20 PSA Airlines Interview Questions and Answers

When you go to an interview for a position with PSA Airlines, you can expect to be asked questions about your experience, your skills, and your ability to do the job. But you may also be asked some company-specific questions.

To help you prepare, we’ve compiled a list of sample PSA Airlines interview questions and answers. These questions will give you a better idea of what to expect, and how to show that you’re the right candidate for the job.

PSA Airlines Interview Process

The interview process at PSA Airlines is relatively quick and easy compared to other airlines. The initial application is followed by a recorded video interview, and then finally an in-person interview. If you are successful in the interviews, you will be offered a job on the spot. The pay is relatively low, but the experience is great.

1. Why do you want to work for PSA?

This question is an opportunity to show your enthusiasm for the position and company. When answering, it can be helpful to mention a few specific aspects of PSA that you like or what attracted you to apply in the first place.

Example: “I want to work for PSA because I am passionate about aviation and love working with people. I have always been interested in flying and would love to get paid to do something I enjoy. I also really appreciate how friendly everyone at PSA seems to be. Your company culture seems very positive and welcoming.”

2. How would you handle a situation where a passenger becomes agitated and unruly during flight?

This question is designed to assess your conflict resolution skills and ability to remain calm under pressure. Your answer should include a specific example of how you handled this situation in the past, as well as what steps you took to resolve it.

Example: “In my previous position at PSA Airlines, I encountered a passenger who became agitated during flight due to an issue with their ticket. The passenger began yelling at me and other employees on board the plane, which made some passengers uncomfortable. I calmly explained that we could not change their ticket but offered them a voucher for future flights. This seemed to placate the passenger, and they calmed down.”

3. Do you have any experience working as a Flight Attendant?

This question is a great way for the interviewer to learn more about your experience and how it relates to working as a Flight Attendant. If you have previous experience, be sure to highlight any skills or qualities that make you an ideal candidate for PSA Airlines.

Example: “I worked as a Flight Attendant at SkyWest Airlines for three years before I applied here. During my time there, I learned valuable communication skills and customer service techniques that helped me develop into a confident professional. My ability to work well under pressure and solve problems quickly has also been beneficial in my career.”

4. What is your biggest weakness?

Employers ask this question to learn more about your personality and how you might fit in with their team. They want to know that you are self-aware, so it’s important to answer honestly. When answering this question, try to think of a weakness that isn’t too serious or something that would be hard for you to overcome.

Example: “My biggest weakness is my attention to detail. I am always looking for ways to improve myself, though, so I have started using an app on my phone to help me remember things like appointments and deadlines.”

5. Tell me about a time you had to deal with an unhappy customer or coworker.

This question can help an interviewer understand how you handle conflict and challenges. Use your answer to highlight your problem-solving skills, communication skills and ability to work with others.

Example: “In my last position as a customer service representative, I had a coworker who was always late for our shift. This made it difficult for us to get everything done on time because we were constantly switching tasks. After talking with them about the issue, they agreed to be more punctual. However, after a few weeks, they were still being tardy. We talked again, and they said that their car broke down and they would need to take public transportation instead of driving. They promised to arrive at least 15 minutes early from then on.”

6. What are your career goals?

This question can help the interviewer determine if you are a good fit for their company. They want to know that you have goals and aspirations, but also that you’re willing to work hard to achieve them. When answering this question, be sure to mention your career goals as well as any personal goals you may have.

Example: “I am currently working toward my pilot’s license so I can fly solo. My goal is to become a commercial airline pilot in five years. In the meantime, I would love to continue flying with PSA Airlines because of how much I enjoy it.”

7. What kind of tools do you use when inspecting aircrafts?

This question is an opportunity to show your knowledge of the tools and equipment used in this role. You can list a few that you are familiar with, but it’s important to also explain what they do and how they’re used.

Example: “I use several different kinds of tools when inspecting aircrafts. I have my own set of screwdrivers, wrenches and pliers for basic repairs. For more complex issues, I bring along a torque wrench, which measures the amount of force applied to bolts and nuts. A caliper is another tool I use to measure parts and ensure they meet specifications. Finally, I always carry a flashlight so I can see clearly while working at night.”

8. What type of training programs do you have in place at PSA?

The interviewer may ask this question to learn more about your experience with training programs and how you’ve benefited from them. If you have any formal training, be sure to mention it in your answer.

Example: “I’m a certified pilot through the Federal Aviation Administration, which I earned after completing my flight training at PSA’s training facility. The company also offers several other types of training for its pilots, including recurrent training that helps us stay up-to-date on current regulations and safety procedures. Additionally, we can take advantage of simulator training to practice emergency situations before they happen.”

9. Are you comfortable working on airplanes that fly day and night?

This question is a way for the interviewer to understand your willingness to work in different conditions. It also helps them determine if you have experience working on airplanes that fly at night and during the day. If you do, it can help show your ability to adapt to new situations.

Example: “I am very comfortable working on airplanes that fly both during the day and at night. In my last position, I worked as an aircraft mechanic on several planes that flew during the day and at night. I was responsible for making sure all of the systems were functioning properly before takeoff. This included checking fuel levels, tire pressure and more.”

10. Have you ever worked in a team environment?

Teamwork is an important skill for employees at PSA Airlines. The company values collaboration and communication, so it’s likely that you’ll be working with others to achieve goals. When answering this question, explain how your previous work experience has helped you develop teamwork skills.

Example: “I’ve worked in a team environment since I started my career as a flight attendant. At my last job, I was part of a large team of flight attendants who communicated regularly about our schedules, customer needs and other relevant information. We also collaborated on projects like training new hires and developing new procedures.”

11. What type of licenses do you hold, if any?

This question is a great way to show the interviewer that you have experience in the aviation industry. If you don’t hold any licenses, explain what other qualifications you do have and how they relate to this position.

Example: “I currently hold my private pilot’s license with instrument rating. I also have completed training for emergency procedures and first aid certification. In addition, I am working toward completing my commercial pilot’s license.”

12. Describe a time when you handled a difficult situation.

This question can help the interviewer learn more about your problem-solving skills and how you react to challenges. Use examples from previous work experiences or personal life situations that highlight your ability to solve problems, communicate with others and adapt to challenging circumstances.

Example: “When I was working as a flight attendant for PSA Airlines, one of my passengers became ill during the flight. The passenger started vomiting in their seat, which caused other passengers to become nauseous. I immediately notified the pilot so they could prepare for an emergency landing. After we landed, paramedics boarded the plane to assist the sick passenger. I helped clean up the mess left behind by the passenger and assisted other passengers until they were ready to leave.”

13. What kind of maintenance schedule does PSA follow?

This question is a great way to show your knowledge of the company’s policies and procedures. When answering this question, it can be helpful to mention any specific maintenance schedule you may have worked with in the past.

Example: “PSA follows an annual inspection for all aircrafts that includes checking the landing gear, fuel system, engine mounts, tires, brakes, hydraulic lines, flight controls, electrical systems and more. The airline also performs daily inspections on each aircraft before takeoff, including checking the oil levels, tire pressure, flaps and other important parts.”

14. What are some strengths and weaknesses you exhibit in the workplace?

This question is a common one in interviews, and it’s important to be honest. Employers want to know what you’re good at as well as areas where you can improve. When answering this question, try to focus on your strengths rather than weaknesses.

Example: “I am extremely organized and detail-oriented. I also have excellent communication skills and work well under pressure. My only weakness is that sometimes I get overwhelmed with too much information. However, I’ve learned how to manage my time better so I don’t feel stressed.”

15. Provide a scenario where you had to prioritize between multiple responsibilities.

This question can help the interviewer determine how you prioritize your time and manage multiple projects. Use examples from previous work experience to show that you are organized, efficient and able to meet deadlines.

Example: “In my current role as a customer service representative, I am responsible for answering incoming calls, emails and social media messages while also resolving issues with customers in person or over the phone. In addition to this, I have to ensure all of my paperwork is completed accurately and on time. To balance these responsibilities, I use an online scheduling tool to organize my day into blocks of time dedicated to each task. This helps me stay focused and ensures I’m meeting all of my obligations.”

16. If a plane was coming in late and there was still another flight scheduled for the same aircraft, how would you handle it?

This question is a great way to test your problem-solving skills and ability to prioritize. It also shows the interviewer how you would handle multiple tasks at once.

Example: “If I was working as a PSA Airlines flight attendant, I would first make sure that all passengers were comfortable and had everything they needed. Then, I would check with my colleagues to see if anyone could take over for me so I could help get the plane ready for its next flight. If not, I would stay on until the next scheduled flight. This ensures that our customers are safe and taken care of while also ensuring that we’re able to keep up with our schedule.”

17. What type of training do you provide for new employees?

This question can help the interviewer understand your training style and how you might train new employees at PSA Airlines. When answering this question, it can be helpful to describe a specific type of training that you have provided in the past.

Example: “In my last role as an HR manager, I helped develop our onboarding program for new hires. We created a three-day orientation where we introduced new hires to all aspects of the company, including policies, procedures and benefits. We also had several one-on-one meetings with each employee to discuss their career goals and how they could achieve them within the company.”

18. Which shift are you available to work?

This question is a way for the interviewer to learn more about your availability. They may also want to know if you have any scheduling preferences, such as working weekends or holidays. When answering this question, be sure to mention all of the shifts that you are available to work and provide reasons why you would prefer one over another.

Example: “I am available to work every shift except for the overnight shift. I find that I get too little sleep when working overnight, which can affect my performance during the day. I prefer to work the morning, afternoon and evening shifts because they allow me to spend time with my family in the evenings.”

19. What skills would you bring to this position?

This question is an opportunity to show the interviewer that you have the skills and abilities needed for this position. When answering, it can be helpful to list a few of your strongest skills and how they would benefit PSA Airlines.

Example: “I am highly organized and detail-oriented, which I believe are essential skills for this role. As a customer service representative, I understand the importance of being friendly and helpful while also remaining professional. My attention to detail means I will always provide accurate information to customers and coworkers, and my organizational skills mean I’ll always meet deadlines and stay on top of my work.”

20. What is your availability like?

Employers ask this question to make sure you can work the hours they need. They want employees who are available when they’re needed and able to work overtime if necessary. When answering, be honest about your availability. If you have a lot of flexibility, explain that you would be willing to work any shift or overtime as needed.

Example: “I am currently looking for full-time employment, so I’m available to work whatever hours you need me to. I know PSA is a growing company, so I understand there may be times where we need to work late or on weekends. I am flexible with my schedule, so I will do whatever it takes to help the company succeed.”