20 Vituity Interview Questions and Answers

When it comes to interviews, preparation is key. And when you’re interviewing with a specific company, it’s important to do your research and be prepared to answer questions about the company itself.

If you’re interviewing with Vituity, you’re in luck. We’ve compiled a list of some of the most common Vituity interview questions, with dynamic responses to help guide you before the big day.

Vituity Interview Process

The interview process at Vituity can vary depending on the position you are applying for. However, most positions will require a phone screen with a recruiter, followed by an in-person interview. For some positions, like the ER Medical Scribe position, you may be required to complete a skills assessment as part of the interview process. Overall, the interview process is relatively straightforward and should not take more than a few weeks to complete.

1. Describe a time when you had to handle an upset patient.

An interviewer may ask this question to assess your communication skills and ability to diffuse a situation. In your answer, try to highlight how you used your interpersonal skills to resolve the conflict.

Example: “I had an upset patient once who was very concerned about her diagnosis. I took time to explain my reasoning for why she needed surgery and answered all of her questions. She left our appointment feeling much better and scheduled her surgery right away.”

2. What would you do if you saw a nurse or doctor acting unprofessionally?

This question is a great way to assess your leadership skills and ability to work with others. When answering this question, it can be helpful to give an example of how you would handle the situation in a positive manner.

Example: “I have worked with many nurses and doctors throughout my career, so I understand that sometimes people make mistakes or act unprofessionally. If I saw someone acting unprofessionally, I would first try to speak with them privately about their behavior. If they were unwilling to change their actions, I would report the incident to my manager.”

3. Tell me about the most difficult patient you’ve ever worked with, and how you handled them.

This question can help the interviewer get a better sense of how you handle challenging situations. Use your answer to highlight your problem-solving skills and ability to remain calm under pressure.

Example: “I once had a patient who was very demanding, but I knew that he was just looking for reassurance. So, instead of getting frustrated with him, I took some time to explain everything we were doing in more detail. This helped put his mind at ease, and it also gave me an opportunity to reinforce our treatment plan.”

4. How would you deal with a patient that doesn’t want your help?

This question can help interviewers understand how you handle challenging situations. When answering, it can be helpful to mention a specific situation where you helped a patient overcome their fears and got them the care they needed.

Example: “I once had a patient who was very hesitant about coming in for treatment. They were worried that I would try to prescribe medication or perform surgery on them without knowing all of their medical history. After talking with them for a while, I learned that they had been through some traumatic experiences as a child. We talked more about what happened and I assured them that we could work together to find a solution.”

5. Do you have experience with electronic medical records?

Electronic medical records are a common practice in the healthcare industry. If you have experience with them, explain how they’ve helped you and your patients. If you don’t have experience with electronic medical records, it’s okay to say so. You can still answer this question by describing what you would do if you were given access to an electronic medical record system.

Example: “I am familiar with electronic medical records because I worked at a hospital that used one. It was helpful for me as a nurse to be able to pull up patient information quickly. However, I think there is room for improvement when it comes to using electronic medical records. For example, I often had trouble finding important information about my patients because of the way the data was organized.”

6. Why do you want to work for Vituity?

This question is a great opportunity to show your enthusiasm for the position and company. When answering this question, it can be helpful to mention specific aspects of Vituity that you admire or find interesting.

Example: “I want to work for Vituity because I am passionate about bringing joy to medicine. In my previous role as a nurse, I saw how much joy patients got from seeing their doctors smile and laugh. I think Vituity’s mission to bring joy to healthcare is an important one, and I would love to be part of making that happen.”

7. Explain a time where you had to overcome adversity or conflict in the workplace.

This question is a great way to show your problem-solving skills and ability to work with others. When answering this question, it can be helpful to highlight how you worked together as a team to overcome the adversity or conflict.

Example: “In my previous role, I had a manager who was very critical of my work. This made me feel like I wasn’t doing enough to help the company succeed. However, instead of letting this get me down, I spoke with my supervisor about what I could do better. She explained that she was just trying to push me to be the best employee I could be. After our conversation, I started looking for ways to improve my performance.”

8. Have you ever been involved in any legal disputes? If so, please explain.

This question is designed to assess your ability to work with others and resolve conflict. It also helps the interviewer determine if you have any past issues that may affect their organization.

Example: “I once had a patient who was unhappy with my diagnosis, so they filed a complaint against me with the medical board. I responded by sending them a letter explaining why I made the diagnosis I did and how it would benefit them in the long run. They withdrew their complaint, and we continued our relationship.”

9. What is your experience with providing care to different types of patients?

When working with patients of different ages, genders and ethnicities, it’s important to be able to communicate effectively. Interviewers want to know that you can adapt your communication style to meet the needs of each patient.

Example: “I’ve worked in a pediatric practice for five years now, so I’m very comfortable treating children of all ages. However, I also have experience working with adult patients who are more likely to prefer direct communication. In my previous position, I was responsible for managing a team of nurses, which required me to develop strong leadership skills. I am confident that I can use these skills to help support other members of the healthcare team.”

10. Are there any specific procedures you are familiar with?

This question is a great way to show your knowledge of the medical field. If you have experience with specific procedures, it can be beneficial to mention them in your answer.

Example: “I am familiar with many different procedures and treatments for various ailments. I’ve worked as an emergency room nurse for five years, so I’m very comfortable with treating patients who are experiencing life-threatening injuries. In my previous position, I also assisted with minor surgeries such as removing splinters from children’s hands.”

11. Are you comfortable working with children?

This question is often asked by employers to determine if you have experience working with children. If you do, they may ask more questions about your previous experiences and how you handled them. If you don’t have any experience working with children, it’s important to explain why and what you would do in that situation.

Example: “I’ve worked with many pediatric patients throughout my career, so I am comfortable working with children. However, I also understand that some doctors prefer not to work with children because of the unique challenges that come with treating them. In this case, I would be willing to take on extra training or shadow a doctor who works with children regularly.”

12. How would you keep track of medication delivery during busy hours?

This question can help the interviewer understand how you manage your time and prioritize tasks. It also helps them see if you have experience with a specific software or system that may be used at their organization.

Example: “I would use an electronic medical record to keep track of all patient information, including medications they are taking. I find this is the most efficient way to ensure patients receive the correct medication at the right time. This method also allows me to communicate with other healthcare providers about any changes in a patient’s treatment plan.”

13. Can you describe a situation where you provided excellent customer service?

Customer service is an important part of the medical field, and employers want to know that you can provide excellent customer service. When answering this question, it can be helpful to give a specific example from your previous job or one that you have done in the past.

Example: “In my last position as a nurse, I had a patient who was very nervous about their upcoming surgery. They were worried about how long they would be in recovery and if they would be able to return to work after the procedure. I took time to explain all of the details of the surgery to them and answered any questions they had. This helped put their mind at ease and made them feel more comfortable with the process.”

14. What qualities make someone an excellent team player?

Teamwork is an important skill for any healthcare professional. Employers ask this question to make sure you understand the importance of teamwork and how it can benefit your future team. Use your answer to explain what makes a good teammate, and share some examples from your past experience.

Example: “I think anyone who wants to be part of a successful team should have three qualities. First, they should be willing to work hard. I’ve seen many teams fail because people aren’t committed to their work. Second, they should be open-minded. It’s important that everyone on the team listens to each other and respects one another’s opinions. Finally, teammates should be honest with one another. If someone has a problem or concern, we need to talk about it so we can find a solution.”

15. How do you think having a physician assistant on staff will benefit the office?

This question is a great way to show your interviewer that you understand the role of a physician assistant and how it can benefit their practice. Use examples from your experience or research about what a physician assistant does in an office setting.

Example: “I think having a physician assistant on staff will be beneficial for this office because they are highly trained professionals who can help with many aspects of patient care, freeing up the physicians to focus on more complex cases. I’ve worked with physician assistants before, and I know they’re very capable of handling most tasks independently.”

16. We often have multiple physicians at our hospital who need assistance. How would you manage your time between all of them?

This question is a great way to show your ability to multitask and prioritize tasks. When answering this question, it can be helpful to mention how you would manage the time between multiple physicians and what steps you would take to ensure that all of their needs were met in a timely manner.

Example: “I have worked with many different physicians throughout my career, so I am familiar with the challenges they face when needing assistance. In my previous position, I had two physicians who needed assistance at the same time. To help manage my time effectively, I first asked each physician what they needed most urgently. One was looking for an assistant while performing surgery, so I assisted them during the procedure. The other physician needed assistance with patient care, so I helped them with that task.”

17. In what ways can a Physician Assistant be helpful to a healthcare practice?

This question is a great way to show your knowledge of the role of a PA and how you can be helpful in a healthcare setting. You should highlight your skills as a PA, including any certifications or training you have completed.

Example: “As a Certified Registered Nurse Practitioner, I am able to provide medical care for patients with common illnesses and injuries. In my previous position, I worked alongside a physician who was responsible for diagnosing more serious conditions. I would assist him by performing physical exams on patients and gathering information about their symptoms.”

18. What type of environment do you prefer to work in?

This question can help an interviewer understand if you would be a good fit for their office. You should answer honestly and explain why this environment is best for you.

Example: “I prefer to work in a fast-paced, collaborative environment where everyone works together to achieve the same goals. I find that when there are clear expectations and open communication, it’s easier to get things done efficiently. In my last position, we had weekly meetings where we discussed our progress on patient care and any challenges we were facing. This helped us all learn from each other and develop new strategies.”

19. How do you feel about working overnight shifts?

Working overnight shifts is a common practice in the healthcare industry. Employers may ask this question to make sure you’re prepared for that type of schedule. If you have experience working overnight, share your thoughts on it. If not, explain why you would be willing to do so.

Example: “I actually enjoy working overnight shifts. I find them to be quite peaceful and quiet. It’s nice to get some work done without interruption. However, if I were hired here, I would definitely be open to switching my schedule around as needed.”

20. Where do you see yourself in 5 years?

This question is a common one in interviews, and it’s important to be honest. You can use this opportunity to show the interviewer that you are ambitious and have goals for your career.

Example: “I see myself as a partner at Vituity by then. I’m currently working toward my certification, and I hope to achieve it within two years. In five years, I would like to be an expert on the platform and ready to take on more patients.”