20 Augmedix Interview Questions and Answers

Augmedix is a leading provider of remote medical scribing services. They are looking for talented and motivated individuals to join their team of remote medical scribes.

As a prospective Augmedix employee, you can expect to be asked a variety of questions about your qualifications, work history, and availability. In this guide, we’ve assembled a list of Augmedix interview questions and answers to help you prepare for your interview.

Augmedix Interview Process

The interview process at Augmedix can vary depending on the position you are applying for. However, most positions will require you to take a pre-screening test, a screening test, and an interview. The pre-screening test is typically a basic grammar and math test, while the screening test may be more difficult and include questions about your writing skills. The interview is usually conducted by a panel of managers and may last up to an hour.

1. How would you describe your work style?

Employers ask this question to learn more about your personality and how you would fit in with their team. They want to know that you will be a positive addition to the workplace, so they are looking for answers like “I am a hard worker” or “I’m always on time.”

Example: “My work style is very organized. I have a planner where I write down all of my tasks for the day, and I try to complete them as quickly as possible. I also make sure to communicate with my teammates if I need help or if something comes up. For example, if I can’t get to an assignment by its deadline, I let my manager know right away so we can discuss a solution.”

2. What are some of the challenges you foresee with this job?

This question is a great way for employers to learn more about your critical thinking skills. They want to know that you can anticipate challenges and find solutions before they arise. Your answer should include two or three potential issues, along with how you would solve them.

Example: “One challenge I see is the need to keep up with new technology. Augmedix has an excellent reputation in this field, but it’s important to stay on top of advancements. I plan to do this by reading articles and attending conferences. Another challenge could be the long hours required for this job. To combat this, I will make sure to take care of myself so I’m ready to work hard each day.”

3. Can you tell me about a time when you had to make an important decision that was not straightforward, how did you approach it?

This question is a great way to assess your problem-solving skills and ability to make decisions. It also allows the interviewer to see how you approach challenges, which can be an important part of working in healthcare IT.

Example: “In my last role as a senior software engineer, I was tasked with creating a new system that would allow our hospital to integrate patient data from multiple sources. This meant that I had to work with several different departments within the hospital, including finance, human resources and marketing. The project required me to create a system that could handle large amounts of data while still being user-friendly for non-technical staff members.

I approached this challenge by first identifying all stakeholders involved in the project and their needs. Then, I created a plan that outlined what each department needed from the system and how it would benefit them. By involving everyone early on, I was able to ensure that they were all on board with the project before we started development.”

4. Why do you want to be a medical scribe?

This question is a great way to show your passion for the role. It’s also an opportunity to share any personal experiences that have inspired you to pursue this career path.

Example: “I’ve always been interested in medicine, and I love helping people. When I was in high school, I volunteered at a hospital where I worked as a scribe. The doctors were so kind and helpful, and they made me feel like I could be successful in my future endeavors. I want to work with other medical professionals who are passionate about their jobs and dedicated to helping others.”

5. Do you have experience working in healthcare?

This question is a great way for the interviewer to learn more about your background and how it relates to this role. If you have experience working in healthcare, share what type of work you did and why it’s relevant to this position. If you don’t have direct experience, consider sharing any other relevant skills or experiences that make you qualified for this role.

Example: “I worked as an emergency room nurse for five years before moving into my current role as a registered nurse. In both roles, I’ve had to manage patient care while also managing staff members and ensuring all patients receive quality care. This has given me valuable insight into how to best support teams and individuals.”

6. Have you worked remotely before?

Working remotely is a common practice for many companies, including Augmedix. This question helps the interviewer determine if you have experience working from home and how well you can manage your time while doing so. If you haven’t worked remotely before, consider describing what it would be like to work from home.

Example: “I’ve never worked remotely before, but I think it would be great to do so. I’m used to being in an office all day, but I know that with remote work, I’d need to make sure I stay on top of my work and get everything done by the end of the day. I also understand that communication is key when working remotely, so I would make sure to check in regularly with my team.”

7. Describe your experience with electronic health records (EHR).

This question is a great way to assess your knowledge of EHR and how you interact with them. It also allows the interviewer to see if you have any experience working with Augmedix’s software, which is an EHR system.

Example: “I’ve worked in healthcare for five years now, and I’ve used many different EHR systems during that time. My first job was at a small hospital where we only had one EHR system, but it wasn’t very user-friendly. The second place I worked had three different EHR systems, which made it difficult to find information when I needed it. At my current job, we use Augmedix, which has been much more efficient than our previous EHR.”

8. Are you comfortable using Google Hangouts and Google Drive?

Augmedix is a cloud-based software that allows medical professionals to use Google Hangouts and Google Drive. These tools are used for communication, collaboration and file sharing. The interviewer wants to know if you have experience using these platforms. If you do, share your previous experience with them. If you don’t, let the interviewer know that you’re willing to learn how to use them.

Example: “I’ve been using Google Hangouts since I started working in healthcare IT. It’s my preferred method of communication because it’s easy to use and has all the features I need. I also use Google Drive on a daily basis. I find it useful for collaborating with other team members and storing important documents.”

9. Tell us why you think you’d fit well in our company culture.

This question is a great way to show your knowledge of the company and how you can fit in. It’s also an opportunity for you to share what makes you unique as a candidate.

Example: “I think I’d fit well in this culture because I’m passionate about helping others, especially those who are underrepresented or underserved. Augmedix has a mission to help doctors provide better care to their patients, which aligns with my own passion for healthcare. I’ve always wanted to work at a place that helps people, so I feel like this would be a good fit.”

10. Do you have any experience transcribing medical documentation?

This question is a great way for the interviewer to learn more about your background and experience. If you have previous medical transcription experience, be sure to highlight it in your answer.

Example: “I’ve been transcribing medical documentation since I graduated from my program. My first job was at a small clinic where I worked with patients one-on-one to document their symptoms and treatment plans. As I gained more experience, I moved up to working as an assistant at a large hospital where I helped doctors and nurses complete their documentation. This experience taught me how important accurate documentation is when providing care to patients.”

11. Who is your favorite mentor or supervisor and what makes them so special?

This question is an opportunity to show your interviewer that you are a team player and can work well with others. Choose someone who has helped you grow professionally or taught you something important about the medical field.

Example: “My favorite mentor is my current supervisor, Dr. Smith. She’s been in the medical field for over 20 years and always knows how to handle any situation. I’ve learned so much from her about patient care and how to manage a team of nurses. She also encourages me to try new things and take on more responsibilities when I’m ready.”

12. Augmedix prides itself on being innovative. What’s an example of a time when you were creative at your last job?

This question is an opportunity to show your ability to think outside the box and come up with new ideas. You can answer this question by describing a time when you came up with a unique solution to a problem or created something that benefited your team.

Example: “At my last job, I noticed that our medical records were often incomplete because doctors would forget to write down important information in their notes. To solve this issue, I developed a program that automatically added certain details to the patient’s record based on what was written in the doctor’s notes. This saved us from having to manually enter all of the missing information into the system, which freed up more time for other tasks.”

13. How would you handle a situation where there is conflict between two team members?

This question can help the interviewer assess your conflict resolution skills. Use examples from previous experiences to highlight how you handled a situation and helped resolve it.

Example: “In my last role, I had two team members who disagreed on how to handle a patient’s care plan. One nurse wanted to use one method of treatment while another preferred a different approach. The disagreement led to tension between the two nurses, which in turn affected their ability to work together as a team. I met with both nurses separately to understand each person’s perspective. After hearing both sides, I decided to implement a compromise by combining elements of both approaches into the patient’s care plan.”

14. What are some examples of things you’ve done outside of work to learn more about medicine?

Employers ask this question to see if you’re actively trying to learn more about the medical field. They want to know that you have a passion for medicine and are willing to put in extra time to improve your skills. When answering this question, think of some ways you’ve tried to educate yourself on the medical industry. Try to come up with examples that show you’re passionate about learning more about medicine.

Example: “I’m always looking for new ways to learn more about medicine. I recently started watching YouTube videos from different doctors who explain common conditions or procedures. I also subscribe to several medical journals so I can read articles when I have free time. Another thing I do is take online courses through my local community college. These classes help me understand more complex topics.”

15. We’re looking for people who will go above and beyond their daily duties. Can you give an example of a time when you exceeded expectations?

This question is a great way to show your potential employer that you’re willing to go above and beyond for the company. It’s also an opportunity to highlight some of your best qualities, such as dedication or initiative.

Example: “I once had a patient who was having trouble with their medication delivery system. They were supposed to receive their medications every morning at 8 am, but they would often forget to take them. I noticed this problem when reviewing their medical records and decided to contact them to see if there was anything we could do to help. After speaking with them, I learned that they didn’t have anyone else to check in on them during the day. So, I volunteered to visit them at work to make sure they took their medications. This helped them stay healthy and avoid any complications.”

16. If hired, how would you use technology to help improve patient care?

This question is an opportunity to show your knowledge of Augmedix and how you can use it to improve patient care. You can answer this question by describing a specific situation where you used technology to help patients, such as using a mobile app or computer program to make the process more efficient.

Example: “I would use Augmedix to create a digital record for each patient that I could access from anywhere. This would allow me to keep track of all their medical information in one place so I can provide better care when they visit the hospital. For example, if a patient has diabetes, I can pull up their records on my tablet while talking with them about their treatment plan.”

17. Tell us about a time when you made a mistake but learned from it.

Employers ask this question to learn more about your problem-solving skills and how you’ve grown from past experiences. When answering, think of a time when you made a mistake but learned from it. Try to focus on the steps you took to correct the situation or improve in that area.

Example: “When I first started working as an occupational therapist, I was so focused on my patient’s progress that I didn’t always document everything. One day, I realized I had forgotten to write down one of my patient’s measurements. I immediately went back through all of my notes and recorded the measurement. While it wasn’t ideal, I learned to be more diligent with documenting my patients’ progress.”

18. As a remote worker, how would you stay connected to your coworkers?

This question can help the interviewer understand how you will work with your team members. You can answer this question by describing a few ways you plan to stay connected and collaborate with your coworkers.

Example: “I have found that I am most productive when I get my work done in short bursts, so I would use Slack to communicate with my teammates throughout the day. I also find it helpful to schedule weekly meetings with my manager or other key stakeholders to discuss any challenges I may be having and to receive feedback on my progress.”

19. Our company values innovation. Give an example of something innovative you did at your last job.

This question is a great way to show your potential employer that you are willing to go above and beyond in order to help the company succeed. When answering this question, it can be helpful to give an example of something you did that helped your previous employer or organization grow.

Example: “At my last job, I was tasked with creating a new software program for our hospital’s patient records system. The goal was to create a more efficient system than what we had previously used. After researching different types of software programs, I decided to create a hybrid system that would allow us to use both digital and paper files. This allowed us to save money on supplies while still maintaining a safe record-keeping system.”

20. Tell us about a time when you were able to convince someone to see things your way at work.

This question can give the interviewer insight into your communication skills and ability to persuade others. Use examples from previous work experiences where you were able to convince someone of a certain idea or plan, even if it wasn’t what they initially wanted to do.

Example: “In my last role as an ER nurse, I had a patient who was very upset about having to stay overnight for observation after their treatment. They kept insisting that they felt fine and didn’t need any more care. I explained to them why we needed to keep them under observation for another night and assured them that we would be checking in on them frequently. After some time, they agreed to stay one more night.”