20 Zest AI Interview Questions and Answers

Zest AI is a leading provider of artificial intelligence software for financial institutions. The company’s flagship product, ZestFinance, is used by some of the largest banks in the world to automate the credit underwriting process.

If you’re interviewing for a job at Zest AI, you can expect to be asked a variety of questions about your qualifications, work history, and availability. In this guide, we’ve assembled a list of Zest AI interview questions and answers to help you prepare for your interview.

Zest AI Interview Process

The interview process at Zest AI is long, difficult, and overall not a great experience. The company does not seem to be very organized, and the interviewers are not very professional. Additionally, the interview process is very time-consuming, and candidates are expected to prepare a presentation ahead of time.

1. What is your experience with Python?

Python is a popular programming language that many developers use to create artificial intelligence. Your answer should show the interviewer your experience with Python and how you used it in previous roles. If you have no experience with Python, consider discussing another programming language instead.

Example: “I’ve been using Python for over five years now. I started learning Python when I was taking an online course on AI development. The course required me to learn Python, so I did some research and found several free resources to help me get started. After completing the course, I decided to pursue a career as an AI developer. I enrolled in a coding boot camp where we learned Python extensively.”

2. Do you have any experience working in a team environment?

This question can help the interviewer determine how you will fit into their team. If you have experience working in a team, share what your role was and what you enjoyed about it. If you don’t have experience working in a team, you can talk about any experiences you’ve had collaborating with others to complete projects or tasks.

Example: “In my previous position as an AI developer, I worked on a small team of three developers. We each took turns leading the project based on our strengths. For example, one week I would lead the team by creating the design for the program while another developer wrote the code and the third person tested it. This helped us all learn different aspects of the development process.”

3. Tell me about the most challenging project you have worked on and how you overcame the challenge.

This question is a great way to see how you handle challenges and overcome them. It also shows the interviewer that you are willing to take on difficult projects and learn from your mistakes. When answering this question, be sure to highlight what you learned from the challenge and how it helped you grow as a professional.

Example: “The most challenging project I have worked on was when my team had to create an AI system for a large company. We were given very little time to complete the project, so we all stayed late into the night working on it. Unfortunately, our work wasn’t up to par with the client’s standards, which led to us having to redo the entire project. However, after learning from our mistake, we were able to create a better product in less time.”

4. If hired, what would be your approach to designing software for an assembly line?

This question is a great way to test your knowledge of how to apply AI technology in the workplace. Your answer should include an example of how you would use Zest AI to improve efficiency and productivity for assembly line workers.

Example: “I have experience working with assembly lines, so I know that they can be quite complex. In my last role as a software engineer, I worked on a project where we used Zest AI to create a system that monitored the production line at a factory. The system was able to identify when there were issues with the assembly process and alert employees to fix it before it became a problem.”

5. How do you think electric vehicles will impact the automotive market in the next 5-10 years?

This question is a great way to test your knowledge of the automotive industry and how it’s changing. It also gives you an opportunity to show that you’re passionate about this topic. When answering, make sure to include specific details about what you think will happen in the future.

Example: “I believe electric vehicles are going to be a major part of the automotive market for years to come. As more people become aware of the benefits of driving electric, I expect there will be even more demand for these types of cars. In fact, I think we’ll see many cities banning gas-powered vehicles within the next decade. This would allow us to create better roads and reduce pollution.”

6. What are some of your favorite Whole Foods Market products?

This question is a way for the interviewer to get to know you better and see if your personality matches with their company culture. It’s important to be yourself in an interview, so answer honestly about what products you like from Whole Foods Market.

Example: “I love the 365 Everyday Value brand of food items because they’re affordable but still taste great. I also really enjoy the pre-made salads that are available at most locations. They’re perfect when I’m on the go and need something healthy to eat.”

7. How would you describe your customer service style?

This question can help the interviewer understand how you would interact with customers and clients. Your answer should include examples of your customer service style, including how you communicate with others and solve problems.

Example: “I believe that every interaction with a client or customer is an opportunity to build trust and loyalty. I always strive to be friendly and helpful when answering questions or resolving issues. When working with Zest AI’s clients, I will make sure to listen carefully to their concerns and provide clear answers and solutions. If needed, I will refer them to my manager for further assistance.”

8. What is your experience with handling money and operating a cash register?

This question is a good way to assess your experience with handling money and operating cash registers. It can also help the interviewer determine if you have any previous experience that would be helpful in this role. If you don’t have any prior experience, it’s important to explain what you learned from your past job and how it could apply to this one.

Example: “I’ve worked as a server at several restaurants throughout my career. I’m used to handling large amounts of cash and making sure all transactions are accurate. In fact, I was recently promoted to head server because of my ability to handle multiple tables at once and keep track of everything.”

9. Provide an example of a time when you went above and beyond for a customer.

This question is a great way to show your interviewer that you are willing to go the extra mile for customers. It also shows them how you can use your problem-solving skills and creativity to find solutions to customer issues.

Example: “I once had a customer who was having trouble with their website. They were using Zest AI, but they weren’t sure how to make changes to it. I offered to help them by creating a new website for free so they could learn how to change things on their own. After helping them create a new website, they learned how to edit their old one and made all of the necessary changes.”

10. If a customer was unhappy with their purchase, how would you handle the situation?

This question can help the interviewer understand how you handle customer service issues. Use your answer to highlight your problem-solving skills and ability to resolve conflicts.

Example: “If a customer was unhappy with their purchase, I would first apologize for any inconvenience they experienced. Then, I would ask them what they were looking for in a product or service. This helps me better understand what they’re hoping to achieve and allows me to recommend products that may be more suitable for their needs. If the customer is still unsatisfied, I would offer to refund their money or replace the item.”

11. What would you do if you noticed that a fellow team member was not following company policy?

This question can help the interviewer determine how you would handle a conflict with a coworker. It also helps them understand your ability to work as part of a team and resolve issues in the workplace. In your answer, try to show that you value teamwork and collaboration.

Example: “If I noticed my coworker was not following company policy, I would first approach them privately to discuss the issue. If they were aware of the problem but unable to fix it, I would offer to help them find solutions or resources to assist them. If they did not want my help, I would report the situation to my manager so they could address the issue.”

12. How well do you work under pressure?

Employers ask this question to see if you can handle the pressure of working in a fast-paced environment. They want to know that you are able to work quickly and efficiently while still maintaining quality results. In your answer, explain how you stay calm under pressure and provide an example of a time when you had to do so.

Example: “I am very comfortable working under pressure because I thrive on it. When there is a tight deadline or other challenging factors, I use them as motivation to get my work done faster. At my last job, we were tasked with creating a new algorithm for our client within two weeks. We all worked hard to meet the deadline, and I was one of the first employees to complete my part of the project. My work helped us finish the project early.”

13. Do you have any experience working in a fast-paced environment?

This question can help the interviewer determine if you are a good fit for Zest AI’s culture. If you have experience working in a fast-paced environment, share an example of how you handled it and what your responsibilities were. If you don’t have any experience working in a fast-paced environment, you can talk about how you would handle it.

Example: “I worked as a software engineer at a startup where we had to work quickly to meet deadlines. I was responsible for creating new features on our website while also fixing bugs that arose. This helped me develop my problem-solving skills and learn how to prioritize tasks.”

14. When was the last time you had to deal with a difficult customer or situation?

This question can help the interviewer get a better idea of how you handle conflict and stress. Use examples from your previous job to highlight your problem-solving skills, communication skills and ability to work under pressure.

Example: “In my last position as an AI developer, I had a customer who was upset because they didn’t receive their product on time. The company’s website stated that it would take two days for delivery, but it took five days instead. I apologized to the customer and told them we’d give them a discount on their next purchase. They were happy with this solution and gave us another chance.”

15. Describe your experience with preparing and handling food.

Preparing and handling food is an important part of working in a kitchen. Employers ask this question to make sure you have the skills needed for the job. Use your answer to explain that you know how to use common kitchen tools like knives, mixers and blenders. Share what kind of experience you have with cooking different types of foods.

Example: “I’ve worked as a line cook at several restaurants over the past few years. I’m comfortable using most kitchen tools, including knives, mixers and blenders. I also have some experience preparing various types of food, such as seafood, Mexican and Italian.”

16. Which shift are you available to work?

Employers may ask this question to make sure you’re available during their work hours. They might also want to know if your availability matches the company’s typical schedule. When answering this question, be honest about your availability and consider how it fits with Zest AI’s typical working hours. If there is a large difference in your availability or the company’s typical hours, explain why that is the case.

Example: “I am typically available from 8 a.m. to 5 p.m., Monday through Friday. I have always worked these hours, so I haven’t had to adjust my schedule for any reason. However, I would be willing to do so if necessary.”

17. What do you think are the most important qualities for a successful team member?

This question can help the interviewer determine your teamwork skills and how you view collaboration. When answering this question, it can be helpful to mention a specific quality that you have and how it helps you work with others.

Example: “I think one of the most important qualities for a successful team member is being able to communicate effectively. I am always open to hearing other people’s ideas and opinions, and I make sure to listen carefully when someone else is speaking so I can understand their thoughts completely. This has helped me build strong relationships with my coworkers in the past.”

18. Are you passionate about healthy and organic foods?

This question is a way for the interviewer to assess your passion and commitment to the company’s mission. If you’re passionate about healthy foods, it shows that you’ll be more likely to succeed in this role.

Example: “I am very passionate about organic food because I believe that we should all have access to fresh produce. In my last position as a farmer, I grew over 100 different types of fruits and vegetables. My favorite was growing tomatoes because they were so delicious and colorful.”

19. What are some of your favorite Whole Foods Market products?

This question is a way for the interviewer to get to know you better and see if your personality matches with their company culture. It’s important to be yourself in an interview, so answer honestly about what products you like from Whole Foods Market.

Example: “I love the 365 Everyday Value brand of food items because they’re affordable but still taste great. I also really enjoy the pre-made salads that are available at most locations. They’re healthy and easy to take on the go. I’ve been known to buy one every day before work.”

20. How would you describe your customer service style?

This question can help the interviewer understand how you would interact with customers and clients. Your answer should include examples of your customer service style, including how you communicate with others and solve problems.

Example: “I believe that every interaction with a client or customer is an opportunity to build trust and loyalty. I always strive to be friendly and helpful when answering questions or resolving issues. When working with Zest AI’s clients, I will make sure to listen carefully to their concerns and provide clear answers and solutions. If needed, I will refer them to my manager for further assistance.”