20 Infor Interview Questions and Answers

Infor is a global software company that specializes in enterprise software solutions for a variety of industries. If you’re interviewing for a position at Infor, you can expect to be asked questions about your experience with enterprise software, your industry knowledge, and your problem-solving skills.

In this article, we’ll provide some sample Infor interview questions and answers to help you prepare for your interview.

Infor Interview Process

The interview process at Infor can vary depending on the position you are applying for. However, most positions will require at least one phone screen and one in-person interview. The phone screen is usually conducted by a recruiter and lasts about 30 minutes. During this time, they will ask you questions about your experience and skills. The in-person interview is usually with the hiring manager and lasts about an hour. They will ask you more detailed questions about your experience and skills. Overall, the interview process is not too difficult, but it is important to be prepared.

1. What is your experience with cloud-based software?

Infor is a cloud-based software company, so it’s important that you have experience with this type of technology. Your answer should include your knowledge about the benefits of cloud-based software and how you’ve used it in previous roles.

Example: “I’ve worked with cloud-based software for five years now, and I find it to be an efficient way to work. It allows me to access my projects from anywhere, which has been helpful when traveling for work or on vacation. Cloud-based software also makes collaboration easier because everyone can see what others are working on. In my last role, we used cloud-based software to manage our inventory, sales and customer service.”

2. When have you had to deal with a dissatisfied customer and how did you handle it?

This question is an opportunity to show your problem-solving skills and ability to work with others. When answering this question, it can be helpful to mention a specific situation where you had to deal with a customer who was upset or dissatisfied with the service they received. It can also be beneficial to explain how you handled the situation and what steps you took to resolve the issue.

Example: “In my previous role as a sales associate at a retail store, I encountered a customer who returned a pair of shoes that were worn. The customer expected us to give them a full refund for the shoes because they were worn. However, our company policy stated that we could only offer a partial refund if the shoes were worn.

I spoke with the customer about our return policy and offered to exchange the shoes for another pair in their size. They agreed to the exchange and left the store satisfied.”

3. Why do you want to work at Infor?

This question is a great way for the interviewer to learn more about your interest in their company. They want to know that you have done some research on the organization and are excited about working there. When preparing for this question, make sure to read up on the company’s mission statement and values. Use these as examples of why you would be a good fit for Infor.

Example: “I am very interested in working at Infor because I believe it is an innovative company with a strong commitment to its employees. I was impressed by the company’s dedication to providing equal opportunities for all employees regardless of race, gender or religion. I also love how Infor encourages its employees to take risks and try new things. I feel like this type of culture will allow me to grow both personally and professionally.”

4. How would you describe your leadership style?

This question is an opportunity to show your potential employer that you are a strong leader. When answering this question, it can be helpful to describe the qualities of a good leader and how they apply to you.

Example: “I believe a good leader should have confidence in their team members’ abilities. I am always looking for ways to help my employees grow and develop their skills. I also think it’s important to be approachable and open to feedback from others. I make myself available to my team members so they know they can come to me with any questions or concerns.”

5. Tell me about a time when you were unsuccessful in achieving a business goal, what happened?

This question is a great way to assess your problem-solving skills and ability to learn from mistakes. When answering this question, it can be beneficial to highlight how you used the experience to improve yourself or your work.

Example: “In my previous role as an IT manager for a large company, I was tasked with creating a new system that would allow employees to access their emails on any device. After several months of development, we launched the program but found out that many users were having issues logging in. We realized that the issue was due to the fact that our servers weren’t able to handle the amount of traffic the new email system generated. To fix the issue, we had to upgrade our servers, which cost the company thousands of dollars.”

6. Do you know of any trends in the ERP software industry that we should be aware of?

This question is a great way to test your knowledge of the industry and how you can apply it to an organization. Your answer should include any trends that you are aware of, as well as how they may affect Infor’s business.

Example: “I have noticed that many companies are moving away from on-premise software solutions in favor of cloud-based ones. This is because there are so many benefits to using a cloud solution, including lower costs, increased scalability and more flexibility. I think this trend will continue for quite some time, which means Infor needs to ensure its products are available through the cloud.”

7. Tell us about some of your achievements as an engineer.

This question is a great way to show the interviewer your skills and abilities as an engineer. You can talk about any projects you worked on that were successful or how you helped your team succeed.

Example: “I recently completed a project where I had to create a new system for our company’s inventory management software. The old system was outdated, so we needed something more efficient. My team and I spent several months researching different systems and creating prototypes. We finally came up with a solution that streamlined our inventory process and saved us time and money. It also allowed us to track our inventory in real-time.”

8. Have you ever worked on a technical project that required extensive collaboration between multiple departments?

This question can help the interviewer gain insight into your ability to work with others and communicate effectively. Use examples from previous experiences where you worked with other departments or individuals to complete a project successfully.

Example: “In my last role, I was tasked with creating an inventory management system for our company’s warehouse. This required collaboration between multiple departments including sales, shipping and receiving and accounting. My team and I met regularly to discuss progress on the project and make sure we were all on the same page. We also communicated frequently with each department to ensure they had everything they needed to do their jobs.”

9. Describe a situation where you had to explain something complicated to someone who was not very tech savvy.

This question is a great way to show your communication skills and how you can break down complex ideas into simple terms. When answering this question, it’s important to remember that the person you’re speaking with may not be as familiar with technology as you are. Try to use examples from previous jobs where you had to explain something complicated to someone who was unfamiliar with the topic.

Example: “At my last job, I worked on a team of developers who were creating an app for a client. The client would often call me asking questions about what we were doing and why. I always made sure to speak clearly and in layman’s terms when talking to them so they could understand what we were working on. Eventually, they started asking more technical questions, which showed me that they were starting to understand our process.”

10. What are three things you think we could improve upon here at Infor?

This question is a great way for the interviewer to see how you would fit into their team. It also allows them to get an idea of your leadership skills and willingness to help improve processes within the company. When answering this question, it’s important to be honest about what you think could use improvement but also show that you’re willing to work hard to make those improvements happen.

Example: “I think we can improve upon our customer service by making sure all employees are trained on the latest software updates. I’ve noticed some confusion when customers call in with questions about new features or changes to existing ones. Another thing I think we should improve upon is our communication between departments. I notice there are times where one department doesn’t know something because they didn’t communicate with another department. Lastly, I think we need to improve upon our time management. There have been several instances where projects were due before other projects were completed.”

11. What do you consider to be your biggest strength?

This question is a great way for the interviewer to learn more about your personality and how you view yourself. It’s important to be honest, but also highlight something that will help you succeed in this role.

Example: “My biggest strength is my ability to work well with others. I am always willing to collaborate with other team members and ask questions if I need help understanding something. This has helped me build strong relationships with my coworkers and managers over the years, which makes it easier to get along with everyone.”

12. Give an example of a time when you used data analysis to make a decision.

This question is a great way to show your problem-solving skills and how you use data analysis in your daily work. When answering this question, it can be helpful to describe the steps you took to analyze the data and what conclusions you came to that led to an effective decision.

Example: “At my previous job, I was tasked with analyzing sales numbers for our company’s website. After looking at the data, I noticed that we were selling more products on certain days of the week than others. This information helped me determine that we should hire additional employees during those busy days to ensure customers received their orders as quickly as possible.”

13. How much experience do you have working with ERP systems?

ERP systems are a common component of many businesses, so the interviewer may ask this question to see how much experience you have with them. If you don’t have any previous experience working with ERP systems, consider describing your familiarity with them and what you hope to learn if hired.

Example: “I’ve worked in IT for over 10 years now, but I haven’t had the opportunity to work with Infor’s ERP system before. However, I am familiar with some of its components, such as APO and Business Warehouse, which I think will help me get up to speed quickly.”

14. Are you comfortable working remotely?

Working remotely is a common practice in the IT industry. Employers ask this question to make sure you’re comfortable working from home or another remote location. They want to know that you can still be productive and meet deadlines when not in an office setting. Use your answer to show that you are self-motivated and able to work independently. Explain how you will stay on top of your responsibilities even if you aren’t in the office.

Example: “I am very comfortable working remotely. In my last role, I was often asked to work from home because we were short-staffed. I actually prefer working from home because it gives me more time to focus without distractions. I find that I’m much more productive when I don’t have to commute to work. I also like being able to set my own hours so I can balance my work with other obligations.”

15. Can you tell me about a time you were able to successfully persuade someone to buy a product or service they weren’t interested in?

This question can give the interviewer insight into your communication skills and ability to persuade others. Use examples from previous jobs or personal experiences where you were able to convince someone to change their mind about a product or service.

Example: “In my last role, I was working with a client who wasn’t interested in our software because it didn’t have all of the features they wanted. Instead of trying to sell them on the entire program, I asked questions to learn more about what they needed and found out that we had a different version of the software that could meet their needs. We ended up selling them that version instead.”

16. If hired, what kind of goals would you set for yourself?

This question is an opportunity to show your ambition and enthusiasm for the role. It’s a good idea to mention some of the skills you’d like to develop, or how you plan to contribute to the company’s success.

Example: “I would start by learning as much as I can about Infor products and services. I’m already familiar with many of them, but there are always new developments in technology that require us to adapt our strategies. I also want to make sure my team members have all the resources they need to succeed. For example, if one of my colleagues needs help with a project, I’ll do everything I can to support them.”

17. How do you keep up with technological advancements?

As a developer, you need to be able to keep up with technological advancements. This question helps the interviewer determine how much effort you put into staying current in your field and whether you can adapt to new technologies quickly. Use examples from past experience where you’ve learned about new technology or researched emerging trends.

Example: “I have always been passionate about learning new things, so I subscribe to several tech blogs and newsletters that help me stay on top of what’s happening in the industry. In my last role, I was one of the first people to learn about a new development platform because I subscribed to an email newsletter that announced it. I then spent time researching the product and found out that our company would soon offer it as an alternative to our current system.”

18. Do you have experience managing teams?

This question can help the interviewer determine your leadership skills and how you interact with others. Use examples from previous experience to highlight your ability to lead a team, delegate tasks and motivate employees.

Example: “In my last role as an IT manager, I had five other technicians on my team. We worked together to solve client issues and troubleshoot problems. I also helped train new hires and provided feedback on their performance. In this role, I learned that it’s important to provide constructive criticism when necessary and praise employees for their work.”

19. The position requires extensive travel, would you be comfortable with traveling 85% of the year?

Travel is a common requirement for many positions in the IT industry. Employers ask this question to make sure you are comfortable with frequent travel and that it won’t negatively impact your work performance. When preparing for an interview, think about how much time you spend on the road each year. If you have experience traveling frequently, explain what strategies you use to stay productive while on the road.

Example: “I am very comfortable with frequent travel. In my previous position, I traveled 85% of the year. To remain productive while on the road, I always bring along my laptop so I can complete work tasks during downtime. I also try to get plenty of sleep before leaving town so I’m well-rested when arriving at my destination.”

20. What do you think our company does better than other companies in this industry?

This question is a great way for the interviewer to see how you view their company and its place in the industry. It also gives them insight into your knowledge of the company, which can be helpful if they are considering hiring you. When answering this question, it’s important to focus on what you know about Infor and its products or services. You should also try to include some specific examples of why you think Infor does these things better than other companies.

Example: “I’ve used Infor software before, so I have first-hand experience with the quality of the product. I think one thing that sets Infor apart from other companies in this industry is the level of customer service provided by the company. Whenever I had questions about my software, I was able to get help quickly and easily. The support team was always friendly and knowledgeable, which made me feel confident using the software.”