20 UCHealth Interview Questions and Answers

When you go for a job interview, you can expect to be asked a variety of questions. But if you’re interviewing for a position at UCHealth, you may encounter some specific questions that are designed to help the company get to know you better.

In this article, we’ll take a look at some of the most common UCHealth interview questions and provide some tips on how to answer them.

So, whether you’re a seasoned veteran or a first-time job seeker, read on to find out what you need to know to ace your UCHealth interview.

UCHealth Interview Process

The interview process at UCHealth can vary depending on the position you are applying for. However, most positions will require at least one interview, if not more. For some positions, like Registered Nurse or BSN, you may be asked to complete a panel interview with multiple members of the UCHealth staff. Additionally, you may be asked to provide examples of your work experience or answer scenario-based questions. Overall, the interview process is generally thorough and can take several weeks to complete.

1. What is your experience with electronic medical records?

Electronic medical records are a common part of the healthcare industry, and UCHealth may want to know if you have experience with them. If you do, they may ask more questions about your experience. If you don’t, they may explain how their system works or what it’s like to use.

Example: “I’ve worked in several hospitals that used electronic medical records. I’m comfortable using them and understand how they work. However, I prefer paper charts because I find them easier to read.”

2. Why do you want to work at UCHealth?

This question is a great way for the interviewer to learn more about your interest in working at UCHealth. When answering this question, it can be helpful to mention specific aspects of the organization that you are excited about and why they appeal to you.

Example: “I am very interested in working at UCHealth because I have heard so many good things about the hospital from my friends who work here. I know that UCHealth has an excellent reputation as a place where employees feel valued and supported, which is something I would love to be a part of. I also think that UCHealth’s mission statement is really inspiring and motivating.”

3. How would you keep track of patient information and data?

The interviewer may ask this question to learn more about your organizational skills and how you would keep track of important information. Use examples from previous experience where you organized patient data, such as in a medical record system or database.

Example: “I have extensive experience using electronic medical records systems, so I know the importance of keeping accurate patient data. In my last role, I used an EMR system that allowed me to enter all relevant information into the patient’s chart, including their symptoms, test results and treatment plans. This helped me stay organized and ensure that I was always able to access the most up-to-date information on each patient.”

4. Tell me about a time when you had to deal with an angry or upset customer, how did you handle it?

This question is a great way to assess your customer service skills. Interviewers want to know that you can handle difficult situations with grace and professionalism.

Example: “I once had a patient who was upset because they felt like I wasn’t listening to them. They were very loud, which made it hard for me to hear what they were saying. Instead of getting defensive or angry, I calmly asked the patient to repeat themselves so I could understand them better. Once I understood their concerns, I apologized for not hearing them clearly and explained how we would address their issue.”

5. What are some important qualities for nurses to have?

This question is a great way to show the interviewer that you have the qualities they are looking for in their nurses. When answering this question, it can be helpful to mention some of the UCHealth values and how your own personal qualities align with them.

Example: “I believe that one of the most important qualities for a nurse to have is empathy. As a nurse, I am often caring for patients who are going through difficult times or situations. Having empathy allows me to better understand what my patients are feeling and helps me provide more compassionate care. Another quality I think is important is communication. Nurses need to be able to communicate effectively with other members of the healthcare team as well as with patients and their families.”

6. Are you comfortable working in close proximity with blood and other bodily fluids?

This question is a way for the interviewer to assess your comfort level with working in healthcare. It’s important that you are honest about your feelings and experiences, but also highlight how you would overcome any discomfort or hesitation.

Example: “I have worked in close proximity with blood and other bodily fluids before, however I am not comfortable with it. However, I understand that this is part of the job and will do my best to remain calm and focused on providing quality care to patients.”

7. Can you describe the most challenging nursing situation you’ve faced?

This question is a great way to learn more about your potential new colleague’s experience and how they handled it. It can also help you determine if the candidate has any experience working in a challenging environment, which could be beneficial for UCHealth.

Example: “The most challenging situation I’ve ever faced was when I worked at a hospital that had an outbreak of a highly contagious disease. We were under quarantine for several days, so we couldn’t leave the building. The patients who needed care still required assistance, so we had to work with limited resources. However, our team pulled together and managed to provide excellent patient care despite the circumstances.”

8. Do you have any certifications that pertain to laboratory science?

The interviewer may ask this question to see if you have any certifications that are relevant to the position. If you do, share them with the interviewer and explain how they helped you in your career.

Example: “I am a certified phlebotomist through the American Society of Clinical Pathologists. This certification has helped me understand the importance of blood collection and testing procedures. It also helps me ensure that I’m following all safety protocols when collecting blood samples from patients.”

9. What motivates you as a nurse?

This question can help the interviewer get to know you as a person and how your personality might fit in with UCHealth. You can answer this question by talking about what motivates you personally, such as helping others or making a difference in someone’s life.

Example: “I love being able to make a positive impact on my patients’ lives. I feel like nursing is a very rewarding career because it allows me to see the results of my work every day. When I am caring for a patient, I always try to be compassionate and helpful so that they feel comfortable and confident in their recovery.”

10. Have you ever worked on a team project where one member was not pulling their weight? How did you handle the situation?

This question can help interviewers understand how you handle conflict and your ability to work with others. Your answer should show that you are willing to speak up when necessary, but also that you’re able to resolve conflicts in a positive way.

Example: “I have worked on teams where one member was not pulling their weight. In my experience, it’s best to first approach the person privately about the issue. If they don’t change their behavior after this conversation, I would then bring it up again during a team meeting so everyone could discuss the problem together.”

11. Tell us about a time you went above and beyond for a patient.

This question is a great way to show your passion for the medical field and how you can help others. When answering this question, it’s important to focus on specific details about what you did and why you did it.

Example: “When I was working as an ER nurse, I had a patient who came in with severe stomach pains. After running some tests, we found out that he had appendicitis. We rushed him into surgery right away because if left untreated, it could have been fatal. The next day, his family called me to thank me for saving their son’s life. They said they were so grateful for my care and attention.”

12. If hired, what kind of doctor/patient relationships would you like to build?

This question is a great way to learn more about the candidate’s values and goals. It also helps you determine if they are a good fit for UCHealth, which has a strong focus on patient-centered care. When answering this question, it can be helpful to mention specific doctors or patients that have inspired your career path.

Example: “I would love to build relationships with my patients where we work together as a team to find the best treatment options. I believe in treating each patient as an individual, so I would want to get to know them personally and understand their unique needs. I think this kind of relationship is beneficial for both the doctor and the patient.”

13. How do you feel about patients who may be difficult or hard to get along with?

This question is a great way to see how you handle challenging situations. It’s important that you show your ability to remain calm and professional in these situations, even if the patient is being difficult or disruptive.

Example: “I understand that patients can be hard to get along with at times, especially when they’re sick or injured. I always try my best to treat every patient with respect and kindness. If a patient is acting out of line, I will calmly ask them to stop their behavior so we can continue our conversation.”

14. Do you have any volunteer experience working in the medical field?

This question is a great way to show your interest in the medical field and how you can apply your skills to help others. If you have any volunteer experience, be sure to mention it during your interview.

Example: “I’ve volunteered at my local hospital for the past five years as an emergency room receptionist. I enjoy helping people and answering questions about their health concerns. It’s also helped me develop excellent communication skills and learn more about what happens behind the scenes of a hospital.”

15. As a lab scientist, which areas are you most interested in?

This question is a great way to show your interviewer that you have an interest in the work UCHealth does. It also gives them insight into what areas of science you are most passionate about and which ones you might be willing to learn more about if hired.

Example: “I am very interested in emergency medicine, specifically how it relates to blood-borne pathogens. I find this field fascinating because there’s always something new to discover. In my last position, I was able to help develop a new treatment for Hepatitis C, which I think will change the way we treat patients with this disease.”

16. Which shift are you available to work?

This question is a way for the interviewer to assess your availability. It’s important that you are available when they need you, so be sure to check their schedule before your interview and let them know which shifts you’re able to work.

Example: “I am available to work any of the day or night shifts. I prefer working nights because it gives me time during the day to get errands done and spend time with my family.”

17. Would you be willing to travel between facilities if needed?

Traveling between facilities is a common part of working in healthcare. Interviewers ask this question to make sure you’re willing to do so if necessary. Your answer should show that you understand the importance of teamwork and collaboration.

Example: “I’m happy to travel between facilities as needed, especially when it’s for the benefit of my patients. I know how important it is to have continuity of care, and I would be more than happy to work with other staff members to ensure that happens.”

18. What are your thoughts on telemedicine?

Telemedicine is a growing field in the healthcare industry, and UCHealth may want to know if you have experience with it. This question can also be an opportunity for you to show your knowledge of current trends in medicine.

Example: “I think telemedicine is a great way to provide care to patients who might not otherwise have access to it. I’ve worked with telemedicine before, and I find that it’s especially useful when treating patients who are far away from a hospital or clinic. It allows me to connect with them more quickly than traditional methods.”

19. How important is healthcare technology to you?

UCHealth is a leader in healthcare technology, and the interviewer wants to know if you’re passionate about innovation. Show that you are excited by new technologies and how they can improve patient care.

Example: “I am very passionate about healthcare technology because I believe it’s one of the best ways we can improve patient outcomes. In my last role as an IT specialist, I was responsible for implementing many different types of technology into our hospital system. This included upgrading our computer systems, installing wireless devices and creating a more secure network. I love working with technology, so this was a great opportunity for me.”

20. Give us an example of a time when you were able to improve quality of care at a hospital/medical facility.

This question is a great way to show your leadership skills and ability to make positive changes in the healthcare industry. When answering this question, it can be helpful to provide specific details about how you improved quality of care at your previous job.

Example: “At my last hospital, I noticed that many patients were not receiving their medications on time. This was causing them to miss doses or have to reschedule appointments because they weren’t feeling well. I decided to create a new system where nurses would call patients before each dose to remind them when to take their medication. This simple change helped improve patient satisfaction by 10%.”