20 Whova Interview Questions and Answers

Whova is an event management software company that provides mobile apps and web-based solutions to help organizations manage and monitor their events.

If you’re interviewing for a job at Whova, you can expect to be asked questions about your experience with event management software, as well as your thoughts on the role of technology in event management. You may also be asked behavioral interview questions about how you handle difficult situations and projects.

To help you prepare, we’ve compiled a list of sample Whova interview questions and answers.

Whova Interview Process

The interview process at Whova can be long and difficult, with some candidates reporting being asked personal questions in a rude manner. The company also uses assessments as part of the hiring process, which can be time-consuming. Overall, the experience has been mixed, with some candidates finding the process to be unprofessional and others enjoying their interviews.

1. Why do you want to work at Whova?

This question is a great way for employers to learn more about your interest in their company. They want to know that you have done some research on the organization and are excited about what they do. When preparing for this question, make sure you read through the job description and familiarize yourself with the company’s values and goals.

Example: “I am passionate about working at Whova because I believe in the mission of connecting people through technology. Your company has created an innovative platform that allows users to connect with others who share similar interests. I think it’s important to use technology to bring people together rather than keep them apart. I also love how much your company values its employees. You offer many opportunities for growth and development, which makes me feel like I would be able to advance my career here.”

2. What is your experience with software development?

This question is a great way to gauge your experience with the software development process. It also allows you to show how much you know about the company’s product and its competitors.

Example: “I have been working in software development for five years now, but I’ve always had an interest in coding since I was young. My first job out of college was as a junior developer at a small startup where we developed mobile apps. After that, I moved on to a larger company where I worked on web applications. There, I learned more about the entire software development process and gained valuable skills that I use today.”

3. Describe a time when you had to deal with an unhappy customer, how did you handle the situation?

Whova is a customer service platform, so it’s important that you have experience dealing with unhappy customers. This question allows the interviewer to see how you handle conflict and whether or not you can use your problem-solving skills to find solutions for clients.

Example: “In my previous role as a customer service representative, I had an upset client who was having trouble logging into their account. After troubleshooting the issue, I realized there was a glitch in our system. I apologized to the client and offered them a discount on their next purchase. The client appreciated my honesty and understanding of the situation.”

4. How would you describe your sales style?

Whova is a sales-oriented company, so it’s important to show that you have the right skills and personality for this role. Describe your approach to selling in detail, including how you interact with customers and what strategies you use to close deals.

Example: “I am an outgoing person who enjoys interacting with people. I find that my best sales results come from building relationships with clients rather than just making cold calls. I always try to get to know my customers on a personal level before trying to sell them anything. This helps me understand their needs better and gives me more confidence when presenting my products or services.”

5. Provide us with an example of a time where you were able to sell a product or service that was not well received by customers.

Whova is a company that focuses on customer satisfaction, so it’s important to show the interviewer you can handle difficult situations. In your answer, explain how you handled the situation and what steps you took to ensure customers were happy with their purchase or service.

Example: “I once worked for a small business where we sold handmade jewelry online. We had a lot of repeat customers who would buy our products because they loved them. One day, I received an email from a customer asking if we could make a custom piece for them. They wanted a specific design in a certain color scheme. I told them we couldn’t do that but offered to create something similar. The customer was unhappy with my response and left us a negative review.

I talked to my manager about the issue and she suggested offering the customer a discount on another product. She also asked me to send her a photo of the new product so the customer could see the quality. After doing this, the customer was much happier and gave us a better review.”

6. Tell me about a time when you had to make a difficult decision regarding a sale.

This question can help the interviewer understand how you make decisions and what your thought process is. It also helps them see if you have any experience with making sales, which is a key part of this role. When answering this question, try to think of an example that shows your ability to make good decisions while still being successful in your job.

Example: “In my previous position as a customer service representative, I had a client who was upset about their purchase. They were looking for a specific product but found it on our website at a higher price than they expected. After talking with them, I realized that they didn’t know we offered free shipping on orders over $50. Once I explained that to them, they understood why the price was different from what they expected.”

7. Do you have any experience working with event planning software?

Whova is an event planning software, so the interviewer may ask you this question to see if you have any experience with similar programs. If you do, share your previous experience and how it helped you in your role. If you don’t have any experience working with event planning software, you can talk about your general knowledge of these types of systems and what you think they entail.

Example: “I’ve worked with a few different event planning software platforms before, including Eventbrite and Evite. I’m familiar with the basic functions of these programs, such as creating invitations, managing RSVPs and tracking guest lists. However, I find that Whova’s system is much more streamlined than other event planning software I’ve used.”

8. If hired, what would be your approach to reaching out to potential clients?

Whova is a sales platform, so the interviewer will want to know how you would approach potential clients and what your strategy for selling their product or service would be. Your answer should include specific steps you would take to reach out to new customers and convince them to use Whova’s services.

Example: “I would start by reaching out to businesses that are similar in size to my client. I would then send them an email with links to our website and social media accounts. If they have any questions about our company, I would make sure to respond quickly and thoroughly. I would also follow up with them after a few days to see if they had any additional questions.”

9. What are some of your favorite sales and marketing tools?

Whova is a sales and marketing platform, so it’s important that you’re familiar with the tools they use. Your answer should include some of your favorite tools and why you like them. You can also mention any other tools you’ve used in the past to help show your experience.

Example: “I have found that HubSpot has been one of my favorite tools for lead generation. It allows me to create landing pages, blog posts and social media content all from one place. I also really enjoy using LeadPages because it makes creating landing pages simple. I find that these two tools work well together when I’m trying to generate leads online.”

10. Can you tell us about a time when you had to solve a problem that was not straightforward. How did you approach the problem?

This question is a great way to assess your problem-solving skills. When answering this question, it can be helpful to describe the steps you took to solve the issue and how you were able to come up with an effective solution.

Example: “At my last job, I was working on a project that required me to create a new website for a client. The client had very specific ideas about what they wanted their site to look like, but when I started building the site, I realized that some of the features they wanted weren’t possible using our company’s software. I spoke with the client about the situation and explained that we would need to use another platform to build their website. They agreed, and I used a different program to complete the project.”

11. What types of events do you think we should focus on in the future?

Whova is a company that focuses on events, so it’s important to show you understand the company’s values and goals. When answering this question, make sure to highlight your knowledge of the company and how you can help them achieve their goals.

Example: “I think Whova should focus on creating more live streaming opportunities for its users. I’ve seen many people use the app to stream concerts or sporting events, but there are not as many options as other apps have. If we could create more live-streaming options, I think it would be beneficial for both the user and the company.”

12. What type of environment do you prefer to work in?

Whova is a virtual company, so you may not have the opportunity to meet your coworkers in person. The interviewer wants to know if you’re comfortable working virtually and how you’ll make that experience positive for yourself and others. Your answer should show that you are self-motivated and can work independently.

Example: “I prefer an environment where I can be productive without distractions. I find it helpful to listen to music or podcasts while I’m working because they help me focus on my tasks. I also like to have some background noise when I’m working, such as a fan or air purifier, because it helps me stay focused.”

13. Do you enjoy working independently or as part of a team?

Whova is a collaborative workplace, so the interviewer wants to know if you’re comfortable working with others. Your answer should show that you enjoy collaborating and are willing to work in a team environment.

Example: “I love working as part of a team because it allows me to learn from my colleagues’ experiences. I find that when we all contribute our ideas, we can come up with better solutions than if we worked alone. However, I also like working independently because it gives me time to reflect on what I’m doing and how I can improve. I think both approaches complement each other, which is why I prefer to work in an environment where collaboration is encouraged.”

14. Tell me about a time when you were working on a team project and there was conflict, how did you handle it?

Whova is a collaborative platform, so it’s important that you can work well with others. This question helps the interviewer determine how you handle conflict and whether you’re able to resolve issues in a timely manner.

Example: “In my last position as an account manager for a marketing agency, I was working on a project with a team of five other people. We were all responsible for different aspects of the campaign, but we had to collaborate to ensure everything went smoothly. One day, one of my teammates sent me an email asking if they could change their deadline by two weeks. I responded saying that would be fine, however, I needed to know what everyone else’s deadlines were so we could adjust accordingly. They said they’d get back to me later that week.”

15. What is your take on the current state of the event management industry?

This question is a great way for the interviewer to get an idea of your knowledge and experience in the industry. Your answer should include what you like about the industry, as well as any challenges you see it facing.

Example: “I think the event management industry is growing at a rapid pace. There are more companies than ever before that need event managers to help them plan their events. However, I also think there’s a shortage of qualified professionals who can meet this demand. This means event planners have to work long hours to ensure they’re able to complete all of their client’s requests.”

16. What are your thoughts on the current state of the technology industry?

This question is a great way to gauge your knowledge of the industry and how you feel about it. The interviewer may want to know if you are aware of current trends, what you think of them and whether they align with their company’s goals.

Example: “I am very excited about the advancements in technology that we’re seeing right now. I believe voice search will be the next big thing for consumers, as it makes searching so much easier. It also opens up new opportunities for businesses who can use voice search to improve customer service and provide more information to customers. I’m also interested in blockchain technology, which has the potential to change many industries.”

17. Are you comfortable dealing with potentially sensitive information?

Whova is a social media platform, so you may be exposed to sensitive information. Employers ask this question to make sure you can handle confidential data and keep it secure. In your answer, explain that you understand the importance of keeping private information safe. Share an example of how you would protect someone’s privacy while working for them.

Example: “I am very aware of the importance of protecting people’s personal information. I have worked in customer service before, where I had access to many different types of sensitive information. I always made sure to keep all of my interactions with customers professional. However, if they ever needed help or advice, I was happy to assist them. I also never shared any of their information with anyone else unless they gave me permission.”

18. Do you have experience working with agile methodology?

Agile methodology is a software development process that focuses on creating and implementing solutions quickly. It’s important for the interviewer to know if you have experience with this method because it shows your ability to work in a fast-paced environment. Use examples from past projects where you used agile methodology to explain how it helped you complete tasks more efficiently.

Example: “I’ve worked with agile methodology before, but I prefer scrum methodology over it. Scrum allows me to focus on specific aspects of a project while still working as a team. In my last role, we were tasked with developing an app that would help users find nearby restaurants based on their preferences. Using scrum allowed us to break down our tasks into smaller pieces so we could meet deadlines.”

19. Have you ever worked remotely before?

Working remotely is a common practice in the tech industry. Employers ask this question to make sure you’re comfortable with working from home and that you have experience doing so. If you haven’t worked remotely before, explain why you think you’d be good at it.

Example: “I’ve never worked remotely before, but I’m excited for the opportunity. I am very independent and organized, which makes me feel confident about my ability to work from home. I also love technology, so I know I’ll enjoy being able to use my computer all day.”

20. What kind of programs do you have experience with?

Whova is a platform that allows users to create their own social media channels. As such, it’s important for the company to know if you have experience with similar platforms and how well you can use them. If you don’t have any experience with Whova specifically, you should at least have some background in creating content for social media.

Example: “I’ve worked with several different types of programs throughout my career. I started out as an intern on a team that created websites for small businesses. We used WordPress to build all of our sites, so I’m very familiar with that program. I also worked on a team that made videos for YouTube, so I learned about the editing software Final Cut Pro. Finally, I worked on a team that developed mobile apps, so I understand the basics of Swift.”