20 Sunrun Interview Questions and Answers

As a leading provider of solar energy, Sunrun is always looking for talented and ambitious individuals to join their team. If you’re interested in working for Sunrun, you’ll need to be prepared to answer some specific interview questions about the company.

In this article, we’ll give you a rundown of some of the most common Sunrun interview questions, so you can go into your interview with confidence. We’ll also provide sample answers to help you get started.

Sunrun Interview Process

The interview process at Sunrun can vary depending on the position you are applying for. For some positions, like Sales Representatives and Solar Consultants, the process is relatively brief and easy. For other positions, like Manager or Analyst, the process may be more lengthy and involve multiple interviews. Overall, the interview process is generally positive, with interviewers being friendly and helpful. However, some applicants have reported feeling insulted or disrespected during the interview process, particularly if they do not feel that the job description matches the information provided by the interviewer.

1. Why do you want to work at Sunrun?

This question can help the interviewer get to know you better and understand why you are a good fit for their company. When answering this question, it can be helpful to mention something specific about Sunrun that interests you or what drew you to apply for the position.

Example: “I want to work at Sunrun because I am passionate about renewable energy and helping people save money on their electricity bills. In my last job as an accountant, I noticed many of my clients were having trouble paying their electric bill each month. After doing some research, I found out they were unaware of how much they could save by switching to solar power. I would love to use my accounting skills to help more people save money while also contributing to the environment.”

2. What is your experience with solar energy?

This question is an opportunity to show your knowledge of the industry and how you can apply it to Sunrun’s business. If you have experience with solar energy, describe a project or situation where you used your expertise. If you don’t have direct experience, explain what drew you to this field and why you’re excited about working for Sunrun.

Example: “I’ve been interested in renewable energy since I was a child. My parents were always talking about ways they could reduce their carbon footprint, so I grew up knowing that I wanted to work in the green energy sector. In college, I took several classes on solar power and learned how to install residential systems. After graduation, I worked as a contractor installing residential solar panels.”

3. How would you explain the benefits of solar energy to a potential customer?

This question is an opportunity to show your sales skills and knowledge of the benefits of solar energy. You can explain how it works, why it’s beneficial for homeowners and what types of customers would benefit from using it.

Example: “Solar energy is a great option for people who want to save money on their electricity bill while also supporting renewable energy sources. It’s especially useful for homeowners who live in areas with lots of sunlight, as they can use that free energy to power their homes. I’ve helped many customers sign up for Sunrun because of my enthusiasm for solar energy and its benefits.”

4. Tell us about a time when you had to deal with an upset customer, how did you handle it?

Sunrun is a company that focuses on customer service, so it’s likely they’ll ask you this question to make sure you have the skills necessary to help customers. When answering this question, try to focus on your problem-solving and conflict resolution skills.

Example: “When I worked at my previous job, we had an upset customer who called us because their bill was higher than usual. At first, I thought there might be something wrong with their system, but after looking into it, I realized they were right. We ended up refunding them for the difference in their bill.”

5. Have you worked in retail before?

Sunrun is a solar energy company, but it also sells its products to consumers. This question helps the interviewer determine if you have experience working in retail and how that experience may help you succeed at Sunrun. If you do not have previous retail experience, consider describing your customer service skills or other relevant work experience.

Example: “I worked as a cashier for two years while I was in college. While my primary responsibility was checking out customers, I learned how to interact with people from all walks of life. I am comfortable talking to anyone about their needs and finding solutions to meet them. My time as a cashier has helped me develop excellent communication and problem-solving skills.”

6. Do you have any experience as an electrician?

Sunrun hires electricians to install solar panels on homes. If you have experience as an electrician, highlight your skills and how they can benefit Sunrun. You can also mention any other relevant work experience that relates to the job.

Example: “I worked as an electrician for five years before I became a project manager at my current company. My electrical knowledge helps me understand what’s going on with our projects and how we can improve them. It also allows me to troubleshoot problems more quickly when they arise. In my previous role, I was responsible for hiring new electricians. I know what qualities to look for in candidates so I can help Sunrun find the best electricians.”

7. How well do you perform under pressure?

Sunrun is a fast-paced company that requires its employees to work under pressure. The hiring manager may ask this question to learn more about your ability to perform well in high-pressure situations. To answer this question, you can describe a time when you performed well under pressure and the positive results of your actions.

Example: “In my previous position as an account executive, I had to meet weekly sales quotas. One week, I was sick with the flu but still needed to make my quota. I called in my team members to help me close deals so we could all reach our goals for the week. We ended up exceeding our quota by 20%. My willingness to put in extra effort helped my team succeed.”

8. Describe a time when you had to meet a tight deadline on a project.

When answering this question, it can be helpful to mention a specific project and how you managed the time constraints. This can show your ability to prioritize tasks and manage your time effectively.

Example: “In my last position as an account manager for a marketing agency, I had to meet a tight deadline on a client’s campaign. The company was launching a new product line, and we needed to create a social media strategy that would increase brand awareness and sales. We worked with the client to develop a plan that included influencer marketing, paid advertising and content creation. It took us several weeks to complete the entire campaign, but we were able to successfully launch the product line.”

9. If working in sales, what are some ways that you stay motivated?

Sunrun is a sales company, so interviewers may ask this question to see if you have any strategies for staying motivated. This can be an important skill in the sales industry because it can help you meet your goals and quotas. In your answer, try to share some of your methods for staying motivated.

Example: “I find that I stay motivated when I am working toward a goal. For example, at my last job, I had a quota each month where I needed to sell a certain number of solar panels. To motivate myself, I set smaller goals within that quota. For instance, I would aim to make one sale per day or close one deal every other day. By setting these smaller goals, I was able to keep myself motivated throughout the entire month.”

10. Can you tell me about a time where you were able to increase revenue for a company?

This question is a great way to show your ability to increase revenue and help the company grow. When answering this question, it can be helpful to mention how you helped the company achieve its goals or what steps you took to make sure the company was successful.

Example: “At my previous job, I worked with a team that was tasked with increasing sales by 10% in one month. We all met as a group and discussed different ways we could reach our goal. After some brainstorming, we decided on implementing an online chat feature for customers who had questions about their bill. This allowed us to provide better customer service while also helping them understand more about their account.”

11. Give me three reasons why I should hire you.

This question is a great way to show your confidence and enthusiasm for the position. It also allows you to highlight some of your best qualities, which can be especially helpful if you’re applying for a job that requires specific skills or qualifications. When answering this question, try to think about what makes you unique as a candidate. Consider including any personal traits, work experience or education that might make you an ideal fit for the role.

Example: “I’m passionate about renewable energy and I believe in Sunrun’s mission to help people save money on their electricity bills. I have five years of customer service experience and am eager to use my communication skills to help customers understand how solar power works. Finally, I’m committed to always doing my best at work and would love to join your team.”

12. Do you feel comfortable performing laborious tasks?

Sunrun is a solar installation company, so you may be asked to perform physical labor during your interview. This question helps the interviewer determine if you’re physically capable of performing the job duties. Use examples from previous experience that show you can handle hard work and are willing to do so.

Example: “I have worked in construction for several years now, so I’m used to working with my hands and performing physical tasks. In fact, I enjoy it because I know it’s helping someone save money on their energy bill. I also feel comfortable using tools like ladders and power drills.”

13. Are you willing to travel within a designated region?

Sunrun is a national company, so they may ask this question to see if you’re willing to relocate. If you are, be sure to mention the regions where you’d be comfortable moving and why. If you aren’t willing to move, explain what your limitations are and how you can still contribute to Sunrun’s success in your current location.

Example: “I’m happy to travel within most of the United States, but I would prefer not to live in Alaska or Hawaii. I’ve always wanted to visit both places, though, so maybe I could do some traveling for work while visiting those states.”

14. How would you go about recruiting new customers?

Sunrun is a solar energy company that relies on customer referrals to grow its business. The hiring manager may ask this question to see if you have experience with referral programs and how you would use them in your role at Sunrun. Use examples from previous jobs where you successfully recruited new customers or clients.

Example: “I’ve had success using social media to reach out to potential customers. I find Facebook groups, Twitter accounts and other online communities where people are talking about renewable energy and environmentalism. Then, I introduce myself as someone who works for Sunrun and offer to answer any questions they might have about our services. This strategy has helped me recruit over 100 new customers in the past year.”

15. What type of training/qualifications do you have as an electrician?

Sunrun hires electricians who are licensed and have experience in the field. Your answer should show that you understand what it takes to be a professional electrician. You can mention any training or certifications you have, as well as your work history.

Example: “I am a certified master electrician with 10 years of experience working for various companies. I’ve worked on residential homes, commercial buildings and industrial facilities. My knowledge of electrical systems is extensive, which makes me an ideal candidate for this position.”

16. What is your experience dealing with difficult people?

Sunrun is a customer-facing company, so it’s important that you have experience interacting with customers. This question helps the interviewer determine how you handle difficult people and whether you can use your problem-solving skills to help them solve their issues. Use examples from previous jobs where you helped resolve conflicts or complaints.

Example: “In my last job as a solar energy consultant, I had to deal with many different types of clients. Some were very knowledgeable about solar energy while others knew nothing about it. In these situations, I would explain things in simple terms and provide resources for more information. If they still didn’t understand, I would find someone who could answer their questions.”

17. How many hours per week can you commit to working?

This question is a way for employers to learn about your availability. They want someone who can work the hours they need them to, so it’s important to be honest and realistic when answering this question. If you’re unsure of how many hours you can commit, explain that you are willing to work as many hours as needed.

Example: “I am available to work 40 hours per week. I know there may be times where additional hours are required, but I’m happy to do whatever is necessary to get the job done.”

18. Retail positions require employees to be standing and walking around most of their shift. Is this something you can commit to?

Sunrun is a retail position, so the interviewer will want to know if you’re physically capable of standing and walking for long periods of time. If you have any physical limitations that would prevent you from doing this, it’s important to mention them in your answer.

Example: “I am very comfortable working on my feet all day. I’ve worked as a cashier at a grocery store for three years now, so I’m used to being on my feet for eight hours straight. I also take breaks when needed, so I can stay energized throughout my shift.”

19. As a Solar Consultant, you will need to be available during weekends and evenings. Are you okay with this requirement?

This question is a way for the interviewer to assess your availability and commitment level. It’s important that you are honest in your answer, but also show that you can be flexible with your schedule.

Example: “I am okay with working weekends and evenings as long as it doesn’t interfere with my family life. I understand that this job requires flexibility, so I will do whatever it takes to make sure I’m available when needed.”

20. How would you motivate someone to install solar panels if they were hesitant to sign up?

This question can help the interviewer understand your sales and customer service skills. Use examples from previous experiences where you helped customers overcome objections or concerns to sign up for a solar panel installation.

Example: “I would first ask them why they were hesitant to install solar panels, and I’d try to find out what their main concern was. If it’s something that I could easily explain, like how long it takes to see savings on their bill, then I would do so. If there is something more complex about the process, I would offer to meet with them at their home to show them exactly how the system works and answer any questions they have.”