20 the LEGO Group Interview Questions and Answers

When it comes to interviews, the LEGO Group is all about creativity and fun. The company specializes in the development of children’s creativity through playing and learning, so it’s no surprise that they would want to see that same creativity and fun in their interviewees.

When interviewing with the LEGO Group, be prepared to answer questions that are specific to the company and its values. Questions may include topics such as why you want to work for the LEGO Group, what you know about the company’s history and philosophy, and how you would approach a situation where a child is having difficulty with a LEGO project.

With a little preparation, you can ace your interview and take one step closer to your dream job with the LEGO Group.

the LEGO Group Interview Process

The interview process at the LEGO Group is generally pretty long, taking anywhere from a few weeks to a couple of months. However, it is a very structured process, with each stage building on the last. The first stage is usually a phone screen, followed by a group interview, then an individual interview, and finally a case study. The difficulty of the interviews varies, but overall they are looking for candidates who are a good fit for the company culture and have the skills and experience necessary for the role.

1. We are a family-owned company that is passionate about our employees and the happiness of children. Why do you think you would be a good fit for The LEGO Group?

This question is an opportunity for you to show your enthusiasm and interest in working with the company. You can highlight any skills or experiences that make you a good fit for this role, such as:

Your ability to work well with others
Your creativity
Your problem-solving abilities
Example: “I am passionate about children’s development and believe that The LEGO Group would be a great place to use my creative talents. I have always loved LEGOs and think that I could bring my passion for building things into this position.”

2. How would you describe your experience with LEGOS?

The interviewer may ask this question to learn more about your experience with the company and how you might fit in as a member of their team. If you have children, you can use examples from playing with LEGOS with them or if you don’t have children, you can describe other experiences you’ve had with LEGOS.

Example: “I grew up playing with LEGOS and I still enjoy building sets with my nephews when they come over for play dates. My favorite set is the Star Wars Death Star because it’s so intricate and fun to build.”

3. Are you looking to grow in the area of management at The LEGO Group?

The LEGO Group is a family-owned company that has been in business for over 80 years. The company’s management team consists of several members who have worked their way up through the ranks, so it’s likely they’re looking to hire individuals who are willing to do the same. When answering this question, be sure to emphasize your willingness to work hard and learn from more experienced managers.

Example: “I am definitely interested in growing within the organization as I feel my skills would be well-suited to working at The LEGO Group. I’ve always had an interest in children’s toys and games, and I think I could bring a lot of creativity and innovation to the company.”

4. What areas of customer service interest you most?

The LEGO Group is a company that focuses on the customer experience. The interviewer may ask this question to learn more about your interest in working with customers and how you would handle specific situations. Use examples from previous work experiences or discuss what you hope to achieve as a member of the team.

Example: “I have always enjoyed interacting with children, so I am excited to apply for this position at the LEGO Group. In my last job, I worked as a sales associate at a toy store where I helped parents find toys that were age-appropriate for their children. I also had the opportunity to interact with children who were shopping for themselves. It was rewarding to see them get excited about new toys.”

5. Describe your experience working with children.

The LEGO Group is a family-owned company that specializes in the development of children’s creativity through playing and learning. As such, they are looking for candidates who have experience working with children to ensure their employees can effectively communicate with kids. When answering this question, it can be helpful to highlight your communication skills and how you interact with children.

Example: “I’ve worked as a teacher at an elementary school for five years now, so I’m very comfortable interacting with children. In my role, I help students learn new concepts while also encouraging them to play and explore. I find that when I am able to make lessons fun and engaging, children are more likely to retain information.”

6. Do you have any experience working in retail?

The LEGO Group is a retail company, so they may ask this question to see if you have any experience working in retail. If you do, share your experiences and how it helped you develop as a professional. If you don’t have any experience, explain why not and what other retail-related jobs you’ve had.

Example: “I worked at a toy store for three years while I was in college. It was a small shop that sold toys, games and puzzles. My job was to help customers find the right products for their children. I learned how to interact with different types of people and developed my customer service skills.”

7. Why do you want to work for The LEGO Group?

This question is a great way for the interviewer to learn more about your interest in working for their company. It’s important to show that you have done research on the organization and understand what it does. You can also use this opportunity to highlight any specific skills or experiences that make you a good fit for the role.

Example: “I am passionate about children’s development, and I believe The LEGO Group is an excellent place to work because of its commitment to providing quality toys that help kids develop their creativity and problem-solving skills. As someone who has worked with children for many years, I know how important it is to find ways to inspire them to be creative and build confidence.”

8. Have you ever had to deal with an angry parent or child, how did you handle it?

The LEGO Group is a company that focuses on the development of children’s creativity and imagination. As such, they want to ensure their employees can handle conflict in a positive way. This question allows you to show your problem-solving skills and ability to remain calm under pressure.

Example: “I once had an upset parent call me because her child was upset after I told them they couldn’t take a piece of LEGOs home with them. The parent wanted to know why we wouldn’t let them take it, but I explained that if we allowed one child to take a piece, then all the other kids would want to do the same thing. We have rules for a reason, and I made sure to explain this to the parent so they understood our reasoning.”

9. Tell me about a time when you were able to help someone achieve their goals.

The interviewer may ask this question to learn more about your leadership skills and how you motivate others. When answering, it can be helpful to provide an example of a time when you helped someone achieve their goals or objectives.

Example: “When I was working as a manager at my previous job, one of my employees had been struggling with his work for quite some time. He would often miss deadlines and make mistakes that were easy to fix. After talking with him about the issue, he told me that he wanted to become a senior designer but felt like he wasn’t ready yet. We talked about what he needed to do to get there, and I gave him extra projects so he could practice designing things on his own.”

10. If you saw another employee not following company policy, what would you do?

The interviewer may ask this question to learn more about your ability to follow rules and regulations. This can be an important skill for employees at the LEGO Group because they must adhere to company policies, procedures and standards when working on projects or interacting with customers. In your answer, try to show that you understand the importance of following these guidelines and would take action if you saw another employee not doing so.

Example: “I believe it’s important to always follow company policy. If I saw a fellow employee breaking a rule, I would first approach them privately to discuss my concerns. If they continued to break the policy after our conversation, I would report the issue to my supervisor.”

11. Tell us about a time when you worked well within a team.

The LEGO Group is a family-owned company that values teamwork and collaboration. They want to know how you can contribute to their team of professionals who are passionate about developing children’s creativity through playing and learning with the LEGO brand.

Example: “I have always been passionate about working in an environment where I can collaborate with others to solve problems and find creative solutions. In my last role, I was part of a marketing team that worked together to develop a new campaign for our client. We had a tight deadline, but we were able to work well as a team to create a successful campaign.”

12. Have you ever had to take on more responsibility than was assigned to you? How did you handle this?

The interviewer may ask this question to learn more about your leadership skills and how you handle challenges. When answering, it can be helpful to mention a specific time when you took on additional responsibilities or increased your workload without being asked to do so.

Example: “When I was working as an assistant manager at my previous job, the store manager had to take some time off due to illness. The company didn’t want to hire someone new for that position while the store manager was out, so they asked me to fill in until she returned. It was challenging taking on her duties while also managing my own, but I learned a lot from the experience.”

13. What do you think sets The LEGO Group apart from other toy companies?

The LEGO Group is a unique company that offers children the opportunity to develop their creativity through play. The interviewer may ask this question to see if you understand what makes The LEGO Group different from other toy companies and how your skills can benefit them. In your answer, try to identify specific aspects of the company that make it unique and explain why these are important.

Example: “I think one thing that sets The LEGO Group apart from other toy companies is its commitment to developing toys that encourage children’s imagination and creativity. I believe that playing with LEGOs helps children learn problem-solving skills and encourages them to be more creative in their thinking. As an early childhood education specialist, I am passionate about helping children develop these skills at a young age.”

14. What do you look forward to learning if hired by The LEGO Group?

The interviewer may ask this question to gauge your interest in the company and its products. Use your answer to show that you are passionate about working for The LEGO Group, but also that you’re excited to learn more about the industry as a whole.

Example: “I am very interested in learning how The LEGO Group develops new toys and games for children. I have always been fascinated by the process of creating something from scratch, so I would love to see what goes into making such an amazing product.”

15. What is your favorite product that we offer at The LEGO Group?

This question is a great way to see if you have experience with our products and how much you know about the company. When answering this question, it can be helpful to mention a specific product that you like and why you enjoy it.

Example: “My favorite LEGO set would have to be The Death Star from A New Hope. I love the detail of the model and all of the little extras that come with it. It’s also fun to build because there are so many different ways to put it together.”

16. What types of products do you like to purchase here at The LEGO Group?

This question is a great way to show your knowledge of the company and its products. It also shows that you are familiar with the brand, which can be important for any job in sales or marketing. When answering this question, it’s best to focus on the types of toys you have purchased from The LEGO Group in the past.

Example: “I love buying LEGOs because they’re so versatile. I’ve built everything from castles to spaceships out of them. They’re also really durable, so my creations last a long time. My favorite sets are Star Wars ones, but I also like the Ninjago ones.”

17. Sometimes we get busy at work. How do you stay organized when things get hectic?

The interviewer may ask this question to learn more about your organizational skills and how you stay on top of your work. Use examples from past experiences where you’ve had to manage multiple projects or tasks at once, prioritize important deadlines and keep track of your progress.

Example: “I find that using a calendar is the best way for me to stay organized when I have many things going on at once. At my last job, I was responsible for managing several social media accounts while also creating content for them. To stay on top of everything, I used an online calendar to schedule out all of my posts and create weekly goals for myself. This helped me stay focused and meet all of my deadlines.”

18. We pride ourselves on being positive role models for children. How does this align with your personal values?

The LEGO Group wants to hire people who are positive role models for children. They want employees who can show their passion for the company and its products, as well as how they can positively influence children through their actions.

Example: “I believe that it is important to be a positive role model for children. I am passionate about working in an environment where we encourage creativity and playfulness. I also feel strongly about encouraging STEM education at a young age. As someone who has always been interested in engineering, I would love to work with The LEGO Group because of the educational opportunities you provide.”

19. What kind of environment helps you thrive as an employee?

The interviewer may ask this question to learn more about your personality and how you fit into a team. Your answer should include information about the type of environment that makes you feel comfortable, such as an open office space or a collaborative work group.

Example: “I thrive in an environment where I can collaborate with others on projects and ideas. In my last role, I worked in a large open office space with several other employees who were all working on different aspects of the same project. We would often bounce ideas off each other and help one another when we needed it.”

20. If a child came up to you asking questions about a product but you weren’t sure where to find the answer, what would you do?

The interviewer may ask this question to see how you would handle a challenging situation. In your answer, demonstrate that you are willing to do what it takes to find the information and help the child.

Example: “If I wasn’t sure about an answer, I would first try to find the answer myself by looking through our database or asking my colleagues for assistance. If I still couldn’t find the answer after searching, I would call customer service to get in touch with someone who could provide me with the answers.”