Career Development

What Does a Family Dollar Stores Cashier Do?

Find out what a Family Dollar Stores Cashier does, how to get this job, and what it takes to succeed as a Family Dollar Stores Cashier.

Family Dollar Stores is a chain of discount retail stores that offer a wide variety of products at low prices. They have over 8,000 stores in the United States and are known for their friendly customer service.

A cashier at Family Dollar Stores is responsible for providing excellent customer service and accurately processing customer transactions. This includes ringing up purchases, handling returns, and answering customer questions. Cashiers must also maintain a clean and organized work area and adhere to all safety and security protocols.

Family Dollar Stores Cashier Job Duties

A Family Dollar Stores Cashier typically has a wide range of responsibilities, which can include:

  • Greet customers in a friendly and professional manner, providing excellent customer service
  • Accurately process all transactions including cash, check, credit card, gift cards, coupons, returns, and exchanges
  • Maintain an organized and clean work area to ensure efficient checkout operations
  • Assist with stocking shelves, setting up displays, and organizing merchandise as needed
  • Ensure that the store is properly secured at closing time
  • Balance the register drawer at the end of each shift
  • Answer customer inquiries regarding products, services, and promotions
  • Follow company policies and procedures for handling money, checks, and other forms of payment
  • Process refunds and exchanges according to company policy
  • Monitor inventory levels and report any discrepancies to management
  • Provide assistance to customers in locating items within the store
  • Adhere to safety regulations and maintain a safe working environment

Family Dollar Stores Cashier Salary

The salary of a cashier at Family Dollar Stores is determined by a variety of factors, such as the location of the store, the experience of the cashier, the hours worked, and the company’s overall financial situation. Additionally, the company may offer additional incentives or bonuses to employees who demonstrate exceptional performance. Ultimately, the salary of a cashier at Family Dollar Stores is determined by a combination of these factors.

  • Median Annual Salary: $28,305 ($13.61/hour)
  • Top 10% Annual Salary: $33,000 ($15.87/hour)

Family Dollar Stores Cashier Job Requirements

To be hired as a cashier at Family Dollar Stores, applicants must have a high school diploma or equivalent. Previous experience in customer service or retail is preferred, but not required. Cashiers must be able to accurately handle money and use a cash register. They must also be able to stand for long periods of time and lift up to 25 pounds. Cashiers must be friendly and have excellent customer service skills. They must also be able to work in a fast-paced environment and be able to multitask. Cashiers must be able to work flexible hours, including nights and weekends.

Family Dollar Stores Cashier Skills

Family Dollar Stores Cashier employees need the following skills in order to be successful:

Attention to Detail: Attention to detail is the ability to notice small errors and make corrections. As a cashier, you should be able to notice if a customer paid the incorrect amount or if a product is priced incorrectly. This ensures that you and the customer are both satisfied with the transaction. It also ensures that the company is receiving the correct amount of money.

Customer Service: Customer service is the ability to interact with customers in a friendly and helpful manner. As a cashier, you’ll be the first person customers see when entering the store. It’s important to greet customers with a smile and be friendly and helpful when answering questions or resolving issues.

Store Maintenance: As a cashier, you should be familiar with the store’s maintenance schedule and know how to complete basic tasks like changing light bulbs, cleaning the bathroom and restocking shelves. Familiarizing yourself with the store’s maintenance schedule can help you understand when certain tasks are completed and when you can expect to receive new products.

Bagging Groceries: Bagging groceries is another important skill for cashiers to have. They should be able to bag groceries in a way that prevents them from falling over or spilling. They should also be able to bag groceries quickly and efficiently. This is important because it allows them to serve more customers in a shorter amount of time.

Business Knowledge: Business knowledge is the ability to understand the company’s goals and how your job contributes to those goals. Familiarizing yourself with company goals and how you can help the company achieve those goals is an important part of being a successful cashier. For example, if a company’s goal is to increase customer satisfaction, you can help them achieve this goal by providing friendly service and by resolving customer issues.

Family Dollar Stores Cashier Work Environment

Family Dollar Stores cashiers typically work in a retail environment, which can be fast-paced and stressful. Cashiers are expected to be friendly and helpful to customers, and must be able to handle multiple tasks at once. Cashiers must be able to accurately count money, make change, and process credit and debit card transactions. Cashiers may also be responsible for stocking shelves, cleaning the store, and helping customers find items. Cashiers typically work a 40-hour week, but may be required to work additional hours during peak times, such as holidays.

Family Dollar Stores Cashier Trends

Here are three trends influencing how Family Dollar Stores Cashier employees work.

Automated Checkout

Automated checkout is becoming increasingly popular in retail stores, and Family Dollar Stores are no exception. Automated checkout systems allow customers to quickly scan their items and pay without having to wait in line for a cashier. This technology can help reduce long lines and improve customer satisfaction.

For cashiers at Family Dollar Stores, automated checkout systems mean that they will need to be trained on how to use the new technology. Cashiers may also need to learn how to troubleshoot any issues that arise with the system. Understanding this emerging trend is important for cashiers so that they can stay up-to-date on the latest technologies and remain competitive in the job market.

Mobile Payments

Mobile payments are becoming increasingly popular, and Family Dollar Stores cashiers need to be prepared for this trend. Mobile payment systems allow customers to pay with their phones or other mobile devices instead of using cash or credit cards. This technology is convenient for customers and can help speed up the checkout process.

For cashiers, understanding how to use mobile payment systems is important in order to provide a good customer experience. Cashiers should also be aware of any security measures that may be necessary when accepting mobile payments. Understanding mobile payments will help cashiers stay ahead of the curve and ensure they are providing the best service possible.

Cashierless Stores

Cashierless stores are becoming increasingly popular as a way to reduce costs and improve customer experience. Family Dollar Stores is no exception, with the introduction of their cashierless store concept. This technology allows customers to shop without having to wait in line or interact with a cashier. Instead, customers can simply scan items with their phones or use facial recognition software to pay for their purchases.

This emerging trend is important for Family Dollar Store cashiers to understand because it could potentially replace them in the future. Cashierless stores offer convenience and cost savings that traditional stores cannot match. As such, cashiers should be prepared to adapt to this new technology if they want to remain competitive in the job market.

Advancement Prospects

Cashiers at Family Dollar Stores may be able to advance their careers by taking on additional responsibilities. For example, they may be able to become a shift leader, responsible for managing the store during their shift. They may also be able to become a store manager, responsible for the overall operations of the store. In addition, cashiers may be able to move up to a higher-level position in the company, such as a regional manager or a corporate executive.

Interview Questions

Here are five common Family Dollar Stores Cashier interview questions and answers.

1. Are you available to work a flexible schedule that includes days, evenings and weekends?

Employers may ask this question to make sure you’re available for the hours they need. They also want to know that you can work a variety of shifts and are willing to do so. When answering, be honest about your availability but emphasize that you’re flexible and will do whatever is needed to help the business succeed.

Example: “I am available to work any shift at any time. I understand that sometimes things come up in life, so if there’s an emergency or something changes, I’m happy to switch my schedule as needed. I’ve worked many different schedules throughout my career, so I’m used to adapting to new ones.”

2. Provide an example of a time when you had to deal with an upset customer.

Interviewers may ask this question to see how you handle conflict. They want to know that you can remain calm and professional when faced with a challenging situation. In your answer, try to explain what steps you took to resolve the issue while still maintaining your professionalism.

Example: “In my previous role as a cashier at a grocery store, I had an upset customer who was yelling at me about their produce order. At first, I tried to calmly listen to them and understand why they were so upset. However, after several minutes of listening to them yell, I realized that there wasn’t much else I could do to help them. So, I politely told them that I would refund their money and ended the call.”

3. If there were two items left in the store and only one could be sold, how would you decide which item should be sold?

This question is a great way to test your decision-making skills and ability to prioritize. It also shows the interviewer how you would make decisions in an emergency situation. In your answer, explain that you would consider several factors such as customer service, store policy and inventory levels.

Example: “If I had one item left of each type, I would sell the more expensive item first because it’s important to maintain good customer service. If both items were equally priced, I would sell the item with the shortest expiration date so customers could use the product before it went bad.”

4. What are your salary requirements?

Employers ask this question to make sure you are willing to accept their offer. Before your interview, research the average salary for cashiers in your area and let them know what you expect to earn. If you have no idea what the average salary is, tell them that you will be happy with any reasonable amount.

Example: “I am looking for a job where I can use my customer service skills and enjoy working with people. As long as the salary is fair, I would be happy to work here.”

5. What is your experience working with customers?

This question can help the interviewer determine how you interact with customers and whether you have experience working in a customer service role. Showcase your interpersonal skills, communication skills and problem-solving skills by describing a time when you helped a customer or faced a challenge while interacting with them.

Example: “I’ve worked as a cashier at my local grocery store for three years now, so I’m used to helping customers find items on their lists and answering questions about our products. One time, a customer asked me where they could find a specific brand of cereal that we didn’t carry in stock. I told them that another location had some in stock but it would take two days to get more in. They decided to order online instead.”


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