Information is a business asset, and the volume of data organizations handle daily has made its effective management a priority. This has led to the rise of the information manager, a professional dedicated to overseeing this flow of information. They ensure that data is handled efficiently and securely, benefiting the organization as it navigates the digital age.
What Is an Information Manager?
An information manager is a strategic professional responsible for an organization’s information and data. They develop and implement systems for collecting, storing, securing, and providing access to company information, ensuring all processes meet established governance policies.
This role is distinct from similar positions. An IT manager, for example, focuses on the technological infrastructure—the hardware and software that support business operations. A data analyst is concerned with interpreting data to extract meaningful insights. The information manager’s scope is broader, encompassing the policies and strategies that govern all company information, not just the technology or the insights derived from it.
Their primary goal is to ensure the smooth and secure flow of information within a company. They work to make information accessible to those who need it while protecting it from unauthorized access. This balance is valuable in a data-driven environment, helping organizations operate more efficiently.
What Does an Information Manager Do?
The responsibilities of an information manager are diverse and touch on many aspects of a business’s operations. They are responsible for the systems and procedures that govern an organization’s information, ensuring that data is both useful and secure.
A primary duty is the development of information management strategies and policies. This involves creating a framework that dictates how information is collected, stored, and used throughout the organization. This framework must also ensure compliance with relevant regulations, such as the General Data Protection Regulation (GDPR) or the Health Insurance Portability and Accountability Act (HIPAA). Regular audits of these systems are conducted to maintain data integrity and accuracy.
Information managers also oversee the classification and organization of both digital and physical records. This ensures that information can be easily retrieved by authorized personnel. They manage the entire lifecycle of information, which includes its creation, distribution, and eventual archival or deletion. Part of this involves selecting and implementing the right software and tools to manage these processes effectively.
Another aspect of the role is training staff on information management best practices. They educate employees on company policies and the proper use of information systems to foster a culture of accountability. By leading projects and personnel, they ensure that the organization’s standards and goals are met. This includes negotiating with vendors to acquire the necessary tools and services while staying within budget.
Key Skills for Information Managers
Technical Skills
A strong foundation in technical skills is fundamental for an information manager. This includes proficiency in database management and a solid understanding of information systems. They need to be familiar with records management software and enterprise resource planning tools. A deep understanding of data security principles is also necessary to protect information from breaches. Familiarity with programming and scripting can be beneficial for effective communication with IT specialists.
Soft Skills
Beyond technical expertise, certain soft skills are equally important. Analytical thinking and problem-solving abilities are used to decipher complex data and improve processes. Strong communication skills are needed to explain technical concepts to non-technical colleagues and to train staff. Attention to detail ensures that data is accurate and procedures are followed correctly. Leadership and project management skills are valuable, as they often lead teams and oversee new systems.
How to Become an Information Manager
The path to becoming an information manager begins with a bachelor’s degree in fields like information science, library science, business administration, or information technology. These programs provide a foundation in data management, network security, and business operations. For those looking to advance, a master’s degree in information systems or a related area is often beneficial and may be required for senior-level positions.
In addition to formal education, practical experience is highly valued. Many information managers start in entry-level IT or administrative roles to gain hands-on experience with information systems. This experience helps them develop the skills needed to move into a management position. The time it takes to become an information manager can range from six to ten years, including education and work experience.
Professional certifications can also enhance a candidate’s qualifications. The Certified Information Professional (CIP) designation is one credential that demonstrates expertise in the field. For those specializing in healthcare, the Registered Health Information Administrator (RHIA) certification is a common standard. These certifications can help professionals stand out and may be required for certain specialized roles.
Information Manager Career Outlook and Salary
The demand for skilled information managers is strong across various sectors, including healthcare, finance, government, and legal industries. As organizations continue to rely on data, the need for professionals who can manage this information securely is expected to grow. The U.S. Bureau of Labor Statistics projects that employment for computer and information systems managers will grow 17 percent from 2023 to 2033, much faster than the average for all occupations.
This positive job outlook is accompanied by competitive salaries. In May 2024, the median annual wage for computer and information systems managers was $171,200. Salaries can vary based on factors such as education, experience, and industry. Those with a master’s degree or specialized certifications may command higher salaries, and there are opportunities to advance into senior leadership roles.