Apartment applications frequently require a list of contacts who can speak to an applicant’s reliability. Landlords use these reference checks as a fundamental part of the screening process to mitigate risk before signing a lease agreement. Providing strong, verifiable contacts helps property managers assess an applicant’s level of responsibility, financial stability, and overall tenancy suitability. A well-prepared list streamlines the application and improves the chances of approval.
Previous Landlords and Rental History
Past property managers are the most valuable resource for a prospective landlord seeking assurance regarding a new tenant. Landlords are primarily concerned with two factors: whether rent was paid on time and whether the property was maintained according to the lease agreement. A previous landlord can directly confirm your payment history, including the timeliness of monthly installments and any instances of late fees or lease violations.
It is recommended to provide contacts for your most recent rental history, ideally covering the last two to three years of tenancy. This recent history gives the most accurate picture of your current habits and lifestyle. The contact should be the person who managed the property directly, such as the owner, property manager, or management company representative.
A former landlord can also attest to how you handled move-out procedures, such as the condition you left the unit in and whether your security deposit was returned in full. These details offer objective evidence of responsible tenancy. Providing contacts who can verify a long history of timely payments strengthens your application.
Employment and Income Verification Contacts
Verifying an applicant’s current financial stability and consistent income is another high priority for property managers. The ability to pay the monthly rent reliably is often assessed by contacting the applicant’s current workplace. This verification process typically confirms the applicant’s employment status, job title, and salary or hourly wage.
It is important to distinguish between two types of workplace contacts: a direct supervisor and a Human Resources (HR) department representative. A direct supervisor or manager can speak to your reliability, work ethic, and professional demeanor, offering a character assessment alongside employment confirmation.
Conversely, the HR department is usually limited to strictly confirming dates of employment and salary figures, often due to corporate policy. Providing a supervisor who can also vouch for your general reliability often makes a stronger impression. Ensure the contact you provide is the correct person authorized to release the specific information the landlord requests.
Character and Personal References
When an applicant has limited or no prior rental history, such as a recent graduate or first-time renter, character references become more relevant to the screening process. These contacts are used to vouch for an applicant’s general temperament, trustworthiness, and overall conduct outside of a professional or rental setting.
Appropriate character references are people who have known the applicant well for a long duration in a professional or community-based context. Examples include former professors, academic advisors, long-term colleagues, respected mentors, or neighbors from a previous residence. The reference should be able to confidently speak to your stable nature and responsible behavior.
The value of a character reference hinges on their perceived objectivity and the depth of their relationship with the applicant. They should be able to articulate specific examples of your responsibility rather than simply stating you are a good person. Choose individuals who are articulate and prepared to receive a call from a property manager.
References to Avoid
Certain contacts should be definitively excluded from a rental application reference list because they are viewed as inherently biased. Immediate family members, including parents, siblings, or a spouse, fall into this category. Landlords understand that these individuals have a personal stake in the applicant’s housing success and cannot provide an objective assessment of responsibility.
Similarly, overly close friends are generally considered ineffective for the same reasons of potential bias. Property managers are seeking third-party verification from sources that have no financial or familial connection to the applicant. Using objective contacts ensures the landlord takes the verification process seriously.
Preparing Your References
Before submitting any application, the most important step is obtaining permission from every contact you intend to list as a reference. Always confirm their willingness to participate in the screening process. Contacting people without their consent can lead to them declining to speak with the landlord or providing a rushed, unhelpful review.
Once permission is secured, provide the reference with necessary context about the application. Inform them of the landlord’s name, the type of housing, and specifically what information they might be asked to verify, such as rental dates or employment status. A well-briefed reference significantly increases the chance of a favorable outcome.

