20 Zillow Interview Questions and Answers

When you’re interviewing for a job at Zillow, you can expect to be asked questions about your experience in the real estate industry, your knowledge of the Zillow platform, and your ability to provide excellent customer service. To help you prepare, we’ve compiled a list of sample interview questions and answers that you can use to practice for your upcoming interview.

Zillow Interview Process

The interview process at Zillow can vary in length depending on the position you are applying for, but generally speaking, it is a fairly lengthy process. There are usually multiple rounds of interviews, including both phone and in-person interviews. The difficulty of the interviews also varies depending on the position, but they are generally pretty challenging. Overall, the interview process at Zillow is pretty intense, but it is also a great way to get your foot in the door at a great company.

1. Do you have experience in the real estate industry?

This question is a great way to show the interviewer that you have experience in real estate and can apply your skills from previous jobs. If you don’t have any experience, consider talking about how you’ve worked with real estate agents or other professionals who work in this industry.

Example: “I actually started my career as a real estate agent. I was able to help clients find homes for their families and even helped them sell their current home. This experience taught me a lot about the real estate process and gave me valuable insight into what buyers and sellers want.”

2. What is your greatest strength and weakness?

This question is a common one in interviews, and it’s important to be prepared with an answer that shows your strengths while also being honest about any weaknesses you may have. When answering this question, consider the skills Zillow looks for in its employees and choose two or three that are relevant to your background.

Example: “My greatest strength is my attention to detail. I am very thorough when completing projects and always make sure everything is correct before submitting work. My weakness is that sometimes I can get overwhelmed by large projects. In college, I learned strategies for managing multiple assignments at once, which has helped me improve in this area.”

3. How would you handle a situation where two or more of your co-workers were arguing about how to approach a task?

This question can help the interviewer assess your ability to resolve conflicts and encourage teamwork. Your answer should show that you are able to work with others, communicate effectively and solve problems.

Example: “I would first make sure everyone is calm and listen to both sides of the argument. Then I would ask each person what they think the best solution is and discuss how we could implement it. If there’s still disagreement, I would suggest a compromise or vote on which approach to take.”

4. If hired, what do you hope to accomplish with Zillow?

This question is a great way to show your enthusiasm for the position and how you plan to contribute to the company. When answering this question, it can be helpful to think about what attracted you to Zillow in the first place. Consider mentioning any specific goals or objectives that align with those of the company.

Example: “I am passionate about real estate and home ownership, so I was excited to learn more about Zillow when I saw an ad for this position. I hope to use my skills as a web developer to help make buying and selling homes easier by creating innovative tools and features on Zillow’s website.”

5. Tell me about an accomplishment you are most proud of.

This question is a great way to learn more about the candidate’s personality and values. It also helps you understand what they value in their own work. When answering this question, it can be helpful to think of an accomplishment that relates to your career goals or the job you’re interviewing for.

Example: “I am most proud of my ability to stay organized. I have always been someone who likes to keep track of things, but when I started working as a real estate agent, I realized how important organization was to the success of my business. I developed a system for myself where I would write down all of my appointments on a calendar every day. This helped me manage my time better and made sure I didn’t forget any appointments.”

6. Describe your sales strategy.

Zillow is a sales-oriented company, so it’s important to show the interviewer that you have experience with selling. Use your answer to describe how you’ve sold in the past and what strategies you used to achieve success.

Example: “In my previous role as a real estate agent, I had to sell homes quickly because of competition from other agents. My strategy was to make sure I knew everything about the home before showing it to potential buyers. This helped me highlight all of the positive aspects of the property while also answering any questions they might have. It also helped me close deals faster.”

7. What tools do you use to help manage your time?

Zillow is a fast-paced environment, and the interviewer may want to know how you plan your day. This question can also help them understand what type of computer skills you have. If you are not familiar with Zillow’s tools, it’s okay to say so and explain which ones you use instead.

Example: “I use Google Calendar for my daily schedule and Todoist for managing my tasks. I find that these two tools work well together because they both sync with each other. I like using Todoist because it allows me to create projects and sub-projects within my tasks. It helps me stay organized and focused on the most important things.”

8. What is your experience working with clients?

This question is an opportunity to show your interpersonal skills and ability to work with clients. When answering this question, it can be helpful to mention a specific client you worked with in the past and how you helped them achieve their goals.

Example: “In my previous role as a real estate agent, I had many different types of clients. Some were first-time homebuyers looking for a starter home while others were experienced homeowners looking to sell their homes. My favorite part about working with clients was getting to know them on a personal level and helping them find the right home that met their needs.”

9. Have you worked on software development projects before?

This question is a great way to show your knowledge of the software development process and how you can apply it to Zillow. If you have experience working on projects, describe what you did in detail. If you don’t have experience, explain why you’re interested in learning more about software development.

Example: “I’ve worked on several software development projects throughout my career. I started out as an intern at a tech company where I learned how to code websites using HTML and CSS. Later, I was hired by a real estate agency where I helped develop their website using PHP and MySQL. I’m excited to learn more about the different types of coding languages that are used for Zillow.”

10. How do you collaborate with other developers when working on a project?

Zillow is a company that relies on teamwork to create innovative products. Your answer should show the interviewer how you work with others and your ability to collaborate.

Example: “I believe in working together as a team to achieve goals, so I always make sure to communicate with my colleagues about what I’m doing and ask for their input when needed. This helps me understand other developers’ processes and learn from them. It also allows us to share our knowledge and experience with each other.”

11. Give us an example of your creative problem solving abilities.

Zillow is a company that values innovation and creativity. As such, they want to know how you approach problems in your work. This question can help them understand what kind of solutions you might bring to their organization.

Example: “At my previous job, I was tasked with creating an online real estate database for the entire state. However, there were some counties where we didn’t have any listings. In this case, I created a system where users could enter their address and find out which county it was in. Then, I would add all the listings from that county to our database.”

12. What excites you about the prospect of joining Zillow?

This question is an opportunity to show your enthusiasm for the position and company. When answering, it can be helpful to mention a specific aspect of Zillow that you find interesting or exciting.

Example: “I am excited about joining Zillow because I have always been interested in real estate. In my last job as a mortgage broker, I saw how many people use Zillow to search for homes and learn more about mortgages. It’s clear that Zillow has become a household name when it comes to real estate information, so I’m eager to join this team.”

13. How did you keep track of your progress during previous jobs?

This question can help the interviewer understand how you use technology to complete tasks and manage your time. Use examples of how you used a calendar, planner or other organizational tools to keep track of deadlines and important information.

Example: “I have always been someone who prefers using technology over paper for organization purposes. In my previous job as a real estate agent, I used an online scheduling tool that integrated with my phone’s calendar app so I could see all of my appointments in one place. This helped me stay on top of client meetings and appointments while also allowing me to be flexible if something came up.”

14. Can you describe your process for prioritizing tasks?

Zillow is a fast-paced environment where you’ll be expected to complete multiple tasks in a day. Employers ask this question to make sure you can manage your time well and prioritize the most important tasks. In your answer, explain how you plan out your days and decide which tasks are more urgent than others.

Example: “I use my calendar to schedule out my week. I start by looking at my goals for the week and then create a daily task list based on those goals. Then, I look at my current projects and determine what needs to be done first. If there’s something that needs immediate attention, I move it up to the top of my list.”

15. Can you provide examples of situations where you had to deal with difficult customers?

This question is a great way to determine how you handle conflict and whether or not you have experience dealing with difficult customers. When answering this question, it can be helpful to provide an example of a time when you had to deal with a customer who was upset about something and how you handled the situation.

Example: “In my previous position as a real estate agent, I encountered many different types of clients. One type of client that I often worked with were first-time homebuyers who were nervous about making such a large purchase. In these situations, I would try to make them feel more comfortable by explaining everything they needed to know about buying a home in simple terms. This helped put their minds at ease and allowed me to help them find the right home.”

16. How familiar are you with operating systems like Windows, Mac OS X and Linux?

Zillow uses a variety of operating systems, so the interviewer may ask you this question to see if you have experience using them. If you don’t have experience with these specific operating systems, consider mentioning other types of operating systems that you do know how to use.

Example: “I’ve used Windows and Mac OS X in my previous positions, but I’m not as familiar with Linux. However, I am willing to learn new operating systems quickly.”

17. How would you go about improving our client engagement experience?

This question is a great way to show your knowledge of Zillow and how you can improve the company’s customer service. When answering this question, it can be helpful to mention specific ways you would improve the user experience on the website or mobile app.

Example: “I think one of the best ways to improve our client engagement experience is by improving the quality of our search results. I have noticed that when searching for homes in my area, there are many listings that aren’t accurate. For example, some of the homes listed don’t even exist. If we could improve the accuracy of our search results, I think it would help clients find what they’re looking for more efficiently.”

18. We want our employees to be able to work well together as part of a team, can you give us examples of when you have worked successfully in a team environment?

This question is an opportunity to show the interviewer that you are a team player and can work well with others. When answering this question, it can be helpful to mention specific examples of how your teamwork helped achieve success in previous roles.

Example: “In my last position as a real estate agent, I worked on a team with other agents who were also helping clients find homes. We all had different strengths and weaknesses, but we learned from each other and supported one another when needed. This allowed us to provide excellent service to our clients while still maintaining our individual sales records.”

19. How will you inspire others at Zillow to deliver their best work every day?

Zillow is a company that values teamwork and collaboration. Your answer to this question should show the interviewer how you can contribute positively to your team’s culture.

Example: “I believe that inspiration comes from within, so I would encourage my colleagues to find their own sources of motivation. For example, if someone tells me they want to be promoted to a new position, I will do everything in my power to help them achieve that goal by providing constructive feedback on their work and offering advice on how to improve it.”

20. What is your experience working with data analysis tools like Tableau and Google Analytics?

Zillow uses data analysis tools to help its users find information about homes and real estate. Your answer should show that you have experience with these types of tools, but also highlight your ability to use them effectively.

Example: “I’ve used both Tableau and Google Analytics in my previous role as a marketing analyst for a home improvement company. I was responsible for analyzing the performance of our digital marketing campaigns and comparing it to our overall sales numbers. This helped me determine which social media platforms were most effective at driving traffic to our website.”