17 Test Proctor Interview Questions and Answers
Learn what skills and qualities interviewers are looking for from a test proctor, what questions you can expect, and how you should go about answering them.
Learn what skills and qualities interviewers are looking for from a test proctor, what questions you can expect, and how you should go about answering them.
Every day, test proctors play a critical role in ensuring the academic integrity of exams at colleges and universities. They work with faculty to develop exam questions, oversee test administration, and grade exams. They also work with students to ensure they understand test procedures and are following the rules.
If you’re looking for a job as a test proctor, you’ll likely need to go through a job interview. During the interview, you’ll likely be asked questions about your experience working with students and your knowledge of test procedures. You’ll also need to be able to answer questions about your ability to maintain academic integrity.
To help you prepare for your interview, we’ve put together a list of test proctor interview questions and answers.
This question can help interviewers understand your experience with large groups of people and how you might handle a testing situation. If you have previous test proctoring experience, describe the type of tests you administered to large groups and what challenges you faced. If you don’t have any prior experience, explain why you feel comfortable administering tests to large groups.
Example: “I’ve never had the opportunity to administer a test to a large group, but I am confident that I could do so if necessary. In my last position as an academic advisor, I helped students register for classes and find their way around campus. This required me to work with large groups of students who were all registering at once. I was able to successfully answer questions from multiple students at once and provide them with the information they needed.”
Test proctors need to be able to keep students focused and on task during a test. Employers ask this question to make sure you have strategies for keeping your students engaged while they’re taking the exam. In your answer, share two or three ways that you help students stay focused and complete their tests in a timely manner.
Example: “I find that it’s important to create an environment where students feel comfortable and can focus on the test. I do this by making sure there are no distractions in the room and that all of the students’ needs are met before the exam starts. For example, if a student is having trouble seeing the questions, I will offer them a different seat so they can get a better view of the test.”
Interviewers want to know how you handle challenging situations and help students overcome obstacles. Your answer should show that you can be empathetic, supportive and helpful when a student is struggling with the material or test.
Example: “I would first ask them why they wanted to quit. If it’s because of an illness or family emergency, I would let them take the exam at another time. If it’s due to lack of understanding, I would try my best to explain the material in different ways until they understood. If they still didn’t understand after multiple explanations, I would find someone who could better explain the material.”
Test proctors need to be able to enforce the rules of a test and ensure that all students are following them. Employers ask this question to make sure you understand how important it is to follow these rules and can do so effectively. In your answer, explain what steps you would take to make sure everyone follows the rules during a test.
Example: “I always start my testing sessions by going over the rules with the class. I want to make sure they know exactly what’s expected of them while taking the test. If someone breaks a rule, I will stop them immediately and have a private conversation with them about why their behavior isn’t acceptable. I find that being direct and honest with students works best for enforcing the rules.”
Test proctors often have to make difficult decisions during an exam, and interviewers want to know that you can handle these situations effectively. Use your answer to highlight your problem-solving skills and ability to think quickly on your feet.
Example: “When I was working as a test proctor for a state government exam, one of the students asked me if they could use their phone to look up information about the exam. At first, I told them no because it’s against the rules to use any electronic devices during the exam. However, after thinking about it for a few minutes, I decided to let them use their phone under my supervision so they could take notes without distracting other students.”
Interviewers may ask this question to see how you would handle a challenging situation. They want to know that you can remain calm and make the right decision when faced with a problem. In your answer, explain what steps you would take to ensure you’re following school policy while also protecting the student’s rights.
Example: “If I saw a student cheating, my first course of action would be to speak privately with them about their actions. If they were caught using electronics or had someone else’s notes on their desk, I would let them know that these are both against our policies and could result in an exam failure. If they continued to break the rules, I would report it to my supervisor so we could discuss further consequences.”
This question can help interviewers understand how you might handle a specific situation that could arise during your test proctoring duties. In your answer, try to demonstrate your ability to problem-solve and use critical thinking skills to find an appropriate solution for the student.
Example: “If I noticed that a student was struggling to read aloud, I would first ask them if they needed any accommodations or modifications to make the test more accessible. If they didn’t, I would then offer to read the questions out loud for them so they could focus on answering the questions rather than reading them. This is something I have done in previous positions when students were having trouble with reading aloud.”
Test proctoring is a high-pressure job, especially when you’re responsible for the success of students. Employers ask this question to make sure that you have the confidence and ability to perform well under pressure. In your answer, explain how you stay calm in stressful situations and provide an example of a time you did so successfully.
Example: “I think I would do very well in a high-pressure environment like test proctoring because I thrive on challenge. When I was a student, I always felt more confident taking tests if my teacher made them harder than usual. I find that it helps me focus better and remember information better. I also feel that I am good at calming down other people who are nervous or stressed out.”
This question can help employers determine if you have experience working with students who may need extra support. If you do, explain what your role was and how it helped the student succeed in their learning.
Example: “I worked as a test proctor for a private school that specialized in teaching children with special needs. I had to be able to work with all types of learners, including those with autism, ADHD and other conditions. My job was to make sure each child felt comfortable taking their exam and understood the instructions. I would also answer any questions they had about the test or the process. In this role, I learned how to adapt my methods based on the unique needs of each student.”
Interviewers may ask this question to learn more about your experience as a test proctor and how you ensure that students are following the rules of the exam. When answering, consider describing a specific process you use when administering tests to ensure all students are following the rules.
Example: “When I administer a test, I always make sure to read through the instructions before starting. This helps me remember what each student needs to do during the exam and ensures that everyone is prepared for the test. During the actual testing period, I walk around the room to check on students periodically. If I notice someone isn’t following the rules, I will remind them of the expectations and if they continue to break the rules, I will report it to my supervisor.”
Interviewers want to know how you would handle a situation that could potentially become stressful for students. They also want to see if you have any strategies for helping students stay focused and complete their tests within the allotted time frame.
Example: “I understand that it can be frustrating when students take longer than expected to finish a test, so I would first ask them if they need any additional time or assistance. If they say no, then I would let them continue with the test while I monitor the time. If they are taking too long, I would offer them an extension on the assignment.”
This question is an opportunity to show your knowledge of computer-based testing and how you can apply it in the classroom. When answering this question, consider describing a time when you used technology to improve student learning or test results.
Example: “I have experience with both paper-based and computer-based testing. In my last role as a test proctor, I noticed that students were more engaged during computer-based testing because they could see their answers immediately after completing each section. This allowed them to learn from their mistakes and correct them before moving on to the next question. It also helped me identify which students needed extra help so I could provide additional instruction.”
Interviewers ask this question to learn more about your qualifications and how you can contribute to their organization. Before your interview, make a list of all the skills and experiences that make you an ideal candidate for the position. Use these examples to share why you are qualified for the job.
Example: “I am passionate about education and helping students succeed in their studies. I have worked as a tutor before, so I understand what it’s like to be a student who is struggling with a subject. I enjoy being able to help others overcome challenges and find success. In my last role, I helped many students improve their grades by proctoring their exams.”
This question can help the interviewer understand your experience level and how you might fit into their organization. If you have previous test proctoring experience, share what kind of tests you proctored and for which age groups. If you don’t have any professional test proctoring experience, consider sharing about any other relevant work or volunteer experiences that relate to this role.
Example: “I’ve had the most experience with high school and college-level testing. I also worked as a tutor at my local community center where I helped students prepare for standardized exams like the ACT and SAT.”
Interviewers ask this question to see if you understand the role of a test proctor and what is expected of you. They want to make sure that you know how to perform your job duties, so they may also ask questions about specific responsibilities. In your answer, explain what you think is most important about being a test proctor and give an example of how you would do it well.
Example: “I believe the most important aspect of being a test proctor is making sure students are comfortable and have everything they need during testing. I always try to be friendly and helpful when students come in for their exams. For instance, last semester I noticed one student was having trouble finding her calculator. I asked if she needed help looking for it, and then I found it for her and helped her set it up.”
Employers may ask this question to make sure you can work the hours they need. They might also want to know if you have any scheduling preferences, such as working during the day or night. When answering this question, be honest about your availability and discuss any factors that could affect it. If you are a full-time student, for example, you may only be able to work part time.
Example: “I am available to work every weekday from 9 a.m. to 5 p.m. I would prefer to work in the morning, but I am flexible. I do not have any conflicts with evening shifts.”
Employers may ask this question to make sure you are available for the position they’re offering. If you have other commitments, let them know as soon as possible so they can find someone else.
Example: “Yes, I am free next week and would be happy to start then.”