example: “I have a great deal of experience pairing wines with seafood. I enjoy experimenting with different types and styles of wine to create the perfect balance for each dish. For example, when it comes to white fish like cod or halibut, I often pair them with a crisp Sauvignon Blanc or Pinot Grigio. These light-bodied whites bring out the delicate flavors in the fish while also providing a refreshing acidity.

For richer fish such as salmon or tuna, I prefer to go with a fuller-bodied white like Chardonnay or Viognier. The oakiness of these wines helps to cut through the richness of the fish while still allowing its flavor to shine through.

When it comes to shellfish, I find that sparkling wines are an excellent choice. Their effervescence helps to cleanse the palate between bites, making for a truly enjoyable dining experience. Champagne is always a classic option, but I also love exploring other varieties such as Cava or Prosecco.”

15. What do you think is the most important thing to remember when pairing wine and food?

This question is an opportunity to show your knowledge of wine and how it pairs with food. You can answer this question by giving a detailed response that includes the steps you take when pairing wine and food.

Example: “When pairing wine and food, I believe the most important thing to remember is balance. It’s essential to consider both the flavors of the dish as well as the characteristics of the wine when selecting a pairing. The goal should be to create harmony between the two elements so that neither overwhelms the other. For example, if the dish has bold flavors, then you would want to select a wine with similar intensity. On the other hand, if the dish is light and delicate, then you would want to choose a lighter-bodied wine.

Additionally, it’s important to take into account the acidity and sweetness levels of both the dish and the wine. If one element is too acidic or sweet, then it can overpower the other. Therefore, it’s important to find a balance between the two components in order to achieve a successful pairing. Finally, don’t forget to factor in personal preference. Everyone has different tastes, so it’s important to keep this in mind when making recommendations.”

16. How often do you recommend replacing a wine’s bottle?

This question can help interviewers understand your knowledge of wine and how long you believe it should be consumed. Your answer should show that you know when a bottle is no longer good to drink, but also that you are willing to serve customers wines they enjoy even if the bottles are past their prime.

Example: “When it comes to recommending when a wine should be replaced, I always take into consideration the type of wine and its intended purpose. For example, if a customer is looking for a bottle of white wine to enjoy with dinner that evening, then I would recommend they purchase a fresh bottle. On the other hand, if the customer is looking for a bottle of red wine to age for several years, then I would suggest purchasing an older vintage.

In general, I believe wines should be consumed within two to three years of their release date in order to experience the full flavor profile. However, some wines can benefit from aging beyond this time frame, depending on the grape varietal and style. As a Sommelier, I am knowledgeable about which wines are best suited for aging, so I can make informed recommendations based on my customers’ preferences.”

17. There is a wine that you’ve never tried before, but a customer really wants your opinion on it. What do you do?

This question is a great way to test your knowledge of wines and how you can use it to help customers. It also shows the interviewer that you are willing to try new things, which is important in this role because you will be trying many different wines throughout the day.

Example: “When a customer requests my opinion on a wine I have never tried before, the first thing I do is research. I will look up reviews from other sommeliers and critics to get an idea of what to expect from the wine. I also like to ask questions about the customer’s preferences in order to provide them with the best recommendation possible. Once I have gathered enough information, I can make an educated guess as to whether or not the wine would be suitable for the customer. If it turns out that the wine isn’t ideal for their tastes, I’m always happy to suggest alternatives they may enjoy more. Ultimately, I strive to ensure that every customer leaves satisfied with their purchase.”

18. How do you handle a customer who is not happy with the wine that they have chosen?

This question can help the interviewer determine how you handle customer complaints. Use examples from your experience to show that you are willing to take responsibility for a mistake and learn from it.

Example: “When it comes to handling customers who are not happy with the wine they have chosen, I believe in providing excellent customer service. My approach is to first listen to their concerns and try to understand why they are unhappy. Once I have an understanding of what has caused the dissatisfaction, I can then work with them to find a suitable alternative.

I always strive to be knowledgeable about the wines that I offer so that I am able to provide helpful advice and suggestions. I also make sure to explain the differences between the wines that I suggest and the one that was originally chosen, so that the customer can make an informed decision. Finally, I always thank the customer for bringing their concern to my attention and apologize for any inconvenience.”

19. How would you go about selecting wines for a specific event or occasion?

This question can help the interviewer assess your ability to select wines that match a customer’s preferences. Use examples from previous experience in which you helped customers find wines for specific occasions or events, such as weddings or dinner parties.

Example: “When selecting wines for a specific event or occasion, I take into account the type of cuisine that will be served. I consider factors such as flavor profile, food pairings, and price range to ensure that the wine selection complements the meal. I also look at the demographic of the guests attending the event so that I can make sure the wines are appropriate for their taste preferences. Finally, I use my knowledge of regional wines to choose bottles that represent the area in which the event is taking place.”

20. Describe your experience providing personalized wine recommendations to customers.

This question can help interviewers understand your experience with customer service and how you interact with customers. When answering this question, it can be helpful to describe a specific time when you helped a customer find the right wine for their preferences or needs.

Example: “I have been a Sommelier for the past five years and I am passionate about providing personalized wine recommendations to customers. During my time in this role, I have had the opportunity to work with a wide variety of customers from all walks of life. My experience has taught me how to identify each customer’s individual needs and preferences, and then recommend wines that will best suit them.

I take pride in being able to provide an enjoyable and educational experience for my customers. I make sure to stay up-to-date on the latest trends in winemaking and tasting so that I can offer the most accurate advice possible. I also strive to create a relaxed atmosphere where customers feel comfortable asking questions and expressing their opinions.”

21. What strategies do you use to stay up-to-date on trends in the wine industry?

The interviewer may ask this question to see if you are passionate about the wine industry and how you stay informed. Your answer should show that you have a passion for learning more about wines, their origins and new trends in the industry.

Example: “As a Sommelier, staying up-to-date on trends in the wine industry is an essential part of my job. To ensure I am always informed and knowledgeable about what’s happening in the world of wine, I use several strategies.

The first strategy I use to stay informed is attending trade shows and conferences related to the wine industry. These events are great for networking with other professionals and learning about new products, services, and trends.

I also keep up with the latest news through online publications and magazines dedicated to the wine industry. This helps me stay abreast of changes in regulations, new wineries, and emerging trends.

Additionally, I make sure to follow influencers and experts in the field on social media platforms like Twitter and Instagram. By doing this, I can quickly gain insight into what’s happening in the industry and learn from their experiences.”

22. Do you have any experience with organizing and running private tastings?

This question can help the interviewer determine your organizational skills and ability to plan events. Use examples from past experience to highlight your attention to detail, communication skills and time management abilities.

Example: “Yes, I have extensive experience with organizing and running private tastings. In my previous role as a Sommelier at a high-end restaurant, I was responsible for creating custom wine tasting experiences for our guests. This included selecting the right wines to pair with their meal, providing educational information about each selection, and ensuring that all glasses were filled properly.

I also had the opportunity to work with corporate clients to create unique events such as team building exercises or product launches. My goal in these situations was always to provide an enjoyable and informative experience that left the guests feeling satisfied. To do this, I would select wines from different regions and styles, educate them on the characteristics of each one, and suggest food pairings that complemented the flavors of the wine.”

23. Are there any techniques that you use when tasting a new wine?

Interviewers may ask this question to see if you have a specific process for tasting wine. They want to know that you can taste and evaluate wines quickly, but also accurately. In your answer, explain the steps you take when tasting a new wine and how you determine its quality.

Example: “Yes, absolutely. As a Sommelier, I use a variety of techniques when tasting a new wine. First, I observe the color and clarity of the wine to get an idea of its age and quality. Then, I swirl the glass to release the aromas before taking a few small sips to assess the flavor profile. Finally, I take notes on my impressions of the wine so that I can refer back to them later.

I also like to pair wines with food in order to really bring out their unique flavors. This helps me understand how different wines interact with different dishes and allows me to make better recommendations for customers.”

24. Explain how you keep track of what wines are available at a restaurant.

This question can help the interviewer understand how you use your knowledge of wine to benefit customers. Use examples from past experiences where you helped a customer find a specific type of wine or helped them choose a bottle that complemented their meal.

Example: “As a Sommelier, it is my responsibility to keep track of the wines available at a restaurant. To do this, I use a variety of methods. First, I make sure to stay up-to-date on new releases and industry trends by reading wine publications and attending tastings. This helps me identify potential additions to the list.

I also regularly review the current inventory with the restaurant staff and discuss any changes that may be needed. This allows us to ensure that we have an adequate selection for our guests. Finally, I use software programs to manage the list and create reports about what’s in stock. This ensures that I always know exactly what’s available and can quickly respond to requests from customers or staff.”

25. Describe how you feel when you discover an amazing new wine.

This question can help interviewers understand your passion for wine and how you might share that passion with customers. Use examples from previous experiences to show the interviewer what makes you passionate about wine.

Example: “When I discover an amazing new wine, it’s a truly special feeling. It’s like uncovering a hidden gem that no one else knows about. I’m always excited to share my newfound knowledge with others and help them experience the same joy I felt when I first tasted it. As a Sommelier, I take great pride in being able to recognize quality wines and introduce them to people who may not have had the opportunity to try them before. Knowing that I can bring pleasure to someone through something as simple as a glass of wine is incredibly rewarding.”