20 HonorHealth Interview Questions and Answers

When you go to an interview, you want to be prepared to answer questions about the company you’re interviewing with. This is especially true for HonorHealth, where you’ll be expected to know a lot about the company’s history, values, and mission.

To help you prepare, we’ve compiled a list of some of the most common HonorHealth interview questions. With these questions and answers, you’ll be able to show that you’re the right candidate for the job.

HonorHealth Interview Process

The interview process at HonorHealth can vary depending on the position you are applying for. However, most positions will require at least two interviews, one with a recruiter and one with the hiring manager. For some positions, you may also be required to complete an assessment or take a test. The overall experience is generally positive, although some applicants have found the process to be lengthy.

1. At HonorHealth we strive to provide customers with the best possible care. Can you give us an example of a time when you went above and beyond for a customer?

This question is a great way to show your interviewer that you are willing to go the extra mile for customers. It also shows them how you can apply this same level of service to their organization.

Example: “At my previous job, I had a customer who was having trouble with his insurance company. He called me multiple times and asked me questions about what he needed to do to get his claim processed. After going through all of the steps with him, I realized that there was nothing else I could do. So, I contacted our billing department and told them about the situation. They were able to help him resolve the issue.”

2. What is your experience in nursing?

This question is a great way to show your interviewer that you have the experience and skills necessary for this role. If you are new to nursing, you can talk about any other healthcare experience you have.

Example: “I’ve been working as a registered nurse for five years now. I started out in an emergency room where I learned how to handle many different situations. After two years there, I moved to a pediatric ward where I could focus on caring for children. This was my favorite position because I got to see patients grow up.”

3. Tell me about a time where you had to prioritize, how did you choose what comes first?

This question can help the interviewer understand how you make decisions and what your thought process is. It can also show them how you prioritize tasks in a way that helps achieve goals.

Example: “When I was working as an office manager, my team had to complete several projects at once. We were short-staffed, so we all needed to work extra hours. One of our clients asked us to have their project completed by a certain date, but another client wanted theirs done sooner. I decided that it would be best for our company to focus on one project at a time, rather than trying to do two simultaneously. This allowed us to give both clients quality work.”

4. How would you handle an agitated patient?

This question can help interviewers assess your interpersonal skills and ability to handle challenging situations. In your answer, try to demonstrate that you have the patience and communication skills necessary to calm a patient down and resolve their concerns.

Example: “I would first make sure I understood what they were upset about. Then, I would listen carefully to them and ask questions to clarify any misunderstandings or gather more information. If it was appropriate, I might also offer an apology for any inconvenience caused by our hospital. Once I had a better understanding of the situation, I would explain my reasoning for why we couldn’t accommodate their request. Finally, I would reassure them that I would do everything in my power to ensure they received excellent care.”

5. Do you have any experience working with patients who have dementia?

This question is a way for the interviewer to assess your experience with patients who have dementia and how you would handle working with them. If you don’t have any experience, you can talk about what you’ve learned from family members or friends who have dementia.

Example: “I haven’t worked with many patients who have dementia, but I do know someone in my life who has it. She’s always been very independent, so she doesn’t like asking for help. However, when she does need assistance, I’m there to help her out. I understand that sometimes people with dementia may not remember things they said just minutes ago, so I try to be patient and understanding.”

6. Why do you want to work at HonorHealth?

This question is a great way for employers to learn more about your interest in their organization. When you answer this question, it’s important to show that you’ve done some research on the hospital and understand what makes it unique. You can also use this opportunity to highlight any personal connections you have with HonorHealth.

Example: “I want to work at HonorHealth because I know how much care and attention goes into each patient experience here. I feel like I would be able to make an impact by providing excellent service to patients and helping them get back to their lives as quickly as possible. I’m also excited to join such a forward-thinking team of professionals who are dedicated to improving healthcare.”

7. Have you ever worked on a project that didn’t go well? How did you handle it?

This question can help interviewers understand how you respond to challenges and learn from your mistakes. When answering, it can be helpful to mention a specific situation where you learned something new or improved your skills.

Example: “I once worked on a project that required me to create an online database of information for the hospital’s staff. I was excited about this opportunity because I had never created a database before. However, after working on it for several weeks, I realized that my system wasn’t as efficient as others I’d seen. I talked with my supervisor about what I could do differently next time, and she helped me find resources to improve my skills.”

8. What are some things you wish were done differently in your current job?

This question can help the interviewer get a better idea of your work ethic and how you handle challenges. When answering this question, it’s important to be honest about what you wish was different in your current job but also show that you’re willing to do whatever is necessary to make improvements.

Example: “I wish my previous employer would have given us more training on how to use the new software we implemented last year. I think if we had been trained properly, we could have avoided some of the issues we experienced when using the software.”

9. Describe a time where your leadership skills helped improve a situation.

As a leader, you may be responsible for helping your team members improve their skills or complete tasks. Employers ask this question to see if you have experience in leadership and management roles. Use your answer to highlight any past experiences where you helped someone learn something new or achieve a goal.

Example: “In my last position as an office manager, I had the opportunity to help train a new employee on how to use our company’s software program. The employee was having trouble learning some of the more advanced features, so I offered to give them extra training after work hours. After several sessions, they were able to master all of the software’s functions and became a valuable member of our team.”

10. What kind of strategies would you use to deal with difficult or stressed out patients?

This question is an opportunity to show your interpersonal skills and ability to handle challenging situations. When answering this question, it can be helpful to describe a specific situation in which you helped a patient feel more comfortable or calm.

Example: “I would use my communication skills to help the patient understand what was going on with their care and how I could help them. If they were stressed out about something, I would try to reassure them that we have everything under control and that I am here to help them through whatever challenges they are facing.”

11. Are you comfortable answering phone calls?

The interviewer may ask this question to determine if you are comfortable with the phone and talking on it. If you have experience answering phones, describe your previous experiences in detail. If you do not have any experience, explain that you would be willing to learn how to answer calls.

Example: “I am very comfortable answering phones. In my last position as a receptionist, I answered all incoming calls and helped patients schedule appointments. I also took messages for doctors when they were busy or away from their desks.”

12. What are your long term career goals?

This question is a great way to show your interviewer that you are motivated and have goals for the future. When answering this question, it can be helpful to mention any certifications or training programs you plan on completing in the next few years.

Example: “I am currently working toward my RN certification, which I hope to complete by the end of 2018. After that, I would like to continue my education and pursue a master’s degree in nursing. In five years, I hope to be an advanced practice nurse with my own private practice.”

13. What qualities should you look for a nurse or doctor?

This question is a great way to show your knowledge of the medical field and how you can apply it to your work. When answering this question, consider what qualities are important for nurses or doctors in general and which ones are especially important at HonorHealth.

Example: “I think that all nurses and doctors should be compassionate and empathetic. It’s so important to have these traits because they help us understand our patients’ needs and concerns. I also think that compassion and empathy go hand-in-hand with patience. Patients often need a lot of time and attention, and we must be able to provide both. In addition to those two traits, I think that honesty and integrity are essential. We must always tell the truth about a patient’s condition and never take advantage of them.”

14. Do you have any experience working with children?

If you’re applying for a position that involves working with children, the interviewer may ask this question to learn more about your experience. If you don’t have any experience working with children, consider sharing an example of when you worked with someone who was younger than you.

Example: “I’ve never worked specifically with children, but I do have experience working with teenagers and young adults. When I first started my career as a nurse, I worked in a pediatric hospital where I learned how to work with kids of all ages. It’s important to remember that they are still people, so it’s helpful to treat them like you would anyone else.”

15. Tell me about a leader that you look up to and a leader you disagree with.

This question is a great way to learn more about your potential new manager and how they view leadership. It also gives you the opportunity to show that you can be respectful of others’ opinions while still holding your own.

Example: “I look up to my previous supervisor at my last job because she was always willing to help me with any questions I had, no matter what time of day it was. She taught me so much about being an effective leader in healthcare and helped me develop my skills as a nurse. However, I disagree with some of her methods for patient care. While I understand why she did things the way she did, I think there are better ways to do them.”

16. Tell us about a time when you feel like you made a mistake and what you learned from it.

This question is a great way to show your potential employer that you are willing to learn from your mistakes and grow as an employee. When answering this question, it can be helpful to talk about a time when you made a mistake but also how you learned from the experience and grew as a result of it.

Example: “When I first started working in healthcare, I was so excited to get to know my patients and their families. However, sometimes I would go into work with a smile on my face and then leave work with a frown because I felt like I wasn’t doing enough for my patients. After talking with some colleagues, I realized that I needed to focus more on myself and my own health. Now, I make sure to take care of myself before taking care of others.”

17. Did you encounter any ethical dilemmas in your previous position? If so, how did you solve them?

An interviewer may ask this question to learn more about your decision-making process and how you handle challenging situations. When answering, it can be helpful to provide an example of a specific ethical dilemma you faced in the past and how you resolved it.

Example: “In my previous position as a nurse, I encountered several ethical dilemmas that required me to make quick decisions. One situation involved a patient who was experiencing severe pain but refused treatment because they were afraid of needles. In this case, I explained to them that we could administer their medication through other means, such as patches or creams. They agreed, and after receiving treatment, they felt better and were able to continue with their recovery.”

18. What is your favorite part about being a medical assistant?

This question is a great way to show your passion for the medical field. When answering this question, it can be helpful to mention something specific about being a medical assistant that you enjoy. This could include working with patients or helping others.

Example: “My favorite part of being a medical assistant is getting to work with such amazing people every day. I love interacting with our patients and making sure they feel comfortable in our office. I also really enjoy learning new things from my coworkers and practicing my skills as a medical assistant.”

19. Where do you see yourself in 5 years?

This question is a great way to learn more about the candidate’s career goals and how they plan to achieve them. It also helps employers see if you’re likely to stay with their company for an extended period of time. When answering this question, it can be helpful to think about what your life will look like in five years. Consider things like where you’ll live, who you’ll be living with and any major life events that might occur.

Example: “In five years, I hope to have graduated from nursing school and started my career as a registered nurse. I would love to be working at HonorHealth by then, but even if I’m not, I’d still be pursuing my dream job.”

20. How did you get interested in health care?

This question can help interviewers learn more about your background and how you got to where you are today. They may want to know if you have a family member in the medical field or if you’ve always been passionate about helping others.

Example: “I grew up with a single mother who worked as a nurse, so I was around hospitals and doctors quite often. She would tell me stories of her patients and their families, which made me interested in pursuing this career path. I wanted to be able to make a difference in someone’s life like she did.”