Hospice Liaison Resume Example & Writing Guide

Use this Hospice Liaison resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a hospice liaison, you’ll work with patients, families, and other medical professionals to coordinate care for people with terminal illnesses. You’ll be the voice of the patient in these conversations, helping to ensure that everyone is on the same page when it comes to planning for end-of-life care. And you’ll be there to support patients and families throughout this difficult time—providing them with information and resources, connecting them with community resources, and ensuring that they have everything they need to feel comfortable and at peace.

Because hospice care is so specialized, there are a lot of unique responsibilities associated with this role. And because many patients are living with a terminal diagnosis for an extended period of time, there’s plenty of time to get to know them personally.

Here are some tips and an example to help you write a great hospice liaison resume that will help you land the job.

James Smith
Phoenix, AZ | (123) 456-7891 | [email protected]

Passionate hospice liaison with more than ten years of experience in the healthcare industry. Proven ability to provide compassionate care to terminally ill patients and their families. Skilled at managing patient caseloads, coordinating care, and providing emotional support.

Northern Arizona University Jun '10
B.S. in Nursing
Company A, Hospice Liaison Jan '17 – Current
  • Developed and implemented a hospice liaison program to improve communication between the hospital, home care agencies, and community-based organizations.
  • Coordinated with physicians, nurses, social workers, chaplains, and other healthcare professionals to ensure that patients receive appropriate end of life care in accordance with their wishes.
  • Provided education on palliative care for staff and families as well as facilitated discussions regarding death and dying within the healthcare team.
  • Facilitated interdisciplinary meetings including but not limited to ethics committee meetings, quality improvement committees, etc., when requested by leadership or departmental needs arise.
  • Assisted in developing policies related to end of life issues such as DNR orders and advance directives which are reviewed annually by the Ethics Committee at our institution.
Company B, Hospice Liaison Jan '12 – Dec '16
  • Provided emotional support to patients and their families by listening, offering advice, and providing resources for end-of-life care
  • Coordinated hospice services with primary physician(s) and other medical providers as needed; this included prescription medication management, equipment needs, and home health aides
  • Maintained regular communication with family members of hospice patients via phone calls and in-person meetings
  • Collaborated with social workers on discharge planning for terminal patients who were no longer medically eligible for hospice care
  • Supervised a team of three Hospice Care Specialists (HCS) responsible for patient outreach throughout the state
Company C, Home Health Aide Jan '09 – Dec '11
  • Assisted patients with activities of daily living such as bathing, dressing, grooming, and toileting.
  • Prepared and served meals in accordance with patients’ dietary restrictions and preferences.
  • Provided transportation to patients for doctor’s appointments and other errands as needed.
  • Certified Hospice and Palliative Care Social Worker
  • Certified in Thanatology: Death, Dying and Bereavement

Industry Knowledge: Hospice, Medicare, Medicaid, Medicare Advantage, Hospice Benefits
Technical Skills: Microsoft Excel, Salesforce
Soft Skills: Communication, Time Management, Problem Solving, Organizational Skills, Teamwork, Leadership

How to Write a Hospice Liaison Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

Bullet points are a great way to showcase your experience, but they’re not enough on their own. You also need to provide context by including details about the projects you worked on, the outcomes of your work, and the results you achieved.

For example, rather than saying you “provided hospice care to terminally ill patients,” you could say that you “provided end-of-life care to 20 terminally ill patients in rural New Hampshire, resulting in a 95% satisfaction rate among patients and their families.”

Notice how the second bullet point provides more detail about the project itself as well as the outcome? That’s what makes it so much stronger than the first bullet point.

Identify and Include Relevant Keywords

When you apply for a hospice liaison role, your resume is likely to go through an applicant tracking system (ATS). This program will scan your resume for certain keywords related to the position, like “end of life care” or “grief counseling.” If your resume doesn’t include enough of the right terms, the ATS might automatically reject your application.

To increase your chances of landing an interview, make sure to include relevant keywords throughout all sections of your resume. You can find the most important keywords for hospice liaisons below:

  • Hospice Care
  • Patient Safety
  • Nursing
  • Hospitals
  • Patient Education
  • Clinical Research
  • Electronic Medical Record (EMR)
  • Critical Care Nursing
  • Healthcare
  • Healthcare Management
  • Advanced Cardiac Life Support (ACLS)
  • Cardiopulmonary Resuscitation (CPR)
  • Home Care
  • Inpatient Care
  • Acute Care
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Basic Life Support (BLS)
  • Oncology
  • Pediatric Advanced Life Support (PALS)
  • End-of-Life Care
  • Hospitals & Clinics
  • Patient Advocacy
  • Research
  • Strategic Planning
  • Microsoft Access
  • Teaching
  • Social Media
  • Leadership
  • Event Planning
  • Community Outreach

Showcase Your Technical Skills

As a hospice liaison, you will need to be proficient in a number of software programs in order to effectively do your job. These programs may include electronic health records (EHR) systems, patient scheduling software, and hospice management software. Additionally, you will need to be familiar with Microsoft Office Suite programs, such as Word and Excel. Being able to list your technical skills prominently on your resume will show that you are a valuable asset to any hospice organization.


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