Walgreens Customer Service Associate Resume Example & Writing Guide
Use this Walgreens Customer Service Associate resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
As a customer service associate, you’re the face of the company—the person customers turn to when they need help with an order, have questions about a product, or just want to chat. If you enjoy interacting with people and have great customer service skills, a role like this could be your ideal job.
When you’re looking for a job as a customer service associate, it’s important to have a resume that highlights your best qualities and experience. Follow these tips and resume example to write a compelling customer service associate resume that hiring managers will love.
How to Write a Walgreens Customer Service Associate Resume
Here’s how to write a walgreens customer service associate resume of your own.
Write Compelling Bullet Points
The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “assisted customers,” you could say that you “assisted 20+ customers daily, resulting in 100% satisfaction rate.”
The second bullet point is much stronger because it provides specific details about what you did and the results of your work. And it also includes a quantifiable number to demonstrate your impact.
Identify and Include Relevant Keywords
When you submit your resume for a customer service associate role at Walgreens, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. When you’re applying online, it’s important to use keywords that are relevant to the job in order to increase your chances of being seen by a recruiter.
The most important keywords for a Walgreens customer service associate role will vary from one applicant tracking system to another, but here are some keywords that might help you get started:
- Customer Service
- Teamwork
- Microsoft Access
- Retail
- Cashiering
- Social Media
- Communication
- Time Management
- Customer Satisfaction
- Organization Skills
- Retail Sales
- Public Speaking
- Leadership
- Adobe Photoshop
- Sales
- Cash Handling
- Problem Solving
- Cash
- Customer Experience
- Cashiering Skills
- Cardiopulmonary Resuscitation (CPR)
- Data Entry
- Customer Support
- Receptionist Duties
- Teaching
- Sales Assistants
- Contact Centers
- Inventory Management
- Microsoft Access Programming
- Team Spirit
Showcase Your Technical Skills
In order to provide quality customer service, Walgreens employees need to be proficient in the use of technology. This might include experience with the company’s computer system, Walgreens’ app, or other retail software programs. Additionally, employees need to be familiar with the products that the company sells, so knowledge of the Walgreens’ inventory would be beneficial.