Member Planet is an online platform designed to help organizations manage memberships, collect payments, communicate with members, and run events from a single dashboard. It targets groups like PTAs, Greek-letter organizations, nonprofits, alumni associations, and other community organizations that need to track members and collect dues without cobbling together a dozen different tools.
What Member Planet Does
At its core, Member Planet replaces the spreadsheets, paper forms, and scattered payment systems that many volunteer-run organizations rely on. The platform bundles several functions together so that one login handles most of the administrative work a group leader faces.
The main feature set includes:
- Membership management: Online sign-up forms, a secure member database, tiered membership levels, automatic renewal reminders, and a member dashboard where individuals can view their own information.
- Payment processing: Integrated online payments for dues, donations, event tickets, and other fees. Organizations can also connect an existing PayPal account.
- Fundraising: Dedicated donation pages and supporter pages for campaigns.
- Events: Event creation with built-in ticketing and RSVP tracking.
- Communication: Group text messaging, email blasts, and surveys sent directly through the platform.
- Website builder: A drag-and-drop tool for creating a basic organizational website without needing a separate hosting provider.
- Reporting: Financial tracking and customizable reports that show membership trends, payment history, and other activity data.
The idea is that a PTA treasurer, a sorority chapter president, or a nonprofit volunteer coordinator can handle renewals, event registrations, and member communications without switching between multiple apps or paying for several separate subscriptions.
Who Typically Uses It
Member Planet is built for organizations where the people running day-to-day operations are often volunteers, not full-time staff. Parent-teacher associations, Greek-letter chapters, booster clubs, alumni groups, and small nonprofits are the primary audience. These groups share a common challenge: they need professional-grade tools for collecting money and tracking members, but they don’t have IT departments or large budgets. The platform’s interface is designed to be approachable enough that a new board member can pick it up without training.
Pricing and Fees
Member Planet offers four plan tiers, starting with a free option:
- Basic: Free. Gives access to core features at no monthly cost.
- Essentials: $50 per month, with a 2% platform fee on transactions plus a standard processing fee of 3% + $0.30 per payment.
- Pro: $100 per month, with a lower 1% platform fee and the same 3% + $0.30 processing fee.
- Premium: $175 per month, with a 1% platform fee and 3% + $0.30 processing fee.
The fee structure means you pay in two layers: a monthly subscription and a percentage of every payment you process. For a group collecting $5,000 in annual dues on the Essentials plan, the platform fee alone would be $100, on top of the $600 annual subscription and the per-transaction processing charges. That math matters for smaller organizations. If your group processes only a modest amount of money each year, the free Basic plan may cover your needs. As transaction volume grows, upgrading to Pro or Premium brings the platform fee percentage down, which can offset the higher monthly cost.
Mobile App and Digital Membership Cards
Member Planet offers a mobile app that both administrators and members can use. One of its more practical features is digital membership cards. Once an admin sets up cards for the organization, each member can pull up their own card on a phone screen. This is useful for validating membership at events, offering member-only discounts at local businesses, or simply proving active status without carrying a physical card. Admins can also access and display cards from the app, which helps when checking people in at the door.
How It Compares to Running Things Manually
Most organizations that look into Member Planet are coming from a patchwork system: dues collected through Venmo or checks, membership tracked in a Google Sheet, event RSVPs managed through email threads, and communication handled through a personal Facebook group. That approach works until leadership turns over and the incoming board can’t find the spreadsheet, or until a payment dispute arises and there’s no proper record.
Member Planet centralizes those records so they survive leadership transitions. Automatic renewals reduce the awkward task of chasing people for dues. Built-in reporting gives treasurers clean financial records for audits or board meetings. For organizations that process enough transactions to justify the cost, the time savings on administrative busywork can be significant, especially when the people doing that work are unpaid volunteers with limited hours to give.