Resume

People Manager Resume Example & Writing Guide

Use this People Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

People managers are responsible for developing and leading their teams, driving growth and innovation, and maintaining a high level of customer satisfaction. They’re the glue that holds organizations together, connecting different departments and helping everyone work together toward a common goal.

If you’re an organized, people-focused professional with experience managing others effectively, you might be ready to take on a role as a people manager yourself. Follow these tips and resume example to write a compelling people manager resume that hiring managers will love.

Michael Garcia
Chicago, IL | (123) 456-7891 | [email protected]
Summary

Seasoned people manager with over 10 years of experience in human resources and customer service. Proven ability to develop and lead teams, build relationships, and drive results. Passionate about developing employees into top performers and fostering a positive company culture.

Education
Roosevelt University Jun '10
M.S. in Industrial/Organizational Psychology
DePaul University Jun '06
B.A. in Psychology
Experience
Company A, People Manager Jan '17 – Current
  • Managed a team of 5 people to achieve company goals and objectives, including recruiting, hiring, training, coaching, motivating, rewarding and terminating employees as needed.
  • Developed employee performance plans based on job responsibilities and set clear expectations for each position in the department.
  • Oversaw all aspects of payroll processing for the entire organization with emphasis on accuracy and timeliness.
  • Coordinated work schedules among staff members to ensure coverage during peak times at the store level while maintaining labor budget guidelines.
  • Maintained knowledge of current laws and regulations regarding personnel practices within retail organizations and implemented procedures that comply with these requirements.
Company B, People Manager Jan '12 – Dec '16
  • Spearheaded the implementation of a new performance review system that increased employee satisfaction by 10%
  • Conducted weekly one-on-one meetings with all employees to discuss their progress and goals for the week
  • Managed an annual budget of $1M, ensuring that each department had adequate resources to complete projects
  • Reduced turnover rate by implementing a comprehensive onboarding program for new hires
  • Implemented a quarterly recognition program which boosted morale among employees by 15%
Company C, Sales Manager Jan '09 – Dec '11
  • Oversaw 3 sales teams and administered a $60K budget for advertising, marketing, and business development activities
  • Managed the fulfillment of orders from inception to delivery; developed an automated inventory management software that increased productivity by 20%
  • Generated over 60 online leads per day using social media platforms such as Facebook & LinkedIn; achieved 5-year revenue growth of 200%
Certifications
  • Certified Professional in Human Resources (CPHR)
  • Senior Professional in Human Resources (SPHR)
  • SHRM-SCP
Skills

Industry Knowledge: Management, Team Leadership, Employee Development, Training, Performance Management, Motivation, Team Building
Technical Skills: Microsoft Office Suite, Salesforce, Zendesk, Google Analytics, Google AdWords, Hubspot, Tableau
Soft Skills: Communication, Leadership, Conflict Resolution, Teamwork, Public Speaking, Problem Solving, Motivation

How to Write a People Manager Resume

Here’s how to write a people manager resume of your own.

Write Compelling Bullet Points

When you’re writing your bullet points, it can be tempting to focus on the responsibilities of your job. But that’s not enough to make a strong impression. Instead, you want to focus on the results of your work.

For example, rather than saying you “managed employee schedules,” you could say that you “reduced employee scheduling errors by 50% in six months, resulting in a 10% increase in customer satisfaction ratings.”

The second bullet point is much stronger because it provides specific numbers and details about how you contributed to the company’s bottom line.

Identify and Include Relevant Keywords

When you apply for a people manager role, your resume is likely to go through an applicant tracking system (ATS). This system looks for certain keywords related to the position in order to determine whether your skills are a match for the job. If you don’t have enough relevant keywords on your resume, the ATS might discard your application before a recruiter ever sees it.

The best way to make sure you include the right keywords on your resume is to take a look at some of the most commonly used keywords for people manager roles and add them where they’re appropriate. Here are some examples:

  • Talent Management
  • Employee Engagement
  • Change Management
  • Leadership Development
  • Human Resources (HR)
  • Recruiting
  • Onboarding
  • HR Policies
  • Performance Management
  • Interviewing
  • Coaching
  • Employee Relations
  • Succession Planning
  • Strategy
  • Organizational Development
  • Succession Planning
  • Organizational Design
  • HR Transformation
  • Compensation & Benefits
  • Team Building
  • Management
  • HR Operations
  • Microsoft Access
  • Project Management
  • Team Leadership
  • Business Strategy
  • HR Consulting
  • Negotiation
  • Management Consulting
  • Employer Branding

Showcase Your Technical Skills

In order to be successful in this role, it is essential that people managers are proficient in a variety of technical systems and procedures. Recruiters are looking for people managers who are skilled in programs like Microsoft Office Suite, ERP systems, and manufacturing software. Additionally, it is important that people managers are familiar with government regulations related to their industry, as they will often be responsible for ensuring that the organization is in compliance with these regulations.

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