20 RGIS Interview Questions and Answers

When it comes to company specific interview questions, RGIS is no different than any other company. However, because RGIS is in the business of retail grocery inventory, there are certain questions that you may be asked during an interview that are specific to the company.

In this guide, we will provide you with some sample RGIS interview questions and answers that will help you prepare for your interview.

RGIS Interview Process

The interview process at RGIS is generally quick and easy. There are a few different types of interviews that you may go through, depending on the position you are applying for. For example, if you are applying for an Associate position, you may be asked general interview questions in a very informal atmosphere. If you are applying for an Auditor position, you may be asked to take a test to be sure you can count and are able to distinguish objects from each other. Casual Stocktakers may be asked basic questions about attention to detail capabilities, working independently, team work and problem solving. Inventorists may be asked questions about their experience with inventory and machines, as well as a practical task such as stocktaking. Inventory Specialist positions typically involve an online video meeting, while Inventory Associates may have a quick meet & greet in a public retail store. Interns usually have a phone or video interview. Overall, the interview process is relatively simple and straightforward.

1. Are you comfortable working with a handheld device?

RGIS requires its employees to use a handheld device for the majority of their work. The interviewer wants to make sure you are comfortable with this aspect of the job and that you have experience using similar devices in your past roles. If you don’t, be honest about it and explain how you will learn to use the device if hired.

Example: “I am very comfortable working with handheld devices. In my last role as an inventory manager, I used a handheld device to scan products and track sales. It was a little challenging at first, but after a few weeks, I got the hang of it.”

2. What is your experience with inventory management and control?

RGIS is a company that specializes in inventory management and control. Your answer should show the interviewer your experience with this process, including how you use technology to manage it.

Example: “I have worked as an inventory manager for five years now. I started out working at a small grocery store where we used pen and paper to keep track of our inventory. We would enter all data into a spreadsheet every night before closing time. As the business grew, we invested in software that helped us automate the entire process. Now, we can easily track our inventory levels and make adjustments when needed.”

3. Would you consider yourself to be detail oriented?

This question is a great way to determine how well you can perform in an environment that requires attention to detail. Detail orientation is important for RGIS employees because they must ensure the accuracy of their work and maintain high standards of quality control.

Example: “I would definitely consider myself to be detail oriented, especially when it comes to my work. I have always been someone who takes pride in what I do, so I am committed to doing things right the first time. This has helped me develop good habits that allow me to stay organized and focused on the task at hand.”

4. Do you have any experience with data entry?

This question is a great way to determine if the candidate has experience with data entry and how they feel about it. If you have no experience, you can explain that you are willing to learn new things.

Example: “I do have some experience with data entry, but I would prefer not to spend my time doing this kind of work. However, I am open to learning more about RGIS software and how it works.”

5. How would you handle an upset customer?

An interviewer may ask this question to assess your customer service skills. They want to know that you can handle a difficult situation and resolve it quickly. In your answer, demonstrate how you would use your problem-solving skills to help the customer feel better about their experience with the company.

Example: “I have had to deal with upset customers before, but I try my best to avoid upsetting them in the first place. If they do become upset, I listen carefully to what they are saying and empathize with their feelings. Then, I explain why I am unable to change their situation at that moment. Finally, I offer to find someone who can help them.”

6. What are some of the most important qualities for someone in this position?

This question is an opportunity to show your interviewer that you have the qualities needed for success in this role. When answering, it can be helpful to think about what skills and abilities are most important for someone in this position.

Example: “The two most important qualities I see in a successful RGIS employee are attention to detail and problem-solving skills. In my last job as a cashier, I noticed that many customers would return items they had just purchased because of small mistakes like misspellings or incorrect quantities. This taught me how important it is to pay close attention to details when working with customers.

Another quality I find important is problem-solving skills. At my previous job, I often encountered situations where I didn’t know exactly how to proceed. By asking questions and thinking critically, I was able to solve these problems and learn new ways to approach similar issues in the future.”

7. We work mainly at night, are you ok with that?

This question is a good way to see if the candidate can handle working at night. It’s important for employers to know that their employees are comfortable with this schedule, as it allows them to make sure they’re hiring people who will be happy in their positions.

Example: “I’m actually used to working nights and weekends, so I don’t think it would be an issue for me. In fact, I find that I work better when there aren’t many distractions around.”

8. If you were assigned to audit a store, what steps would you take?

This question is an opportunity to show your knowledge of the RGIS audit process. You can describe a time you audited a store and how you completed the task.

Example: “I would first review the inventory report for the previous week, then I’d walk through the entire store to check if there are any discrepancies between what’s on the shelves and what’s in the computer system. If there are, I’ll take pictures of the discrepancy and note it in my report. After that, I’ll go back to the office and enter all the information into our database.”

9. Why should we hire you over other candidates?

This question is a great opportunity to show your confidence and enthusiasm for the position. It’s also an excellent way to highlight any relevant skills you have that are related to the job description.

Example: “I am confident I would be a valuable asset to this company because of my ability to work well in a team environment, my attention to detail and my passion for customer service. My previous experience working as a cashier has given me a unique perspective on what customers want from their shopping experiences. I believe these skills make me a perfect fit for this role.”

10. When was a time where you had to make decisions about a process without consulting your direct manager.

This question can help the interviewer understand your ability to make independent decisions and how you used your critical thinking skills.

Example: “In my previous role, I was responsible for managing a large team of inventory specialists who were tasked with scanning products in grocery stores across the state. One day, one of our scanners broke down, which meant that we would have to temporarily stop scanning products until it could be fixed. I had to decide whether or not to continue working on other projects while waiting for the scanner to be repaired. After discussing the situation with my manager, they decided to allow me to delegate tasks to some employees so others could focus on fixing the broken scanner.”

11. Describe how you would approach a problem if systems weren’t functioning properly.

This question is a great way to assess your problem-solving skills and ability to work under pressure. When answering this question, it can be helpful to provide an example of how you would approach the situation and what steps you would take to solve the issue.

Example: “If systems weren’t functioning properly, I would first try to identify the cause of the problem. If there was a technical issue, I would contact IT or other relevant staff members for assistance. If there wasn’t a technical issue, I would review my notes from training to see if there were any processes that needed to be adjusted.”

12. Provide an example of a successful project you worked on.

This question is an opportunity to showcase your skills and experience. When answering this question, it can be helpful to discuss a project that you enjoyed working on or one that helped the company achieve its goals.

Example: “I recently worked with a client who was looking for ways to improve their inventory management system. We discussed how they could use technology to streamline their processes and reduce costs. After researching several solutions, we determined that our software would be the best option for them. They implemented our solution and saw immediate results. The software reduced errors in product placement by 50% and saved the company $100,000 annually.”

13. How do you think RGIS can improve its operations?

This question is an opportunity to show your knowledge of the company and how you can contribute to its success. Use examples from your experience that highlight your ability to improve operations, increase efficiency or reduce costs.

Example: “I think RGIS could benefit from a more streamlined inventory management system. I’ve worked with several clients who have used multiple software programs for different aspects of their business. This leads to confusion when employees are trying to find information about products in the warehouse or on store shelves. A single program would allow employees to access all relevant data in one place.”

14. Can you tell me about a time when you failed to meet a deadline, how did you resolve it?

This question is a great way to learn more about how you handle pressure and time management. It’s important to be honest in your answer, but also show that you learned from the experience.

Example: “I once had an RGIS project due at midnight on a Friday night. I was working with a team of three other people, so we all agreed to work until midnight together. Unfortunately, one of my teammates got sick and couldn’t make it into work. We were still able to complete the assignment by 1am, however, which allowed us to get some sleep before starting our weekend.”

15. Tell us why you want to work at RGIS.

This question is a great way to gauge your level of interest in the company and its culture. It also allows you to show that you’ve done some research on the organization. When preparing for this question, make sure to read through the job description and look at any recent news releases or social media posts from the company.

Example: “I want to work here because I love working with technology and helping businesses succeed. Your company has an amazing reputation for providing excellent customer service and innovative solutions. I’m excited about the opportunity to learn more about RGIS’s products and services.”

16. In this role, we expect employees to start their own routes and conduct inventories independently. Do you feel as though you could manage these responsibilities?

This question is designed to assess your confidence and ability to work independently. It’s important for employers to know that you can handle the responsibilities of this role, so it’s beneficial to highlight any relevant experience or skills you have that would help you succeed in this position.

Example: “I feel confident I could manage my own route and conduct inventories independently. In my previous job, I was responsible for conducting inventory on a weekly basis. I found that I excelled at managing my time and completing tasks efficiently. This helped me complete my routes early and often, which allowed me to spend more time with customers.”

17. Have you ever conducted audits or inventories before?

This question is a great way to gauge your experience with inventory management and auditing. If you have, explain the process in detail. If not, describe how you would conduct an audit or inventory if asked to do so by your employer.

Example: “I’ve conducted audits before for my previous employer. I was responsible for ensuring that all products were accounted for at the end of each day. This included counting the number of items on hand and comparing it to the amount listed in our database. If there was a discrepancy, I reported it to my manager immediately.”

18. What do you think is the most important thing for a team leader to remember when managing others?

This question can help an interviewer understand your leadership skills and how you would manage a team if hired. Use examples from previous experience to show that you are a strong leader who is able to motivate others and encourage them to do their best work.

Example: “I think the most important thing for a team leader to remember when managing others is to be empathetic. I have found that it’s helpful to put myself in my employees’ shoes and try to see things from their perspective. This helps me better understand what they need from me as a manager, which allows me to provide more support and guidance.”

19. At RGIS we use handheld devices to keep track of our inventories. Do you have experience using such a device?

This question is a great way to assess your technical skills and how you might fit into the company. If you have experience using handheld devices, explain what type of device it was and why you chose that one.

Example: “I’ve used several different types of handheld devices in my previous roles. I started out with an iPad but found it too cumbersome for inventory management. I then switched to a smaller tablet-style device that had a stylus. This allowed me to keep track of inventory more efficiently and reduced errors.”

20. RGIS expects all of our auditors to be able to lift up to 50 pounds. You will also be required to bend, kneel, reach above head level and stand for long periods of time. Are you physically capable of handling those requirements?

RGIS is a physically demanding job, so the interviewer wants to make sure you are capable of handling the physical requirements. If you have any limitations or concerns about your ability to perform these tasks, be honest and explain what accommodations you can offer if hired.

Example: “I am in excellent shape and I regularly lift weights at the gym. I also enjoy running and hiking outdoors. I understand that RGIS requires its auditors to lift up to 50 pounds, but I feel confident that I can handle this task.”