Career Development

What Does a Walmart Cashier Do?

Find out what a Walmart cashier does, how to get this job, and what it takes to succeed as a Walmart cashier.

Walmart cashiers are responsible for interacting with customers and helping them find the products they’re looking for. They also have to know how to properly scan items, handle money, and complete other tasks that help keep the Walmart checkout line moving smoothly.

Walmart cashiers need to be friendly and helpful at all times—they’re the face of the company in many ways. They may also be required to perform additional duties such as stocking shelves or cleaning up spills.

Walmart Cashier Job Duties

Walmart cashiers have a wide range of responsibilities, which can include:

  • Keeping an accurate record of all transactions using cash registers or other point of sale systems
  • Collecting payment from customers for items purchased using cash, check, or credit card
  • Scanning items’ barcodes using a computer system to track inventory and prices
  • Maintaining neatness of the work area by removing debris and storing supplies in designated locations
  • Delivering returned items to the appropriate department for repair or exchange
  • Interacting with customers to provide information about products and services
  • Processing payments through electronic payment systems such as Diners Club, Discover Card, MasterCard, Visa Card, American Express Card, or electronic funds transfers (EFT) such as Direct Deposit or Electronic Funds Transfer (EFT)
  • Processing refunds for returned merchandise by processing credits on the customer’s credit card or by issuing a check to the customer
  • Receiving and processing incoming merchandise shipments, including unpacking boxes and inspecting items for damage or defects

Walmart Cashier Salary & Outlook

Walmart cashiers are typically paid hourly, and their salaries can vary depending on a number of factors.

  • Median Annual Salary: $36,000 ($17.31/hour)
  • Top 10% Annual Salary: $37,500 ($18.03/hour)

The employment of cashiers is expected to decline over the next decade.

The growth of self-service technology, such as electronic scanners and vending machines, will allow retailers to reduce the number of cashiers they employ. Self-service checkout systems can process payments and track inventory more quickly than people can. In addition, some establishments are installing self-checkout systems, which allow customers to scan and bag their own purchases.

Related: Walmart Cashier Interview Questions and Answers

Walmart Cashier Job Requirements

To become a Walmart cashier, an individual may need to satisfy the following:

Education: A high school diploma or GED certificate is often a minimum requirement to become a cashier at Walmart. However, some employers may prefer or require a college degree.

Training & Experience: New cashiers will receive on-the-job training from their new employer. This training will teach them how to use the cash register and bag items. They will also learn how to interact with customers and how to handle common customer questions.

Certifications & Licenses: Certifications are not typically required for cashier roles, but they can make you a more competitive candidate when applying for jobs.

Walmart Cashier Skills

Walmart cashiers need the following skills in order to be successful:

Communication: Communication is the ability to convey information to others in a clear and understandable way. As a cashier, you’ll need to communicate with customers to help them find the products they’re looking for and answer any questions they may have. You’ll also need to communicate with your coworkers to ensure that you’re fulfilling customer orders correctly and that you’re aware of any promotions or sales that may be occurring.

Organization: Organization is the ability to keep track of multiple tasks at once. As a cashier, you’ll need to be able to organize your register, the money in your drawer and the items in your inventory. Being able to keep track of your tasks and responsibilities can help you be more efficient and effective in your job.

Friendliness: Being friendly can help you build a rapport with customers and coworkers. Try to greet customers with a smile and be helpful when they need assistance. You can also be friendly with your coworkers by being courteous and respectful.

Attention to detail: Attention to detail is the ability to notice small errors or mistakes. It’s important for cashiers to have good attention to detail because it ensures customers receive accurate change and products. You can show attention to detail by scanning items correctly and entering the correct price. You can also show attention to detail by entering the correct information into the cash register and by entering the correct amount of change.

Multitasking: As a cashier, you’ll be responsible for many tasks at once. You’ll need to be able to multitask and prioritize your work to ensure you’re completing everything in a timely manner. This includes scanning items, checking customers out, bagging items and keeping your work area clean.

Walmart Cashier Work Environment

Walmart cashiers typically work in a fast-paced, high-pressure environment. They are responsible for handling customer transactions quickly and efficiently. Cashiers may be required to work long hours, including nights and weekends. They may also be required to work overtime during busy periods, such as holidays. The job can be stressful, and cashiers must be able to handle customer complaints and demands in a professional manner.

Walmart Cashier Trends

Here are three trends influencing how Walmart cashiers work. Walmart cashiers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Growth of Online Shopping

The growth of online shopping is a trend that is quickly changing the retail landscape. As more and more people shop online, cashiers will need to learn how to help customers find what they are looking for and make sure that their transactions go smoothly.

Walmart is already taking steps to prepare for this trend by investing in technology that makes it easier for customers to shop online. Cashiers can take advantage of this by becoming familiar with these tools and learning how to use them effectively.

More Self-Service Kiosks

As self-service kiosks become more popular, cashiers will need to learn how to work with them. This includes understanding how to use the kiosks and training customers on how to use them as well.

In addition to working with self-service kiosks, cashiers will also need to be able to handle other tasks, such as stocking shelves and helping customers find what they are looking for. By being flexible and adaptable, cashiers can stay ahead of the curve and continue to be valuable members of the team.

Greater Use of Technology

Technology is playing an increasingly important role in the workplace, and this is especially true for cashiers. With the increasing popularity of electronic payments, cashiers are now using technology to help them do their jobs more efficiently.

This trend is likely to continue in the future, as technology becomes even more integrated into our daily lives. Cashiers who are able to utilize technology will be better prepared for the future and will be more successful in their careers.

How to Become a Walmart Cashier

A career as a Walmart cashier can be a great way to get started in the retail industry. It’s a entry-level job that offers opportunities for growth and development. As you gain experience, you may be promoted to supervisor or manager positions. You could also move up the ranks to become a district manager or even a store manager.

To succeed in this role, it’s important to have strong customer service skills and be able to work well under pressure. You should also be able to stay organized and meet deadlines.

Advancement Prospects

There are many opportunities for cashiers to advance within Walmart. Some of the most common job titles people move up to are customer service manager, assistant manager, and store manager. With experience, cashiers can also move into other positions in the company, such as working in the accounting or human resources departments.

Walmart Cashier Job Description Example

At Walmart, our customers are our top priority. We are looking for a cashier who shares this commitment and who is an enthusiastic and friendly individual with excellent customer service skills. The ideal candidate will have previous experience working as a cashier, be detail-oriented and able to handle a fast-paced environment. He or she will be responsible for handling customer transactions, providing customer service and assistance, and maintaining a clean and organized work area. The successful candidate will be a team player with a positive attitude and a commitment to providing outstanding customer service.

Duties & Responsibilities

  • Greet customers as they enter the store and thank them for their business
  • Operate the cash register, scan items, and bag merchandise
  • Answer customer questions and provide them with assistance when needed
  • Process returns and exchanges in a timely and efficient manner
  • Keep the front-end area clean and organized at all times
  • Assist with stocking shelves and other tasks as needed
  • Adhere to all company policies and procedures
  • Complete training programs as required
  • Handle customer complaints in a professional and courteous manner
  • Report any incidents or suspicious behavior to a manager immediately
  • Help create a positive shopping experience for all customers
  • Stay up to date on store promotions and pricing changes

Required Skills and Qualifications

  • High school diploma or equivalent
  • Ability to stand for long periods of time and lift up to 50 pounds
  • Excellent customer service skills
  • Basic math skills
  • Ability to work in a fast-paced environment
  • Ability to follow instructions and policies

Preferred Skills and Qualifications

  • Some college experience
  • Previous experience working in retail
  • Experience using a cash register
  • Bilingual


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