When a company’s customer base is happy, the business thrives. And when the people on the front lines of customer service are doing their jobs well, it makes things even easier for everyone else.
As a vice president of customer success, you’ll be responsible for making sure that your company is delivering on its promises to customers and maintaining a positive relationship with them. You’ll also be in charge of ensuring that customer feedback is being heard and acted upon.
Here are some tips and an example to help you write a compelling resume that will get you noticed by recruiters in this competitive field.