20 Travelport Interview Questions and Answers

When you’re interviewing for a job at Travelport, you can expect to be asked questions about your experience in the travel industry, your customer service skills, and your knowledge of Travelport’s products and services. You may also be asked questions about your ability to work independently and as part of a team, as well as your problem-solving skills. To help you prepare for your interview, we’ve compiled a list of sample Travelport interview questions and answers.

Travelport Interview Process

The interview process at Travelport can vary depending on the position you are applying for. However, most positions will require at least two rounds of interviews, often including a phone screening followed by an in-person interview. For some positions, there may also be a written assessment or test. Overall, the interview process is generally thorough and can take several weeks to complete.

1. Do you have any experience with travel technology?

Travelport is a travel technology company, so it’s important that the interviewer knows you have experience with this industry. If you do not have direct experience, consider describing your interest in the travel industry and how you would apply your skills to succeed at Travelport.

Example: “I’ve always been interested in the travel industry because of my love for traveling. I am currently working on my associate degree in business management, where I will be able to specialize in tourism and hospitality. My knowledge of the travel industry has helped me understand the importance of providing excellent customer service and maintaining data security.”

2. What do you know about Travelport?

Travelport is a global travel technology company that provides business services, transaction processing solutions and data to companies operating in the travel industry. Your answer should show your knowledge of Travelport’s history, products and services.

Example: “I know that Travelport was founded in 1996 by Sabre Corporation as an independent company. It has grown into one of the largest providers of software for the travel industry with over 1,000 employees worldwide. I also know that it offers its clients a wide range of products and services including flight booking, hotel booking, car rental booking, cruise booking, vacation planning and more.”

3. How would you deal with a customer who was upset and said that their account was overcharged for a trip?

Travelport is a company that provides services to travel agencies, airlines and other businesses in the travel industry. As such, you may be required to interact with customers who are upset about their experiences. Your answer should show your ability to empathize with customers and resolve issues quickly.

Example: “I would first apologize for any inconvenience caused by our error. Then I would explain how we can fix the problem as soon as possible. If it’s an overcharge, I would immediately refund the customer and then investigate why the charge was made. This way, I can ensure that the same mistake doesn’t happen again.”

4. Are you comfortable working on client-facing projects?

Travelport is a client-facing company, so the interviewer will want to know that you are comfortable with this type of work. If you have experience working on client projects in your current role, share what you enjoy about it and how you contribute to the success of these projects.

Example: “I love working on client-facing projects because I find them very rewarding. In my last position, I worked on several large accounts for clients like Disney and Marriott Hotels. It was exciting to see our team’s hard work pay off by providing excellent customer service to some of the world’s largest companies.”

5. Why should we hire you?

This question is a great way to test your confidence and ability to sell yourself. When answering this question, it can be helpful to highlight some of your most relevant skills or experiences that make you the best candidate for the job.

Example: “I am an excellent communicator who has experience working in a fast-paced environment. I have also proven myself as someone who can work independently while still collaborating with others. My attention to detail makes me a valuable asset to any team, and my communication skills allow me to collaborate effectively with clients.”

6. If hired, how would your work improve the lives of Travelport’s customers?

This question is a great way to show your interviewer that you understand the company’s mission and how it can benefit customers. When answering this question, make sure to highlight any skills or experiences that will help you achieve Travelport’s goals.

Example: “I believe my work ethic and attention to detail would be beneficial to Travelport’s customers because I know how important it is for companies to have accurate information when making business decisions. In my last role as an accountant, I helped several clients with their financial reporting by providing them with clear explanations of complex accounting procedures.”

7. Where do you see yourself in 5 years?

Travelport is a growing company, and they want to know that you are looking for long-term employment. They also want to make sure that you have goals in place for your career development. When answering this question, be honest about where you see yourself in the future. Explain what steps you plan on taking to get there.

Example: “I would like to continue working here at Travelport in five years. I am very excited about the opportunities that this company has to offer me. In five years, I hope to have advanced within my current position. I would love to become an expert in my field and help other employees with their questions.”

8. How well do you work under pressure?

Travelport is a fast-paced environment, and the interviewer wants to make sure you can handle the pressure of working in such an environment. Your answer should show that you are able to work under pressure and thrive in a fast-paced environment.

Example: “I am used to working in a fast-paced environment, as I have worked for my current employer for five years. In my previous position, I was responsible for managing multiple projects at once, which required me to work under pressure. I enjoy working under pressure because it motivates me to perform well.”

9. What are some of the most common problems that come up when developing software?

Travelport is a software company, so it’s likely that you’ll be working with code. This question allows the interviewer to assess your problem-solving skills and how you handle challenges in the workplace. Your answer should include examples of common problems and how you would solve them.

Example: “One of the most common problems when developing software is not having enough time to test all aspects of the program. When I was working for my previous employer, we were under pressure to release our new app before the holiday season. We didn’t have enough time to thoroughly test the app, which led to some bugs being released into the wild. In this situation, I would try to find ways to speed up the testing process while still ensuring quality.”

10. Describe your management style.

Travelport is a global company, and your ability to lead others will be important. Your interviewer may ask this question to learn more about how you would manage employees in different locations around the world. To answer this question, think of a time when you led a team or project. Describe what your management style was and how it helped your team succeed.

Example: “I have experience managing teams both large and small. In my last role, I managed a team of five people who worked together to create marketing campaigns for our clients. I believe that effective leadership starts with communication. I always made sure to check in with my team members regularly to see how they were doing and if they needed any help. I also encouraged them to reach out to me if they had questions or concerns.”

11. Can you tell me about a time when you had to handle multiple projects at once?

Travelport is a company that requires its employees to multitask and work on multiple projects at once. This question allows the interviewer to assess your ability to handle several tasks simultaneously, as well as prioritize them appropriately.

Example: “In my previous role, I was responsible for managing all of our social media accounts while also creating content for each platform. In addition to this, I had to create weekly newsletters and manage customer service issues through email and phone calls. It was challenging at times, but I learned how to prioritize my time so that I could complete everything by the end of the day.”

12. What is your favorite type of project to work on?

Travelport is a company that offers many different types of projects. The interviewer wants to know what type of project you enjoy the most and why. Your answer should show your passion for travel, customer service or technology.

Example: “I love working on customer-facing projects because I get to interact with customers directly. In my last role, I worked on a new website design where I got to talk to customers about their experiences using our site. It was so interesting to hear how they used it and what they liked and disliked. I think this information helped me create a better user experience.”

13. Have you ever been dissatisfied by your manager? How did you handle it?

Travelport wants to know how you handle conflict and whether you can work well with others. Your answer should show that you are willing to speak up when necessary, but also that you respect authority.

Example: “I have been dissatisfied by my manager before, however I always try to approach them first about the issue. If they don’t address it or if they do so in a way that doesn’t satisfy me, then I will go over their head to someone higher up. In this case, I would explain the situation as clearly as possible and provide evidence of what happened.”

14. Tell me about a time where you resolved a conflict between two members of your team.

Travelport is a company that values teamwork and collaboration. Your answer to this question should show the interviewer how you can work with others, resolve conflict and help your team members succeed.

Example: “In my previous role as an account manager, I had two sales representatives who were competing for the same client. The client was looking for a travel package that included airfare, hotel accommodations and transportation. One of the sales representatives offered a flight on one airline while the other offered a flight on another airline.

I met with both sales representatives separately and explained that we needed to find a solution that would make the customer happy. We decided to offer the customer a flight on each airline so they could experience both airlines. This satisfied the customer’s request and allowed us to keep them as a client.”

15. What do you think will be the biggest challenge in this role?

Travelport is looking for a candidate who can handle challenges and use their problem-solving skills to find solutions. When answering this question, it’s important to show that you’re willing to take on the challenge and have the ability to overcome it.

Example: “I think one of the biggest challenges in this role will be learning how Travelport works as a company. I’ve worked with many different companies before, but none quite like Travelport. I’m confident that my experience working with other travel agencies will help me learn Travelport quickly.”

16. What kind of software development methodology do you prefer?

Travelport is a company that uses Agile software development, so the interviewer may ask this question to see if you have experience with it. If you don’t have any experience with Agile, consider mentioning another methodology you’re familiar with and how you would implement it in your work at Travelport.

Example: “I’ve worked with Scrum before, but I prefer Kanban because of its focus on continuous improvement. In my last role, we used Kanban to manage our workflow and ensure we were always completing tasks within an appropriate time frame. This helped us stay organized and complete projects efficiently.”

17. What do you know about the software development industry?

Travelport is a software company, and the interviewer may ask this question to see if you have any experience working in the industry. If you do, they may want to know more about your background. If you don’t, they may want to know why not and what steps you’re taking to gain that experience.

Example: “I’ve worked as a developer for five years now. I started out as an intern at a small startup where I learned how to code. After that internship, I got hired on full-time with them, and I stayed there until I graduated college. I then moved into my current role as a senior developer.”

18. Give an example of a time when you worked closely with another department.

Travelport is a company that works with many different departments, so it’s important to show you can work well with others. When answering this question, try to highlight your communication skills and ability to collaborate with other teams.

Example: “In my previous role as an operations manager, I worked closely with the marketing department on several projects. One of these projects was creating a new campaign for our client’s website. The marketing team came up with some ideas for what we could do, but they also wanted input from us on how we could improve their customer experience. We were able to come up with a plan together that helped both our clients and our company.”

19. What has been your greatest accomplishment so far?

Travelport is looking for candidates who have a proven track record of success. Your answer should show that you are capable of achieving goals and overcoming challenges.

Example: “My greatest accomplishment so far was when I started my own travel agency at the age of 22. It was challenging to start a business, but I managed to overcome many obstacles and build it into a successful company with over 100 employees. I learned how to manage people and finances, as well as create marketing strategies that helped me grow my business.”

20. What interests you about working at Travelport?

Travelport is a global company that offers many opportunities for career growth. Your answer should show the interviewer your interest in working at Travelport and how you can contribute to its success.

Example: “I am interested in working at Travelport because of the company’s reputation as one of the leading travel technology companies. I have always been passionate about traveling, so I would love to work for a company that provides services to the travel industry. I also want to use my skills to help businesses operate more efficiently.”