17 Director Of Infrastructure Interview Questions and Answers
Learn what skills and qualities interviewers are looking for from a director of infrastructure, what questions you can expect, and how you should go about answering them.
Learn what skills and qualities interviewers are looking for from a director of infrastructure, what questions you can expect, and how you should go about answering them.
The director of infrastructure is responsible for the design, construction, and maintenance of the physical infrastructure that a company depends on. This includes the company’s buildings, data centers, communication networks, and transportation systems.
If you’re interviewing for a director of infrastructure position, you can expect to be asked a range of questions about your experience in designing and managing physical infrastructure, your knowledge of construction and engineering principles, and your ability to think strategically about long-term planning.
To help you prepare for your interview, we’ve put together a list of some of the most common questions asked in director of infrastructure interviews, along with sample answers.
The interviewer may ask this question to gauge your knowledge of green building certification programs. If you have experience with LEED, share how it helped you achieve the goals of your projects. If you don’t have direct experience with LEED, explain that you are familiar with green building practices and describe a similar certification program.
Example: “I am very familiar with LEED certification because I worked on several construction projects where we achieved LEED certification. In my last position as an IT manager, I oversaw the installation of solar panels at our office buildings. We were able to reduce our energy consumption by 30% after installing the new solar panels.”
This question can help the interviewer determine if you possess the qualities they look for in a director of infrastructure. Use your answer to highlight how you have these qualities and what makes them important.
Example: “The most important quality for a director of infrastructure is someone who can think critically, solve problems and make decisions. These are all skills that I developed through my previous roles as an IT manager and network administrator. In both of those positions, I had to make many decisions about how to best implement new technology or improve existing systems. I also regularly solved problems with employees and clients when there were issues with computers or networks.”
Directors of infrastructure need to be strong leaders who can motivate their teams and inspire confidence in them. A hiring manager may ask this question to learn more about your leadership style and how you would apply it to the role. To answer, think about what makes you a good leader. Consider describing some of your best leadership qualities and how they could benefit your team.
Example: “I believe that my greatest strength as a leader is my ability to communicate clearly with everyone on my team. I always make sure to listen carefully to others’ ideas and opinions so that I understand all sides of an issue. This helps me find solutions that work for everyone involved. Another strength of mine is my ability to remain calm under pressure. When things get hectic, I am able to stay focused and keep my team motivated.”
Directors of infrastructure often need to create long-term plans for the company’s IT needs. This question helps employers understand your experience with this type of planning and how you might apply it to their organization. Use examples from past projects to explain your process for developing these types of plans.
Example: “In my last role, I was responsible for creating a five-year plan for our infrastructure development. We started by identifying all of the current systems we used and what improvements we could make to them. Then, we looked at new technologies that would help us achieve our goals. After researching each option, we decided on which ones were best suited for our organization. From there, we developed a timeline for implementing each improvement.”
Directors of infrastructure often need to manage budgets for projects and purchases. This question allows the interviewer to assess your budgeting skills and how you might use them in their company. In your answer, explain what steps you took to create a budget and how it helped you complete your project or purchase.
Example: “In my last role as director of IT at a small business, I had to manage several different budgets. One was for hardware, including servers, laptops and desktops. Another was for software, which included licenses for operating systems and applications. The third was for networking equipment, such as routers and switches. Each of these budgets allowed me to plan out my spending so that we could get the most value from our money.”
This question allows you to show the interviewer your management style and how you would prioritize projects. Prioritizing is an important skill for a director of infrastructure because it shows that you can make decisions about which projects are most important and when they should be completed. When answering this question, think about what you would consider the most important projects if you were hired.
Example: “If I were hired as director of infrastructure, my first priority would be to create a plan for updating our current technology. This includes upgrading computers, servers and software. My second priority would be to improve communication between IT staff members so we could work more efficiently together. Finally, I would want to ensure that all employees have access to reliable internet.”
The interviewer may ask you this question to assess your ability to identify and solve problems. Use examples from past experience where you noticed a problem, investigated the issue and implemented a solution that resolved the situation.
Example: “In my last role as director of infrastructure for a large company, I noticed signs of deterioration in one of our buildings. After investigating the cause, I discovered that we had not replaced the roof in over five years. To resolve the issue, I worked with the finance department to create a budget for replacing the roof. Then, I hired contractors to complete the project. The new roof lasted for another five years before it needed replacement again.”
Directors of infrastructure need to be able to communicate effectively with other directors and managers in the company. This question helps employers determine how well you can collaborate with others. Use your answer to show that you are a strong communicator who is willing to work with others.
Example: “I am very comfortable communicating with my fellow directors and managers. I find it helpful to meet with them regularly to discuss our progress on projects, challenges we’re facing and any changes we may need to make. In my last role, I met with all of my colleagues once a week to go over these things. It helped us stay organized and productive while also ensuring we were all on the same page.”
The interviewer may ask this question to learn more about your ability to collaborate with outside vendors and contractors. Use examples from past experiences where you worked with vendors or contractors to complete projects on time, within budget and according to specifications.
Example: “In my last role as director of infrastructure for a large company, I had the opportunity to work with several different vendors and contractors. One vendor in particular that we used often was an IT support company that provided us with 24/7 help desk services. We also hired many construction companies to build new data centers and server rooms. In both cases, I made sure to communicate clearly what our needs were so they could provide us with quality service.”
Directors of infrastructure often have to make decisions about when to bring in outside help for issues with the company’s technology. This question helps employers determine how you would use your expertise and knowledge to decide whether or not to seek outside assistance. Use examples from past experience to show that you can evaluate a situation and know when it’s best to ask for help.
Example: “I believe there are two times when I should always consider bringing in outside help. The first is if I don’t have the necessary skills to solve an issue myself. For example, if I’m working on a problem with our network but I’ve never worked with this type of equipment before, then I should definitely reach out to someone who has more experience with networking. The second time is if I feel overwhelmed by the task at hand. If I’m unsure of what to do next, then I think it’s better to get some guidance than try to figure it out on my own.”
The interviewer may ask this question to see if you have experience with sustainability efforts and how you can help the company achieve its goals. Use your answer to highlight any past projects that helped a company become more sustainable, or explain what steps you would take to implement new initiatives.
Example: “I think it’s important for companies to make an effort to be more environmentally friendly. In my last role, I worked on a project where we implemented solar panels at our headquarters. This reduced our carbon footprint by 20%, which is quite impressive. I also think it’s important to educate employees about being more sustainable so they can do their part in reducing waste.”
Director of infrastructure roles often require strong project management skills. Employers ask this question to learn about your experience with specific software that helps you manage projects and schedules. In your answer, describe the type of software you use and how it has helped you in your role as director of infrastructure.
Example: “I have used several different types of project management software throughout my career. I started out using Microsoft Project but found it difficult to navigate. Eventually, I switched to Basecamp for all of my projects because it was much easier to use. It also had a lot of great features that made managing projects more efficient. Now, I use Asana for most of my projects because it’s free and easy to use.”
This question can help the interviewer get to know you better and understand why they should choose you over other candidates. It’s important to show your confidence in yourself, but it’s also helpful to include a specific example of how you’ve helped an organization or company succeed in the past.
Example: “I have extensive experience working with IT infrastructure, including servers, networking equipment and software. I’m confident that my skills will make me successful in this role because I’ve worked on projects like these before and I know what it takes to create a stable network for a large company. In my last position, I was responsible for creating a new server system for our client, which saved them money and improved their security.”
This question can help the interviewer get a better idea of your experience level and how it relates to their company. Use this opportunity to highlight any relevant work experiences you have that are similar to the job you’re applying for.
Example: “I’ve worked in both public and private sectors, so I understand the unique challenges each one presents. In my last role as director of infrastructure at XYZ Company, I helped implement new security measures into our existing network to protect against cyberattacks. This was an important part of the company’s overall cybersecurity strategy, which included training employees on safe internet use and implementing firewalls.”
This question can help the interviewer determine your priorities and how you might approach a role that requires you to oversee many different aspects of a facility. Use examples from your experience to highlight what you think is most important in maintaining a facility, such as safety or cleanliness.
Example: “I believe the most important aspect of maintaining a facility is ensuring it’s safe for employees and visitors. I once worked at a company where we had an issue with our fire alarms going off frequently. After investigating the problem, I found out that the cause was due to faulty wiring. We fixed the wiring so the alarms wouldn’t go off anymore, which helped ensure the safety of everyone who visited the building.”
The interviewer may ask you this question to gauge your knowledge of the industry’s best practices. Your answer should include a specific time frame for facilities inspections and how often they should be conducted.
Example: “Facilities should be inspected at least once every six months, but I prefer inspecting them twice per year. This allows me to ensure that all systems are functioning properly and gives my team members ample time to address any issues before they become major problems. In my last role, I performed facility inspections twice per year, and we were able to identify and resolve minor issues before they became more serious.”
The interviewer may ask you a question like this to assess your problem-solving skills. Your answer should include the steps you would take to identify the issue and solve it.
Example: “I would first make sure that all of the heating systems are turned on, then I would check if there is any damage to the system’s pipes or radiators. If everything seems fine, I would call in an engineer to inspect the boiler room for any problems. If they find no issues, I would contact the company who installed the heating system to see if they can offer any advice.”