25 Airline Captain Interview Questions and Answers
Learn what skills and qualities interviewers are looking for from an airline captain, what questions you can expect, and how you should go about answering them.
Learn what skills and qualities interviewers are looking for from an airline captain, what questions you can expect, and how you should go about answering them.
Airline captains are the highest-ranking members of a flight crew and are responsible for the safety of the passengers and crew. They are also responsible for the aircraft and its cargo.
Becoming an airline captain is a long and difficult process that requires years of experience, training, and dedication. The first step is to become a commercial pilot. After you have logged the required number of flight hours, you will need to take an airline transport pilot (ATP) test. Once you have passed the ATP test, you will be eligible to apply for a position as an airline captain.
The interview process for an airline captain position is very competitive. You will need to demonstrate your knowledge of the job and your ability to perform the duties of an airline captain. To help you prepare, we have compiled a list of the most common airline captain interview questions and answers.
Airline captains often give speeches to passengers and airline staff. Employers ask this question to make sure you are comfortable speaking in front of a group. In your answer, explain that you have experience giving public speeches. Explain how you feel about public speaking and what strategies you use to overcome any nerves you may have.
Example: “I am very comfortable giving public speeches. Throughout my career as an air traffic controller, I gave many presentations to colleagues. I find it helpful to write out my speech ahead of time so I can practice it several times. This helps me remember the important points I want to cover. I also like to think of myself as just talking with a friend rather than trying to impress anyone.”
This question can help interviewers understand what you value as a captain and how your skills align with the job. When answering this question, it can be helpful to list several skills that are important for an airline captain and explain why they’re important.
Example: “I think communication skills and problem-solving skills are two of the most important skills for an airline captain. As a captain, I need to communicate clearly with my crew members and passengers so everyone understands safety procedures and other information. In addition, I need to solve problems quickly when they arise so I can make sure everyone is safe. For example, if there’s a mechanical issue on board, I need to assess the situation and decide how best to handle it.”
Airline captains are responsible for the safety of their crew and passengers. They must make important decisions quickly, sometimes under pressure. Employers ask this question to learn more about your stress management skills. Use your answer to explain how you stay calm in stressful situations. Share a specific example from your past experience if possible.
Example: “I find that it’s helpful to take deep breaths when I’m feeling stressed. This helps me slow down so I can think clearly. When I was working as an air traffic controller, there were times when I had to make difficult decisions. For instance, one time I had to decide whether or not to allow a plane to land during a thunderstorm. I took several deep breaths before making my decision. In the end, I decided to let them land because they were low on fuel.”
Captains often have to manage a team of flight attendants, pilots and other crew members. Employers ask this question to learn more about your leadership skills and how you’ve managed teams in the past. Use your answer to explain two or three examples of when you led a group of people. Explain what made you successful as a leader and highlight any specific skills that helped you succeed.
Example: “In my last position, I was responsible for managing a team of five employees. We had weekly meetings where we discussed our goals for the week and shared updates on projects. This allowed us to stay informed about each other’s work and provided an opportunity to ask questions and receive feedback from one another. It also gave us all an opportunity to celebrate our successes together.”
When an interviewer asks you to provide an example of a time when you made a difficult decision, they are trying to learn more about how you make decisions and what your thought process is. This can help them understand if you have the skills necessary for this role. When preparing for this question, think of a situation where you had to make a tough choice that impacted others.
Example: “When I was working as a pilot for a small airline, we were short on pilots one day because several of our pilots called out sick at the same time. We needed someone to fly a flight from New York City to Miami, but no other pilots were available. I volunteered to take the flight since it was my turn in the rotation. I knew that flying such a long distance would be challenging, so I decided to call in another pilot to assist me.”
This question is a way for the interviewer to assess your ability to handle stressful situations. Your answer should show that you can make quick decisions and act in the best interest of passengers.
Example: “If I saw something suspicious, I would first try to determine if it was actually dangerous or not. If I thought there was an immediate threat, I would alert my crew immediately so we could take action together. If I didn’t think there was an immediate danger, I would report it to the airline’s security team after the flight so they could investigate.”
This question can help interviewers understand how you handle responsibility and make decisions. Use your answer to highlight your problem-solving skills, ability to communicate clearly and commitment to safety.
Example: “If I noticed a maintenance issue on my plane, I would first report it to the airline’s maintenance team so they could fix it before our next flight. If we were in the middle of a trip, I would return the plane to its home base so mechanics could address the issue. In both situations, I would ensure all passengers got off safely and that the crew had transportation back to their homes or hotels.”
The interviewer may ask this question to assess your knowledge of aviation regulations and how you apply them in the workplace. Use examples from your experience that show you understand the importance of following these rules and regulations.
Example: “I have a deep understanding of aviation regulations because I’ve been working as an air traffic controller for five years. In my previous role, I was responsible for ensuring pilots followed all FAA guidelines when flying their planes. This included making sure they communicated with me before taking off or landing, checking weather conditions and maintaining safe distances between other aircrafts. I also had to make sure pilots were qualified to fly different types of planes.”
This question is a great way to determine if the candidate has experience as an airline pilot. If you have a license, be sure to mention it in your answer and explain how it relates to the position.
Example: “I do have a commercial pilot’s license. I earned my license after completing my bachelor’s degree in aviation science. My goal was to become an airline pilot, but I ended up working for a private jet company instead. While I enjoyed that job, I always wanted to work for an airline again. This opportunity came along, and I am excited to get back into this industry.”
This question is a great way to assess your attention to detail and ability to plan ahead. It also shows the interviewer that you understand how important it is to be prepared for landing before you get there. Your answer should include an example of when you started preparing for landing in the past, as well as what actions you took to ensure you were ready.
Example: “I start preparing for landing about 10 minutes before I need to touch down. This gives me enough time to check my instruments, make sure all of my crew members are aware of our approach and confirm with air traffic control that we’re ready to land.”
This question is a great way to learn more about the candidate’s personality and interests. It also shows that you have an active life outside of work, which can be important for employers who want their employees to stay with the company for many years. When answering this question, try to include hobbies or activities that show your creativity and problem-solving skills.
Example: “I love playing guitar and singing in my band. I’ve been doing it for over ten years now, so it’s something I really enjoy. Another thing I do is volunteer at a local animal shelter. I like being able to help animals find loving homes.”
This question is an opportunity to show your knowledge of aviation and how you apply it in the workplace. When answering this question, consider what skills you learned from using flight simulation software that helped you succeed as a pilot.
Example: “I have used flight simulation software for many years, starting when I was in training at my previous job. Using this software has been extremely helpful because it allows me to practice flying without actually being on a plane. This helps me learn new techniques and improve my skills while also allowing me to make mistakes without putting anyone’s safety at risk. It also gives me the chance to try out different scenarios before they happen so I can be prepared.”
Employers ask this question to learn more about your qualifications and how you can contribute to their company. Before your interview, make a list of all the skills and experiences that qualify you for this role. Focus on what makes you unique from other candidates and highlight any transferable skills or certifications you have.
Example: “I am highly organized and detail-oriented, which is why I’ve been able to maintain my current position as an air traffic controller for five years now. My ability to multitask has also helped me excel in this career, especially when managing multiple flights at once. In addition to these skills, I have a commercial driver’s license and experience working with large groups of people.”
This question is a great way to learn more about the candidate’s experience and qualifications. It also helps you determine if they have any specific airline preferences or if they are willing to work with multiple airlines. When answering this question, it can be helpful to mention an airline that you’ve worked for in the past and one that you would like to work for in the future.
Example: “I have the most experience working as an air pilot for American Airlines. I started there five years ago and have been flying for them ever since. However, I am open to flying for other airlines as well. I think it’s important to be flexible when it comes to my career.”
This question is an opportunity to show your knowledge of airline safety procedures and how you can help others follow them. In your answer, explain what you think flight attendants should do and why it’s important for the safety of passengers.
Example: “I believe that flight attendants should always be aware of their surroundings and who they’re talking to. It’s important to make sure that all crew members are communicating with each other so we know where everyone is at all times. I also think it’s crucial that flight attendants communicate clearly with passengers about emergency procedures in case something happens during a flight.”
The interviewer may ask this question to learn more about your attention to detail and how you perform regular maintenance on the aircraft. Use examples from your previous experience in which you performed a thorough inspection of the plane’s systems, equipment and safety features.
Example: “I always make sure to do a complete check of all the engines, fuel levels, navigation systems and other important components before every flight. I also like to inspect the exterior of the plane for any dents or scratches that could affect its performance. In my last position as an airline captain, I would perform these checks twice per week, but I am willing to adjust my schedule if necessary.”
This question is a test of your decision-making skills. It’s important to show that you can make the right call in any situation, even if it means delaying takeoff or landing.
Example: “I would first check with my crew and see what they think. If we all agree that we should wait for the storm to pass, I will inform the passengers about the delay and apologize for the inconvenience. However, if one of my crew members thinks we can take off safely, I will ask them to explain their reasoning so I can understand why they feel this way. After hearing their explanation, I may decide to proceed with takeoff.”
Airline captains need to be able to handle delays and cancellations with grace and professionalism. Employers ask this question to make sure you have the skills needed to keep your passengers calm during these situations. In your answer, explain how you would use your communication skills to help everyone remain safe and comfortable while waiting for their flight.
Example: “I understand that delays and cancellations can be frustrating for passengers. I always try to communicate clearly about what is going on so they know when they will be leaving the airport. If there are any changes in plans, I let them know right away. I also do my best to provide snacks or other amenities to make up for the inconvenience.”
The interviewer may ask you this question to assess your knowledge of safety procedures and how you apply them in different situations. Use examples from your experience to explain the steps you take when flying in bad weather, such as thunderstorms or heavy snowfall.
Example: “I always make sure my crew is aware of any potential dangers we might encounter during our flight. I also check all the equipment on board before takeoff so that if there are any issues, we can address them immediately. When flying through a thunderstorm, I keep an eye out for lightning strikes and instruct my crew to stay away from windows and avoid using electronic devices until we’re safely on the ground.”
This question can help interviewers understand how you respond to unexpected situations and whether or not you have experience handling them. Use your answer to highlight your problem-solving skills, ability to remain calm under pressure and commitment to the safety of passengers.
Example: “In my first year as an airline captain, I was flying a commercial flight from New York City to Los Angeles when we encountered severe weather conditions. The plane’s instruments were malfunctioning, so I had to divert from our original flight plan in order to ensure the safety of all passengers on board. We landed safely at a nearby airport where maintenance crews could assess the damage and make repairs.”
Airline captains need to be able to make quick decisions and remain calm during stressful situations. This question helps the interviewer determine how you handle pressure and whether you have experience in this area. Use examples from your past job or personal experiences to show that you can stay calm under pressure and think quickly when making important decisions.
Example: “In my last position as an airline captain, I had a flight where we experienced some turbulence. The passengers were nervous but remained calm. As the pilot, it was my responsibility to keep everyone informed about what was happening and reassure them that everything would be okay. After explaining the situation, I asked if anyone had questions so they could feel more comfortable. We landed safely without any further issues.”
This question is a great way to show your interviewer that you have the ability to think critically and solve problems while in flight. When answering this question, it can be helpful to provide an example of a specific problem you encountered and how you solved it.
Example: “While flying for my previous employer, I had a passenger who was quite ill during their flight. They were vomiting frequently and needed assistance from our crew members. We called ahead to let the medical team know we would need help when we landed. The medical team met us at the gate and took care of the passenger so I could continue with my next flight.”
The interviewer may ask you a question like this to assess your ability to manage multiple tasks at once. Use examples from past experiences where you had to ensure that all passengers were on board before takeoff and how you managed the process efficiently.
Example: “I always make sure I have my clipboard with me when I’m checking in passengers, so I can write down who is present for each flight. This helps me keep track of which passengers are still missing during boarding. If someone is missing, I will go back through the plane to find them. In one instance, I was able to locate a passenger who left their phone behind in the bathroom. They were very grateful that I found them.”
Fatigue is a common concern for airline captains, especially those who fly long distances. Employers ask this question to make sure you have strategies in place to stay alert and focused while flying. In your answer, explain how you plan to manage fatigue during your shift. Share two or three methods that you use to stay energized throughout the flight.
Example: “I always try to get plenty of sleep before my flights. I also bring healthy snacks with me on every trip so I can refuel when needed. Another strategy I use to reduce fatigue is taking breaks between each leg of the journey. This allows me to stretch my legs and refresh myself mentally. If I feel like I need more rest, I will request a later landing time.”
Employers ask this question to learn more about your experience and skills as an airline captain. They want to know if you have received any awards or recognition for your work in the past, and they may also be looking for someone who is willing to go above and beyond to get a job done. When answering this question, think of any awards or recognitions you have received in the past. If you do not have any awards or recognitions, consider talking about how you strive to achieve excellence in your work.
Example: “In my last position as an airline captain, I was awarded Employee of the Month for consistently going above and beyond to ensure that all passengers were safe and happy on their flights. I always make it a priority to provide excellent customer service, and I believe that doing so can help me receive even more recognition.”