Starbucks Assistant Manager Resume Example & Writing Guide

Use this Starbucks Assistant Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As an assistant manager, you’re responsible for overseeing the day-to-day operations of your store. You’re also the point person for customer service, ensuring that all customers are served quickly and courteously.

As an assistant manager, you have a lot on your plate. You need to ensure that your staff is trained and ready to serve customers. You need to manage inventory and make sure that your store is stocked with the right amount of products for the number of customers that visit each day. You need to keep an eye on the budget and make sure that your store is making money. And you need to work closely with the manager to ensure that everyone is following company policies and procedures.

To land your dream job as an assistant manager at Starbucks, you need a resume that showcases your strengths as well as your potential. Here are some tips and an example to help you write a fantastic Starbucks assistant manager resume that hiring managers will love.

Jennifer Thomas
Los Angeles, CA | (123) 456-7891 | [email protected]

Driven and customer-focused Starbucks assistant manager with four years of experience in the retail industry. Proven ability to create a positive customer experience, manage and motivate a team, and drive sales. Seeking an opportunity to use skills and knowledge to help a company grow.

Oakland Technical High School Jun '08
High School Diploma
Company A, Starbucks Assistant Manager Jan '17 – Current
  • Managed a team of 5-10 employees and ensured that the store was operated in accordance with Starbucks standards, policies, procedures, and training.
  • Provided coaching to develop employee skills for growth opportunities within the company.
  • Ensured all products were prepared according to standard recipes and quality standards.
  • Maintained cleanliness of food preparation areas, equipment, utensils, etc., adhering to sanitation requirements at all times.
  • Trained new hires on job duties and responsibilities as well as safety practices and regulations required by law or regulation.
Company B, Starbucks Assistant Manager Jan '12 – Dec '16
  • Trained new hires on the Starbucks operations manual, including coffee and espresso machines, customer service skills and cash register transactions
  • Conducted weekly meetings with store managers to discuss sales trends, customer feedback and employee performance reviews
  • Managed inventory of all food items, non-alcoholic beverages and merchandise in accordance with company standards
  • Reduced labor costs by implementing a more efficient cleaning schedule that reduced time spent on routine tasks
  • Improved barista training program by creating an interactive online course for employees’ benefit
Company C, Shift Supervisor Jan '09 – Dec '11
  • Led and directed team of employees during assigned shift to ensure optimal performance and adherence to company policies and procedures.
  • Monitored workflows and resolved issues in a timely and efficient manner to maintain productivity levels.
  • Communicated with other departments to ensure smooth operations and coordinated shift changes.

Industry Knowledge: Customer Service, Barista, Cash Handling, Inventory Management, POS, Labor Scheduling, Labor Budgeting, Barista Training
Technical Skills: Microsoft Office Suite, SAP, POS System, SAP, Clover, Workforce Management, Foursquare, Yelp, Customer Service
Soft Skills: Communication, Teamwork, Problem Solving, Conflict Resolution, Leadership, Organizational Skills

How to Write a Starbucks Assistant Manager Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

One of the best ways to make your resume stand out is to include quantifiable details about your work experience. So rather than saying you “managed store operations,” you could say that you “increased customer satisfaction by 15% in six months by developing new training program for baristas and implementing new scheduling software.”

The second bullet point is much stronger because it provides specific details about what you did, how you did it, and the results of your work. And it also includes a quantifiable result (15% increase in customer satisfaction).

Identify and Include Relevant Keywords

When you apply for a job as a Starbucks assistant manager, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. The ATS will search for keywords related to the job, like “customer service” or “teamwork.” If your resume doesn’t have enough of the right terms, the ATS might automatically reject your application.

To increase your chances of getting an interview, use this list of commonly used Starbucks assistant manager keywords:

  • Starbucks
  • Teamwork
  • Customer Service
  • Time Management
  • Food & Beverage
  • Retail
  • Microsoft Access
  • Leadership
  • Social Media
  • Communication
  • Restaurant Management
  • Public Speaking
  • Sales
  • Adobe Photoshop
  • Problem Solving
  • Organization Skills
  • Coffee
  • Inventory Management
  • Problem Solving
  • Marketing
  • Merchandising
  • Hiring
  • Labor Relations
  • Labor & Employment Law
  • Recruiting
  • Employee Relations
  • Human Resources (HR)
  • New Store Openings
  • Onboarding
  • Sales Management

Showcase Your Technical Skills

As an assistant manager at Starbucks, you will need to be proficient in a variety of software programs in order to successfully manage the store. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter are all commonly used by assistant managers. Additionally, assistant managers may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.


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