20 Kroll Interview Questions and Answers

When it comes to interviews, preparation is key. And when you’re interviewing for a job at Kroll, it’s especially important to be prepared to answer questions about the company.

Kroll is a provider of risk solutions that helps clients make confident risk management decisions. As such, interviewers will likely want to know why you’re interested in working for Kroll and what you know about the company. They may also ask you to share your thoughts on risk management and how you would approach solving a specific problem.

To help you prepare, we’ve compiled a list of sample Kroll interview questions and answers. By studying these questions and crafting your own thoughtful responses, you’ll be in a great position to impress your interviewer and land the job.

Kroll Interview Process

The interview process at Kroll can vary depending on the position you are applying for. However, most positions will require at least one phone screening and one in-person interview. The phone screening is usually conducted by a HR representative and will cover basic questions about your experience and why you are interested in the role. The in-person interview will be more focused on your skills and experience, and may include a panel of interviewers. For some positions, you may also be required to complete a written assessment or case study. Overall, the interview process can be lengthy and challenging, but it is generally a positive experience.

1. What do you know about Kroll and our services?

This question is a great way to test your knowledge of the company and its services. It also shows that you have done some research on the organization before coming in for an interview. When answering this question, it can be helpful to mention one or two things about Kroll that stood out to you during your research.

Example: “I know that Kroll has been around since 1994 and that you are considered one of the top risk management companies in the world. I am impressed by how many clients you work with and the fact that you have offices all over the globe. I also know that you offer several different types of security solutions, including cyber security, fraud detection and more.”

2. Tell me about a time when you had to deal with a difficult client or situation, how did you handle it?

An interviewer may ask this question to learn more about your customer service skills. They want to know how you would handle a situation that could be challenging, such as an upset client or difficult conversation. In your answer, try to show the interviewer that you can remain calm and professional in these situations.

Example: “I once had a client who was very upset with our services. I listened carefully to what they were saying and tried to understand their concerns. After we talked for a while, I realized that there was some miscommunication between us. We worked together to find a solution that satisfied both of us.”

3. Describe your experience as an analyst.

This question is an opportunity to show your knowledge of the industry and how you can apply it to a new role. When answering, consider what skills you have that are relevant to this position.

Example: “I started my career as an analyst at a small firm where I was responsible for researching companies and their executives. This helped me develop my research and communication skills while also learning about different industries. As I gained more experience, I moved up in the company to become a senior analyst, which required me to manage a team of analysts. In this role, I learned how to delegate tasks and provide feedback on work quality.”

4. Do you have any experience working in a team environment?

Working in a team environment is an important part of the Kroll culture. The interviewer may ask this question to learn more about your teamwork skills and how you interact with others. To answer, think of a time when you worked well with others on a project or task. Explain that you enjoy working as part of a team and are willing to do so if hired by Kroll.

Example: “In my current role, I work alongside two other analysts who help me complete projects and tasks. We often collaborate on our work and offer each other advice and feedback throughout the day. In previous roles, I have also worked in teams where we helped one another solve problems and complete assignments.”

5. How would your co-workers describe you?

This question can help the interviewer get to know you as a person and how you interact with others. It’s important to be honest, but also show that your co-workers would have positive things to say about you.

Example: “My colleagues would describe me as someone who is always willing to lend a hand when they need it. I’m very friendly and easy to talk to, which makes me approachable for my coworkers. They’d also say that I am organized and efficient in my work, which helps them out when they’re looking for information or guidance.”

6. How well do you work under pressure?

This question can help an interviewer determine how well you perform in a fast-paced environment. When answering this question, it can be helpful to mention a time when you had to work under pressure and the steps you took to complete your task successfully.

Example: “I thrive in high-pressure situations because I know that my ability to think clearly and make quick decisions is one of my greatest strengths. In my last role as a risk analyst, I was tasked with helping my team meet a tight deadline for a client’s annual report. We were able to get all of our tasks completed on time by working together and delegating responsibilities.”

7. Can you tell me about a conflict you had at work and how you handled it?

This question can help the interviewer learn more about your problem-solving skills and how you resolve conflicts. When answering this question, it can be helpful to describe a situation where you had to use your critical thinking skills to find a solution that benefited everyone involved.

Example: “At my previous job, I was working on a project with another employee who was also responsible for a different part of the same project. One day, they asked me to complete one of their tasks because they were sick. I agreed but later found out that they hadn’t actually been ill. I talked to them about what happened and we both apologized to each other. We then decided to work together on the project again.”

8. Tell us why you want to work at Kroll.

This question is a great way for employers to learn more about your interest in their company. When you answer this question, it’s important to show that you’ve done some research on the company and understand what they do. You can also use this opportunity to highlight any skills or experiences that make you a good fit for the role.

Example: “I want to work at Kroll because I’m passionate about helping businesses protect themselves from cybercrime. In my last position as an IT security specialist, I helped companies create strong passwords and implement firewalls. I think my experience would be valuable to Kroll because I know how to help clients avoid cyberattacks.”

9. Are you comfortable answering phone calls?

This question is a way for the interviewer to assess your communication skills. They want to know if you can speak clearly and professionally on the phone, as well as whether you are comfortable doing so.

Example: “Yes, I am very comfortable answering phones. In my previous role, I was responsible for taking calls from clients who had questions about their accounts or wanted to make changes to their policies. I always made sure to greet callers with a friendly voice and answer all of their questions in a clear and concise manner.”

10. Provide an example of a time where you had to prioritize, how did you choose what comes first?

This question can help the interviewer understand how you prioritize your work and what steps you take to ensure that all tasks are completed in a timely manner.

Example: “At my previous job, I had to manage multiple projects at once. One of the most important things I did was create a schedule for myself so I could keep track of when certain assignments were due. This helped me stay organized and ensured that I didn’t forget any deadlines or meetings.”

11. Have you ever worked on a project that didn’t go as planned? How did you manage it?

This question can help the interviewer understand how you respond to challenges and setbacks. Use your answer to highlight your problem-solving skills, ability to adapt and commitment to excellence.

Example: “I once worked on a project that was supposed to take two weeks but ended up taking three months. I had to manage my client’s expectations while still ensuring we met our deadlines. To do this, I scheduled weekly meetings with my team members to discuss progress and outline what tasks needed to be completed by the end of the week. This helped me stay organized and ensure everyone knew their responsibilities.”

12. How do you think valuation analysis is important for companies?

This question is an opportunity to show your knowledge of the industry and how you can apply it to a company’s needs. Valuation analysis helps companies understand their financial risks, which is important for any business that wants to succeed. In your answer, explain why valuation analysis is important and what steps you would take to help a client with this process.

Example: “Valuation analysis is essential for businesses because it allows them to make informed decisions about risk management. I have experience performing valuation analysis on multiple projects, including one where I helped a client determine whether they should invest in a new property. I used my expertise in data collection and analysis to evaluate the current market conditions and predict future outcomes. This information allowed the client to make a confident decision.”

13. If hired, what would be the most challenging part about being a senior associate for you?

This question is an opportunity to show your interviewer that you are aware of the responsibilities and challenges of this role. You can use this question as a chance to demonstrate your ability to handle pressure, prioritize tasks and solve problems.

Example: “The most challenging part about being a senior associate would be managing my time effectively. I am used to working on many projects at once, but with more responsibility comes more work. I plan to make sure I always have a calendar where I write down all deadlines for each project so I can stay organized and ensure I meet all of my client’s needs.”

14. How long have you been working in the financial industry?

This question is a great way to learn more about your potential new colleague. It can also help the interviewer determine if you are qualified for the position. When answering this question, it’s important to be honest and provide details that show how your experience will benefit Kroll.

Example: “I have been working in the financial industry for five years now. I started as an intern at my current company where I learned all of the ins and outs of risk management. After graduating from college with a degree in finance, I was hired by my current employer. There, I worked my way up from junior analyst to senior analyst.”

15. What are some qualities you look for in a good manager?

A hiring manager may ask this question to learn more about your management style and how you would interact with other employees. When answering, it can be helpful to mention a specific quality that you admire in a manager and explain why it’s important to you.

Example: “I think one of the most important qualities in a good manager is their ability to remain calm under pressure. I’ve worked for managers who were very laid-back and others who were more intense, but regardless of their personalities, they all had the ability to stay levelheaded when things got tough. This quality has helped me feel more confident in my own abilities as an employee.”

16. Why do you think you would be a good fit for the company?

This question is a great way for employers to learn more about your knowledge of their company and how you can contribute. When answering this question, it’s important to highlight the skills that make you an ideal candidate.

Example: “I think I would be a good fit for Kroll because of my extensive experience in risk management. Throughout my career, I’ve helped companies develop strategies to reduce risks and protect themselves from cyberattacks. In fact, I have been able to help several clients avoid data breaches by implementing security measures.”

17. Give an example of a time when you were challenged by a task, how did you approach it?

This question is an opportunity to show your problem-solving skills and how you approach challenges. When answering this question, it can be helpful to think of a time when you faced a challenge at work or in school and the steps you took to overcome that challenge.

Example: “When I was working as a security guard for a large company, I noticed that there were several areas where we weren’t monitoring cameras. I approached my supervisor about adding more cameras to those areas. My supervisor agreed with me and we added additional cameras to the areas I suggested.”

18. What skills can you bring to the table?

This question is a great way to show the interviewer that you have the skills and experience needed for this role. When answering, it can be helpful to list your most relevant skills first and then move on to other skills you may have.

Example: “I am highly organized and detail-oriented, which helps me stay focused on my work and meet deadlines. I also have excellent communication skills, so I’m able to clearly explain complex concepts to others. Finally, I have strong problem-solving skills, so I’m always looking for new ways to improve processes.”

19. Why are you interested in this position?

This question is a great way for employers to learn more about your background and why you are the best candidate for this role. When answering, it can be helpful to highlight any experience or skills that relate to the job description.

Example: “I am interested in this position because I have always been passionate about risk management. In my previous roles, I’ve helped companies develop strategies to reduce their risks and make confident decisions. I think Kroll would be an excellent place to continue developing my knowledge of risk management and help clients achieve success.”

20. What do you think will be the biggest challenge facing the financial service industry in the next 5 years?

This question can help the interviewer get a sense of your knowledge about the industry and how you might fit in. Your answer should show that you have an understanding of what’s happening in the financial service industry, but it also needs to show that you’re able to adapt to change.

Example: “I think one of the biggest challenges facing the financial services industry is adapting to new technology. As more people use mobile devices for their banking, there are still many who prefer using desktop computers. Financial institutions need to find ways to make both options equally convenient and safe. I believe Kroll has already begun addressing this challenge by offering digital solutions alongside traditional ones.”