What Do Employers Look For On Background Checks?

A pre-employment background check serves as an employer’s comprehensive due diligence process, functioning primarily as a tool for risk assessment and verification. The investigation helps employers confirm a candidate’s history and claims, ensuring a match between stated qualifications and actual records. The process is a necessary step to protect workplace safety, secure company assets, and mitigate the potential for negligent hiring claims. The scope of this review extends from personal identifying information to various public records, all conducted within a strictly regulated legal framework.

The Legal Framework Governing Background Checks

Pre-employment screening is governed by the Fair Credit Reporting Act (FCRA), which dictates how consumer reporting agencies (CRAs) collect and disseminate information for employment purposes. Before initiating a search, the employer must provide the applicant with a clear, written disclosure that a background check will be conducted. This disclosure must be presented in a standalone document separate from the employment application.

The employer must secure the candidate’s explicit, written authorization before proceeding. This consent confirms the applicant agrees to the search of their records by a third-party screening company. The FCRA promotes accuracy, fairness, and privacy, placing compliance burdens on both the employer and the CRA.

Many states and localities have implemented additional rules restricting how employers use certain records. “Ban the Box” laws prohibit employers from asking about an applicant’s criminal history on the initial job application. These regulations mandate that the criminal history inquiry be postponed until later in the hiring process, often after a conditional offer of employment. This ensures candidates are evaluated first on their skills and qualifications.

Establishing Identity and Residence History

The foundational step of any background check is confirming the applicant’s identity and establishing a historical scope. This begins with an SSN Trace, a pre-discovery tool used to validate the Social Security Number provided. The trace cross-references the SSN against databases, including credit bureaus and utility records.

The SSN trace returns a list of names, including aliases, and a comprehensive history of residential addresses associated with that number. This address history determines which jurisdictions—such as counties and states—the screening agency must search for public records. Establishing this geographical footprint ensures subsequent searches for criminal records are conducted in the correct locations, increasing the accuracy of the final report.

Verifying Professional Qualifications

Employers systematically validate claims regarding a candidate’s work history and academic achievements. Employment verification confirms the accuracy of positions, employers, and dates of employment listed on the application. The screening agency contacts previous employers to corroborate job titles, responsibilities, and sometimes the reason for separation, identifying any discrepancies or exaggerations.

Education verification is conducted by contacting the institutions a candidate claims to have attended, from high schools to universities. The check confirms the dates of attendance, the specific degrees or certifications earned, and the date the credential was conferred. Since falsified credentials are a common issue, this step ensures the candidate possesses the required foundational knowledge and training. This is particularly important for roles in regulated industries like finance, healthcare, or engineering.

Types of Public Records Examined

Criminal History

The criminal history check involves a multi-layered search spanning various levels of the U.S. court system to uncover conviction records. The search typically includes county-level checks, which are the most accurate source for finding misdemeanors and felonies, as most criminal cases are prosecuted locally. State and multi-state database searches provide a broader overview of an applicant’s history across different regions.

A separate search is conducted at the federal level to uncover convictions for serious crimes prosecuted in U.S. District Courts. These offenses involve violations of federal law, such as bank robbery, drug trafficking, or fraud. The employer assesses the nature of any conviction found, considering its severity, how long ago it occurred, and its direct relevance to the position’s duties.

Driving Records

Motor Vehicle Records (MVR) checks are performed for any position requiring the employee to operate a company vehicle, drive personal vehicles for business, or operate heavy machinery. The MVR report is obtained from the state’s Department of Motor Vehicles and details the applicant’s driving behavior and license status over the past three to ten years, depending on state regulations.

The report reveals the current status of the license, noting if it is valid, suspended, revoked, or restricted. Employers look for serious infractions, including convictions for driving under the influence (DUI/DWI), reckless driving, or vehicular accidents. For positions requiring a Commercial Driver’s License (CDL), the MVR check ensures the candidate meets the safety standards mandated by the Department of Transportation (DOT).

Financial and Credit History

A financial or credit history check is reserved for positions involving handling large sums of money, accessing sensitive financial data, or holding a fiduciary role. Employers utilize a modified consumer credit report that excludes the credit score. The report focuses on the applicant’s history of financial reliability, looking for information that may suggest a risk of theft, fraud, or poor judgment.

Specific items employers review include records of bankruptcy, civil judgments, tax liens, and accounts sent to collections. These details can indicate current financial distress or a history of irresponsibility. The lookback period for this information is usually limited to seven years, though bankruptcy records can be reported for up to ten years.

Reviewing Digital Footprints and Online Presence

A growing number of employers review a candidate’s public online presence, often conducted by a specialized third-party screening vendor. This process examines publicly available posts, images, and videos on social media platforms and search engine results. The objective is to identify content that suggests a risk to the workplace, such as posts advocating for illegal activity, threats of violence, or harassment.

The review also ensures that a candidate’s public online persona is consistent with the professional image presented during the interview. Employers must proceed with caution, as discovering information related to a candidate’s protected class (e.g., race, religion, age) can introduce legal risk if it influences the hiring decision. Using a third-party service helps filter out protected class information, focusing only on job-relevant, publicly accessible content.

Your Rights and Recourse When Findings Appear

When a background check is completed, the candidate is afforded specific protections under the FCRA, especially if the employer intends to use the findings to deny employment. If the employer considers taking an adverse action based on the report, they must follow a two-step notification process. The candidate must first receive a pre-adverse action notice, which includes a copy of the background report and a written summary of their rights under the FCRA.

This initial notification provides the candidate a reasonable period, typically five business days, to review the findings and dispute any inaccuracies with the screening agency. If the candidate disputes the information, the agency must reinvestigate the item. If the employer moves forward with the decision not to hire, they must then issue a final adverse action letter.

The FCRA imposes limits on how far back certain adverse information can be reported. Most adverse information—such as civil suits, collection accounts, and arrests that did not result in a conviction—cannot be reported if it predates the report by more than seven years. Conviction records are not subject to this seven-year limit and can be reported indefinitely, though many state and local laws impose their own lookback restrictions.