Resume

Veterinary Practice Manager Resume Example & Writing Guide

Use this Veterinary Practice Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Veterinary practice management is a unique field, combining elements of business management, administrative oversight, and clinical care. As a practice manager, you’ll be tasked with managing your facility’s day-to-day operations while keeping an eye on the bigger picture. You’ll coordinate with your team to develop and implement policies, oversee operations like scheduling and staffing, and work with your doctors to create a customer-friendly experience for pet parents and their furry friends.

Because there’s such a wide range of responsibilities associated with this job title, it’s important to include examples of your work that showcase your relevant skills and experience. Here are some tips and an example resume for reference when writing your own veterinary practice manager resume.

Jennifer Thomas
Los Angeles, CA | (123) 456-7891 | [email protected]
Summary

Experienced veterinary practice manager with more than 10 years of experience in the field. Proven track record of successfully managing and leading teams, streamlining operations, and maintaining high-quality standards of care. Excels at building relationships with clients and staff and fostering a culture of collaboration.

Education
California Polytechnic State University, San Luis Obispo Jun '10
B.S. in Animal Science
Experience
Company A, Veterinary Practice Manager Jan '17 – Current
  • Managed a team of 5 veterinary technicians and 2 assistant managers to ensure the smooth operation of the practice, including scheduling appointments, training staff on new procedures, and maintaining inventory levels.
  • Oversaw all aspects of clinic operations including budgeting, marketing, purchasing supplies/equipment, hiring personnel as needed for growth or replacement needs.
  • Developed and implemented strategies to increase client retention and attract new clients through social media platforms such as Facebook and Instagram.
  • Provided medical care for pets in an exam room setting with emphasis on quality vs quantity (i.e., thorough exams).
  • Trained staff on proper pet handling techniques to minimize stressors during patient interactions which resulted in increased compliance from owners regarding vaccinations & wellness visits.
Company B, Veterinary Practice Manager Jan '12 – Dec '16
  • Managed a team of 25 employees, including veterinary technicians and administrative staff; coached them on professional development to improve their skills
  • Oversaw the day-to-day operations of an animal hospital with over 100 pets under care at any given time
  • Conducted regular client outreach events such as pet adoption days and community fundraisers for charity donations
  • Spearheaded new marketing campaigns that increased annual revenue by $10K in one year alone
  • Collaborated with management to create strategic business plans based on goals and objectives (increase customer satisfaction, increase profit margin)
Company C, Veterinary Technician Jan '09 – Dec '11
  • Developed a treatment plan for each patient based on veterinarians’ instructions and administered medications as instructed by the veterinarian
  • Inspected animals to ensure proper weight, height, body condition score (BCS) before administering vaccinations/immunizations
  • Euthanized animals in consultation with the doctor where applicable; prepared carcasses for food when necessary
Certifications
  • Certified Veterinary Practice Manager
  • Certified Veterinary Technician
  • Veterinary Assistant Certification
Skills

Industry Knowledge: HIPAA, Customer Service, Customer Relations, Medical Terminology, Veterinary Procedures, Animal Behavior, Animal Nutrition, Animal Anatomy, Veterinary Terminology
Technical Skills: Microsoft Office Suite, QuickBooks
Soft Skills: Communication, Leadership, Teamwork, Problem Solving, Empathy, Conflict Resolution, Organizational Skills

How to Write a Veterinary Practice Manager Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your value by highlighting your accomplishments, results, and contributions.

For example, rather than saying you “managed clinic staff,” you could say that you “reduced turnover rate by 15% and increased productivity by 10% in first six months, resulting in a 15% increase in revenue for the year.”

The second bullet point paints a much clearer picture of what you did and the results of your work. And it provides specific numbers to demonstrate how successful you were.

Identify and Include Relevant Keywords

When you apply for a veterinary practice manager role, your resume goes through an applicant tracking system (ATS). This system will scan your resume for certain keywords related to the job. If your resume doesn’t have enough of the right terms, your application might not even be seen by a recruiter.

To increase your chances of getting an interview, use this list of veterinary practice manager keywords as a starting point to help you identify the skills and experience that are most important for the position.

  • Veterinary Medicine
  • Veterinary Hospitals
  • Veterinary Care
  • Practice Management
  • Medicine
  • Pet Care
  • Veterinary Technology
  • Small Animal Medicine
  • Healthcare
  • Hospitals
  • Emergency & Urgent Care
  • Surgery
  • Animals
  • Cardiopulmonary Resuscitation (CPR)
  • Inpatient Care
  • Electronic Medical Record (EMR)
  • Animal Welfare
  • Dentistry
  • Basic Life Support (BLS)
  • Dentistry
  • Canine
  • Canine Behavior
  • Companion Animal Care
  • Advanced Life Support (ACLS)
  • Internal Medicine
  • Equine Medicine
  • Veterinary Dentistry
  • Feline
  • Basic Canine Handling
  • Cardiology

Showcase Your Technical Skills

As a veterinary practice manager, you will need to be proficient in a variety of software programs and systems in order to effectively manage the practice. These might include programs for scheduling appointments, managing finances, and keeping track of inventory. You will also need to be familiar with veterinary-specific software programs, such as those used for electronic health records (EHR) and prescription processing.

Additionally, it is important to be comfortable with technology and be able to embrace new ways of working. For example, many veterinary practices are now using telehealth systems to provide care to patients in remote locations. As a result, veterinary practice managers who are familiar with telehealth technologies will have an advantage in the job market.

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