What Does a Controller Do in a Company?

A controller holds a financial leadership position responsible for the integrity of a company’s financial operations and reporting. For those unfamiliar with business hierarchies, the title can be ambiguous, suggesting a level of control that isn’t fully descriptive of the job’s function. This article will explain the controller’s purpose, detailing what the position entails and its importance to a business’s financial health.

The Role of a Corporate Controller

A corporate controller is the head of the accounting department, acting as the company’s chief accountant. This senior management position oversees all accounting activities, including high-level and administrative tasks, to ensure the integrity of the company’s financial data and systems. The controller’s primary objective is to produce accurate and timely financial information for the organization. This function is tactical and hands-on, centered on the meticulous execution of accounting operations.

The role’s scope can differ based on the size of the company. In smaller or medium-sized businesses, the controller’s duties are often more operational, with final say over many financial decisions. For larger corporations, the responsibilities may become more specialized, focusing on specific areas within the broader accounting function. Regardless of company size, the controller is responsible for leading the accounting team and enhancing the financial controls, processes, and policies that govern the organization’s financial reporting.

Key Responsibilities of a Controller

Financial Reporting

The controller prepares key financial statements. This includes the balance sheet, which provides a snapshot of the company’s assets and liabilities, and the income statement, which details revenues and expenses over a period. They are also responsible for the cash flow statement, tracking the movement of cash within the business. For publicly traded companies, the controller ensures these reports are issued on time and comply with legal requirements for shareholder review.

Managing Accounting Operations

The controller directs the day-to-day functions of the accounting department. This involves direct oversight of accounts payable, ensuring the company pays its bills on time, and accounts receivable, managing the collection of money owed to the business. They also supervise the payroll process to ensure employees are paid correctly and the management of the general ledger, which is the central repository of all financial data.

Ensuring Regulatory Compliance

The controller must ensure that all financial activities and reporting meet the standards set by governing bodies. This includes following Generally Accepted Accounting Principles (GAAP) or International Financial Reporting Standards (IFRS), which provide the framework for consistent accounting. The controller is also responsible for all tax compliance, making sure the company meets its obligations to federal, state, and local tax authorities.

Developing Internal Controls

To safeguard company assets and ensure the reliability of financial data, the controller develops and enforces internal controls. These are policies and procedures designed to prevent fraud, detect errors, and ensure that financial reporting is accurate. This can involve separating duties among accounting staff, implementing approval workflows for expenditures, and regularly auditing internal processes.

Budgeting and Forecasting

The controller plays a large role in the company’s budgeting process. They are responsible for the technical assembly of the budget, coordinating with department heads to gather necessary data and ensuring that expenses align with projected revenue. While the CFO may set the high-level strategic financial goals, the controller manages the mechanics of budget creation and tracking. This includes reporting on variances between the budget and actual performance.

Controller vs CFO

The roles of controller and Chief Financial Officer (CFO) are often confused, but they serve distinct functions. The primary difference lies in their focus; the controller is tactical and historical, while the CFO is strategic and forward-looking. The controller manages the accounting department and ensures financial data is accurate and compliant, looking inward at the company’s current and past performance.

In contrast, the CFO uses the financial data prepared by the controller to inform the company’s long-term strategy. The CFO looks outward, dealing with investor relations, securing capital, and analyzing market trends to guide the business’s future financial path. While the controller is the “how” of accounting operations, the CFO is the “why,” making strategic decisions based on that information.

This hierarchy also separates the controller from a staff accountant. A staff accountant is an individual contributor responsible for specific tasks like processing invoices or reconciling accounts. The controller, on the other hand, is a manager who oversees the entire accounting team. In most large organizations, the controller reports to the CFO, acting as the bridge between daily accounting operations and high-level financial strategy.

Essential Skills and Qualifications

A bachelor’s degree in accounting or finance is the standard educational foundation for this role. This academic background provides the necessary knowledge of financial principles and practices. Most employers will look for candidates who have gone beyond this initial degree.

The most common credential for a controller is the Certified Public Accountant (CPA) license. This certification demonstrates a deep understanding of accounting principles, tax laws, and business regulations. Beyond the CPA, skills in using enterprise resource planning (ERP) systems like NetSuite are often required, as these platforms are central to managing a company’s financials. Strong knowledge of GAAP or IFRS is also a requirement.

Alongside these hard skills, a successful controller needs well-developed soft skills. Leadership is needed to manage and motivate the entire accounting team. Attention to detail is necessary to ensure the accuracy of financial data and reports. Furthermore, strong communication skills are needed to report financial information clearly to senior management and other departments.

The Controller Career Path

The journey to becoming a corporate controller is a progressive one, built on years of accounting experience. Many controllers begin their careers in public accounting, often at one of the “Big Four” firms, where they gain exposure to a wide range of industries and complex accounting issues. Others may start as a staff or senior accountant within a single company, learning the internal financial systems from the ground up.

From these entry-level positions, the path involves moving into roles with increasing managerial responsibility. An individual might progress to an Accounting Manager position, overseeing a specific function like accounts payable or financial reporting. The next step is often to Assistant Controller, where they serve as the primary deputy to the controller and take on more comprehensive oversight of the department.

Once an individual has reached the controller position, there are further opportunities for advancement. In many small to mid-sized companies, the controller may be the top financial officer. In larger organizations, the next logical step is often to the Chief Financial Officer (CFO) role. This move represents a shift from tactical accounting management to strategic financial leadership, completing the journey from accountant to a driver of the company’s financial future.