Patient Access Director Resume Example & Writing Guide
Use this Patient Access Director resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Patient access directors are tasked with overseeing the administrative aspects of a healthcare organization. They’re responsible for ensuring that patients can easily access the care they need—whether that means coordinating insurance claims or scheduling appointments.
As a patient access director, you’re part of a team that’s responsible for helping people get better—and that’s an incredibly rewarding role. If you’re looking for a new position where you can make a real difference in people’s lives, here are some tips for writing a great patient access director resume plus an example for reference.
How to Write a Patient Access Director Resume
Here’s how to write a resume of your own.
Write Compelling Bullet Points
When you’re writing bullet points, it can be tempting to focus on the responsibilities of your job. But that’s not enough to make a strong impression. Instead, you should focus on the results of your work.
For example, rather than saying you “managed patient scheduling,” you could say that you “reduced wait time for new patients from 15 minutes to 2 minutes, resulting in a 20% increase in patient satisfaction ratings.”
The second bullet point paints a much clearer picture of what you did and the impact of your work. And it also provides a specific number to demonstrate the impact of your work.
Identify and Include Relevant Keywords
When you apply for a patient access director role, your resume goes through an applicant tracking system (ATS). This program scans your resume for certain keywords related to the job. If your resume doesn’t include enough of the right terms, the ATS might filter out your application.
One way to make sure your resume makes it past the ATS is to include relevant keywords throughout all sections of your resume. You can find some of the most commonly used patient access director keywords below:
- Patient Access
- Medical Billing
- Healthcare Management
- Healthcare
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Hospitals
- Electronic Medical Record (EMR)
- Healthcare Information Technology (HIT)
- Managed Care
- Healthcare Consulting
- Medicare
- Electronic Medical Record Implementation
- Reimbursement
- Insurance
- Data Analysis
- Public Policy
- Strategy
- Financial Analysis
- Healthcare Industry
- Life Sciences
- Revenue Cycle
- Revenue Cycle Management
- Managed Care Strategy
- Medical Coding
- Inpatient Care
- Ambulatory Care
- U.S. Department of Health and Human Services
- U.S. Medicare Program
- Office Administration
- Customer Service
Showcase Your Technical Skills
The technical skills section of your resume is one of the most important sections to focus on, as it can be the deciding factor in whether or not you get an interview. As a Patient Access Director, you will be expected to be proficient in a variety of software programs, such as electronic health records (EHR) systems, patient scheduling software, and billing and coding software. Additionally, you should list any other relevant technical skills, such as experience with customer service software or project management software.