19 Securitas Interview Questions and Answers

When it comes to security and investigations, Securitas Deutschland is one of the leading companies in the industry. If you’re looking to start a career in this field, then you’ll need to be prepared for their interview process.

In this article, we’ll give you an inside look at some of the most common Securitas interview questions. With these questions and answers, you’ll be one step closer to getting hired by this top company.

Securitas Interview Process

The interview process at Securitas is generally quick and easy. Most applicants report being contacted by the company within a few days of applying, and interviews are typically conducted over the phone or online. The questions asked during the interview are usually basic and related to the job posting. However, some applicants have reported feeling uncomfortable during the interview due to the personal nature of some of the questions.

After the initial interview, applicants may be required to complete a background check and drug test. For positions that require driving, applicants may also be asked to take a driving test. Once these steps are completed, applicants will be scheduled for onboarding, where they will receive training on the company’s policies and procedures.

2. How do you think technology will impact security in the near future?

This question can help the interviewer get a sense of how you think about technology and its role in your work. Use examples from your experience to show that you understand how security is changing with advancements in technology.

Example: “I believe that technology will continue to play an important role in security, especially as it becomes more advanced. For example, I worked for a company that used facial recognition software to monitor employees’ locations during their shifts. This helped ensure that no one was leaving their post without permission or taking breaks when they weren’t supposed to.”

3. Would you be comfortable working with guns and other weapons?

This question is a way for the interviewer to assess your comfort level with weapons and how you would use them in the workplace. Security companies often have employees who carry guns, so it’s important that you’re comfortable using one if necessary. Your answer should show that you understand why security guards need to be armed and that you can handle a weapon responsibly.

Example: “I am comfortable working with guns because I’ve done it before. However, I prefer not to carry one unless absolutely necessary. In my previous job as a security guard, I was required to carry a gun at all times while on duty. I feel confident handling a gun and know when it’s appropriate to use one.”

4. Are you willing to work overtime if necessary?

This question is a common one for employers to ask because it helps them determine if you’re willing to work long hours when necessary. If you have previous experience working overtime, be sure to mention that in your answer.

Example: “Yes, I am willing to work overtime if needed. In my last position as a security guard at the local mall, I often worked until midnight or later on busy days and weekends. This was something I was happy to do because it helped me meet my sales goals.”

5. How would you respond to someone who is being aggressive towards you?

This question can help the interviewer assess your ability to handle difficult situations. Use examples from past experiences where you were able to diffuse a situation and keep yourself safe while maintaining control of the situation.

Example: “I once had an individual who was being aggressive towards me because he thought I was taking too long to check his ID. I explained that it was company policy for me to take my time when checking IDs, but if he would like to wait in the lobby until I was done, I would be happy to do so. He agreed and waited patiently in the lobby until I was finished.”

6. When was a time that you had to take initiative without waiting for instructions from your supervisor?

This question can help the interviewer understand how you approach your work and whether you’re comfortable with independent decision-making. Use examples from previous jobs to highlight your ability to take initiative, solve problems and make decisions on your own.

Example: “In my last position as a security guard at an event venue, I noticed that one of our cameras was malfunctioning. Rather than waiting for instructions from my supervisor, I immediately went to fix the camera so we could continue monitoring the grounds. While I was fixing the camera, I noticed another problem with a third camera. I fixed both issues before notifying my supervisor.”

7. Tell us about a time when you went above and beyond for a client.

This question is a great way to show your dedication and willingness to go the extra mile for clients. When answering this question, it can be helpful to mention a specific situation where you went above and beyond for a client and how that helped them or benefited them in some way.

Example: “When I was working as a security guard at an apartment complex, one of my clients had just moved into their new place and they were having trouble with their internet connection. They called me because they couldn’t get online and needed to do some work. I offered to help them fix the issue so they could get back to work. After troubleshooting the problem, we discovered that the modem wasn’t plugged in properly. Once I fixed that, they were able to get online again and complete their work.”

8. Have you ever worked at a security firm before?

This question is a great way for the interviewer to learn more about your experience and how it relates to Securitas. If you have worked at a security firm before, share what your role was and what responsibilities you had. If you haven’t worked at a security company before, explain why and talk about any other relevant work experience that may be similar to this position.

Example: “I’ve never worked at a security firm before, but I do have plenty of experience working in law enforcement. For five years, I worked as a police officer where I learned valuable skills like conflict resolution and public safety. These skills are directly applicable to my ability to succeed in this position.”

9. Security firms tend to have very strict rules, how well can you follow directions and policies?

This question is a great way to determine how well you can follow rules and regulations. It’s important for security firms to have employees who are willing to follow the company’s policies, so it’s crucial that you answer this question in a way that shows your ability to do so.

Example: “I understand that working at a security firm means following strict rules and procedures. I am very good at following directions and policies, which is why I would be an excellent fit for Securitas Deutschland.”

10. Describe a time where you were able to deescalate an agitated customer or employee.

This question is a great way to show your communication skills and ability to diffuse situations. When answering this question, it can be helpful to describe the steps you took to calm the individual or group down.

Example: “I had an experience where I was working as a bouncer at a nightclub when a large fight broke out in the middle of the dance floor. My first instinct was to break up the fight, but after assessing the situation, I realized that there were too many people involved for me to do so safely. Instead, I used my voice to get everyone’s attention and told them to move away from the fight. Once they did, I asked if anyone needed medical assistance. After no one responded, I called the police.”

11. Why do you want to work as a security guard?

This question helps the interviewer understand your motivations for working in this field. They want to know that you’re passionate about security and safety, so be honest when answering this question.

Example: “I’ve always been interested in law enforcement and public service, so I decided to pursue a career as a security guard. I enjoy being able to help people feel safe and secure, and I’m excited to use my skills to protect others.”

12. Do you feel comfortable carrying out orders given by a manager even if they may not seem right to you?

This question is designed to test your ability to follow instructions and procedures. It also helps the interviewer determine if you would be able to fit into their organization’s culture. When answering this question, it can be helpful to mention a time when you followed an order that may not have seemed right to you but later turned out to be beneficial.

Example: “Yes, I feel comfortable carrying out orders given by my manager even if they may not seem right to me. In fact, I’ve had experience with this in previous positions where I questioned whether or not an order was ethical. However, after speaking with my manager about the situation, I learned that there were reasons for giving the order that I wasn’t aware of at the time. This helped me understand why certain things need to happen within an organization.”

13. If there was an emergency situation and no one was around to give you clear directions on what to do, what steps would you take to handle it?

This question is a great way to assess your problem-solving skills and ability to act independently. When answering this question, it can be helpful to give specific steps you would take to handle the situation.

Example: “If there was an emergency situation where no one was around to give me clear directions on what to do, I would first try to find someone who could help me. If that wasn’t possible, I would look for any information or resources available to me. For example, if I was in a building with multiple floors, I would check the directory to see which floor I needed to go to. Then, I would follow the instructions from there.”

14. Do you have any experience managing a team of security guards?

This question can help the interviewer determine if you have management experience and how well you might fit into their company culture. If you don’t have direct experience managing a team, consider sharing an example of when you managed a project or helped someone else manage a project.

Example: “I’ve never had the opportunity to manage a security guard team, but I did work with my previous employer to create our new training program for security guards. We worked together to develop a curriculum that would be effective in teaching new hires about safety procedures and customer service.”

15. Securitas works with many large corporations and well-known companies. Which ones are you most familiar with?

This question is a great way to show your knowledge of the security industry and how you can apply it. If you have experience working in a similar position, you should mention that company. If not, you can name companies you are familiar with or even research some of Securitas’ clients to discuss them.

Example: “I am most familiar with Amazon due to my previous job as an online security specialist. I also worked for several smaller businesses that were looking for more advanced security systems.”

16. What kind of training have you received regarding safety and first aid procedures?

This question helps the interviewer determine your level of experience in a security role. It also shows them how much you value safety and first aid training. When answering this question, it can be helpful to mention any specific courses or certifications you have received.

Example: “I am certified as an emergency medical technician through my local community college. I also completed a course on workplace violence prevention at my previous job. This helped me learn more about how to recognize potentially dangerous situations and respond appropriately.”

17. What do you know about the company?

This question is a great way to test your research skills and show the interviewer that you are serious about this role. Before your interview, read through the company’s website and social media accounts to learn more about their mission statement, values and recent news. You can also ask someone who works there what they like most about working for Securitas Deutschland.

Example: “I know that Securitas Deutschland has been in business since 1999 and offers security services to businesses and individuals. I am excited to join such an established company with a reputation for excellence. I have heard from my friend who works here that employees feel valued and appreciated by management.”

18. Are you available to travel if needed?

If the position requires you to travel, the interviewer will want to know that you are willing and able to do so. If you have any concerns about traveling for work, be honest with yourself and the interviewer about your ability to handle it.

Example: “I am happy to travel as needed. I understand that there may be times when I need to stay overnight at a location or even go on short-term assignments. I’m comfortable with all of these situations and look forward to seeing new places.”

19. We require all employees to undergo a criminal background check. Is this okay with you?

This question is a way for the interviewer to ensure that you are comfortable with this part of the hiring process. It’s important to be honest about your feelings on this matter, and if you have any concerns or questions about it, feel free to ask them at this time.

Example: “Yes, I am okay with having my criminal background checked. In fact, I think it’s an excellent idea because it helps keep our clients safe. However, I do have one concern. My record was expunged when I turned 18, but I’m not sure how much information will show up in the check.”

20. Can you tell me about a time when you did something wrong but nobody found out about it?

This question is a way for the interviewer to learn more about your honesty and integrity. It’s important to answer honestly, but you can also use this opportunity to show that you learned from your mistake.

Example: “When I first started working as a security guard, I was so focused on doing my job well that I didn’t realize how much time had passed until it was almost time to go home. I realized that I hadn’t checked in with my supervisor all night, so I called them to let them know what happened. They were understanding, and they told me that next time I should just ask if I could take a break or leave early if I needed to.”