What Do Hiring Managers Look For In A Resume?

A hiring manager or recruiter often spends less than ten seconds reviewing a resume before making an initial decision about a candidate. This rapid review process is a necessity due to the high volume of applications received for many roles. Understanding the specific criteria managers use to quickly filter candidates is essential for anyone seeking to move past the initial screen. The most successful resumes are designed to communicate value instantly, navigating both technology and human scrutiny to demonstrate immediate fit for the role.

The Initial Screening Process and First Impressions

The human element of resume screening relies heavily on the first visual impression, often referred to as the “six-second rule.” In this brief window, a hiring manager’s eye quickly scans for key data points to determine if a resume warrants a deeper look. The resume’s overall presentation must immediately signal professionalism and attention to detail.

A clean, structured format with ample white space is paramount for readability and rapid scanning. Managers look for clear section headings, such as “Experience” and “Education,” to quickly navigate the document and locate necessary information. The content should be presented in reverse-chronological order, placing the most recent and relevant experience at the top of the page. This organization allows the reader to quickly grasp the candidate’s career trajectory and current capabilities.

Addressing the Applicant Tracking System (ATS) Requirement

The first barrier a resume must overcome is often not a human being but an Applicant Tracking System, or ATS, which is software used to manage and filter applications. These systems electronically scan and rank resumes, with some estimates suggesting that up to 75% of applications are screened out before a human ever sees them. Optimizing a resume for ATS is a technical requirement for modern job searching.

Optimization hinges on the natural inclusion of keywords taken directly from the job description. The ATS is programmed to look for these specific terms, skills, and qualifications; therefore, the resume must mirror the language used in the posting to achieve a high match score. Using standard, easily parsed fonts like Arial, Calibri, or Times New Roman is advisable, and candidates should submit the document in a simple .docx or text-based PDF format. Complex graphics, tables, or unusual formatting should be avoided entirely, as they can confuse the ATS and lead to misinterpretation of the data.

Focus on Achievements, Not Duties

Once a resume passes the automated filter, its content must communicate value, not merely list past responsibilities. Hiring managers are interested in the impact a candidate made on previous organizations, not a simple recitation of daily tasks. A strong resume transforms vague duty statements into clear, results-oriented achievement statements.

The most effective way to demonstrate value is by quantifying results with specific metrics, such as numbers, percentages, or dollar amounts. For example, instead of stating “Managed social media accounts,” a stronger statement would be “Grew social media engagement by 40% over six months, resulting in a 15% increase in lead generation.” This approach provides tangible evidence of a candidate’s contribution and business impact.

Structuring these achievement statements can be done using the Situation, Task, Action, Result framework (STAR). This method ensures that each bullet point clearly outlines a challenge, the action taken, and the positive outcome achieved. Starting each point with a strong action verb, such as “Led,” “Implemented,” or “Streamlined,” emphasizes the candidate’s personal agency and proactive contribution.

Essential Content and Contact Details

Beyond the core experience section, certain foundational details must be presented clearly and accurately to satisfy a hiring manager’s needs. The contact information must be professional and immediately accessible, including a reliable phone number and a formal email address. Relevant links, such as a personalized LinkedIn profile or an online portfolio for creative roles, should also be included.

The employment history must feature consistent job titles and clear, chronological employment dates to establish a stable work timeline. The educational background, including degrees and certifications, should be listed with the institution name and location. If the job is location-specific, confirming the candidate’s geographical relevance early in the document helps the manager quickly assess logistical fit.

Screening for Fit and Soft Skills

Hiring managers use the resume to make subjective evaluations about a candidate’s organizational fit and underlying soft skills. The level of customization applied indicates how seriously a candidate views the specific role and company. Tailoring the resume by incorporating the company’s industry terminology and values demonstrates an understanding of the business environment.

The career progression shown through the work history is assessed to gauge a candidate’s growth and ambition. Managers look for evidence of increasing responsibility, promotions, or consistent skill development, suggesting long-term potential and reliability. The quality of the writing itself serves as a direct reflection of communication skills; a concise, error-free resume signals high written proficiency and attention to detail.

Immediate Red Flags and Deal Breakers

Certain oversights on a resume can lead to immediate rejection, regardless of a candidate’s qualifications. Hiring managers look for several common deal breakers that signal a lack of professionalism or attention to detail.

Common Deal Breakers

Typos, misspellings, or grammatical errors.
Inconsistent formatting, such as varying font sizes or misaligned bullet points, suggesting carelessness.
Unexplained gaps in employment history, which raise concerns about stability and work ethic.
Excessive length; managers prefer one page for early-career professionals and no more than two pages for those with extensive experience.
Irrelevant personal information, such as hobbies, photos, or marital status.