20 WorldStrides Interview Questions and Answers

Prepare for the types of questions you are likely to be asked when interviewing for a position at WorldStrides.

When you’re interviewing for a position with WorldStrides, you can expect to be asked questions that are specific to the company and the role you’re applying for. To help you prepare, we’ve compiled a list of some of the most common WorldStrides interview questions, with sample answers to help guide you.

WorldStrides Interview Process

The interview process at WorldStrides can vary depending on the position you are applying for. However, most positions will require at least one phone interview and one in-person interview. For some positions, there may also be a written assessment or test. Overall, the interview process is generally thorough and professional. However, some candidates have reported feeling unprepared for their interviews or feeling that the interview did not give a realistic idea of what the role would entail.

1. What makes you a good fit for this role?

This question is a great way to show your knowledge of the company and how you can contribute to its success. When answering this question, it’s important to highlight any experience or skills that are relevant to the role.

Example: “I am passionate about helping students explore the world through travel. I have been working in the education industry for five years now, and my goal has always been to help students succeed. In my previous position as an admissions counselor at a private school, I helped students apply for financial aid and scholarships to make sure they could afford their tuition. This experience makes me a good fit for this role because I understand the importance of making travel affordable.”

2. Describe your experience working in the education field.

The interviewer may ask this question to learn more about your background and how it relates to the position. If you have experience working in education, describe what your responsibilities were. If you don’t have direct experience, explain any other relevant work experience that is related to the job.

Example: “I worked as a substitute teacher for three years at my local elementary school. I was responsible for teaching students math, science and social studies lessons. I also helped with classroom management and discipline issues. In addition to my full-time role as an enrollment specialist, I am excited to continue working in education.”

3. How would you handle an upset customer that was unhappy with their trip?

WorldStrides is a travel company that offers students affordable trips to different countries around the world. As such, you may encounter customers who are unhappy with their trip for various reasons. An interviewer wants to know how you would handle this situation and ensure it doesn’t happen again in the future.

Example: “I have had experience working with upset customers before, so I understand the importance of resolving any issues as quickly as possible. In my previous role, I worked at an outdoor equipment store where we sold hiking gear. One day, a customer came into the store complaining about one of our backpacks because they said it ripped after only using it once.

After listening to their complaint, I asked them if they could send me a picture of the backpack so I could see what was wrong. They sent me a photo of the backpack and I noticed there were some small tears on the bottom of the bag. I apologized to the customer and offered to replace the backpack or give them a refund. The customer decided to keep the backpack and use it for another adventure.”

4. WorldStrides is known for our commitment to safety, how do you think we could improve on it?

WorldStrides is committed to providing safe and secure travel experiences for students. This question helps the interviewer understand your commitment to safety and how you would contribute to WorldStrides’ mission of keeping students safe while traveling abroad.

Example: “I think that one way we could improve our commitment to student safety is by ensuring all staff members are trained in first aid and CPR. I have experience with these skills, so I can help train other employees on them as well. Another way we can improve our commitment to student safety is by having a more thorough background check process for new hires.”

5. Do you have any experience managing a team of people? Tell me about it.

WorldStrides is a large company with many employees. The interviewer wants to know if you have experience managing people and how you would handle working in such a large organization.

Example: “I’ve worked as the manager of my school’s travel club for two years, so I’m used to delegating tasks and overseeing projects. In my previous internship at WorldStrides, I was responsible for organizing group trips and making sure all students were accounted for during their travels. This helped me develop my leadership skills and learn more about the company.”

6. Have you ever had to deal with a difficult client? If so, what did you do to resolve the situation?

Travel is a service industry, and as such, you may have to deal with difficult clients. Employers want to know that you can handle these situations effectively. In your answer, demonstrate how you would approach the situation and resolve it in a positive way for everyone involved.

Example: “I once had a client who was unhappy with their trip because they didn’t get to see the Northern Lights. I explained that we couldn’t guarantee seeing the lights on any given night, but if they were willing to stay an extra night, there was a higher chance of seeing them. They agreed, and sure enough, they saw the Northern Lights on their second night.”

7. How important do you believe travel and education are in today’s world?

This question is an opportunity to show your passion for travel and education. You can discuss how you have benefited from traveling or how you believe it has helped you succeed in school.

Example: “I believe that travel and education are two of the most important things a person can experience. Traveling allows us to learn about other cultures, gain new perspectives and make lifelong friends. I think this is especially true when we travel with others who share our interests. Education gives us the tools to understand the world around us and helps us achieve our goals.”

8. Why do you want to work at WorldStrides?

This question is a great way to show your interest in the company and its values. When you answer, make sure to highlight what attracted you to this specific job opening.

Example: “I want to work at WorldStrides because I’ve seen how much it has helped students travel abroad. My sister was able to go on an amazing trip to Europe thanks to WorldStrides, and she had such a wonderful experience. I would love to be part of a team that helps other students have similar experiences.”

9. Describe your personality.

WorldStrides is a travel company that works with students, so it’s important to be friendly and outgoing. When answering this question, try to show your personality by describing an experience you had where you were able to help someone or solve a problem.

Example: “I am very outgoing and love meeting new people. I have always been the type of person who wants to help others, so when I was in high school, I started volunteering at my local animal shelter. One day, I noticed one of the dogs wasn’t getting much attention from visitors because he was shy. So, I took him out for walks every day after school until he became more comfortable around people.”

10. What has been your biggest professional achievement so far?

This question is a great way to show your interviewer that you are proud of your accomplishments and have the drive to succeed. When answering this question, it can be helpful to think about what you’re most proud of in your career so far. Consider mentioning something that shows how hard you’ve worked or an achievement that has helped you grow as a professional.

Example: “My biggest professional achievement was when I became the youngest person ever promoted to manager at my previous job. It took me five years to get there, but I’m really proud of myself for working hard enough to earn that promotion.”

11. Where do you see yourself in 5 years?

This question is a great way to learn more about your potential new colleague’s career goals. It can also help you determine if they’re likely to stay with the company for an extended period of time. When answering this question, it’s important to be honest and specific. You should explain what you hope to achieve in the next five years and how WorldStrides could help you get there.

Example: “I see myself as a high school teacher by the time I’m 30. To do that, I’ll need to earn my master’s degree in education within the next two years. After that, I plan on working at a local middle school teaching English or history.”

12. Do you enjoy traveling?

Traveling is a major part of the WorldStrides job. The company’s mission is to provide students with educational travel opportunities, so it’s important that you enjoy traveling and have some experience doing so. If you don’t have much experience traveling, consider talking about your desire to do so in the future.

Example: “I love traveling! I’ve been on several family vacations, but I’m looking forward to going on more solo trips as an adult. I think this position would be a great way to get started.”

13. What would you say is your greatest strength and weakness?

This question is a common one in interviews, and it’s important to be honest. When answering this question, try to focus on your strengths rather than weaknesses.

Example: “My greatest strength is my ability to work well with others. I am always willing to help anyone who needs it, even if that means staying late or coming in early. My weakness would have to be my attention to detail. While I do my best to proofread everything I write, sometimes mistakes slip through the cracks.”

14. What are some of your hobbies or interests?

WorldStrides is a travel company, so it’s important that you have an interest in traveling. Interviewers ask this question to make sure you’re passionate about the job and understand what they do as a company. When answering this question, try to think of hobbies or interests that relate to working for WorldStrides.

Example: “I love to travel, which is why I’m excited to work at WorldStrides. My favorite places to visit are Europe and Asia because there are so many different cultures to explore. I also enjoy photography, so I would love to take pictures while on trips with students.”

15. Tell us about a time when you were late to work, how did you respond to that?

WorldStrides is a travel company that requires its employees to be on time and ready for work. This question helps employers understand how you handle being late, as well as your response to it. When answering this question, make sure to explain what steps you took to ensure you were never late again.

Example: “I was once running late to work because I forgot my badge at home. I called the office manager to let them know I would be late, and then drove back home to get my badge. I arrived at work five minutes after my scheduled start time.”

16. Why should we hire you instead of someone else?

This question is a great way to see how you can sell yourself as the best candidate for the job. When answering this question, it’s important to highlight your relevant skills and experience while also showing that you’re passionate about working with students.

Example: “I’m an excellent communicator who has worked in customer service before. I know how to help students find answers to their questions and solve problems they may have. In my previous role, I helped increase student satisfaction by 20% through my communication style. I think these skills would be beneficial to WorldStrides.”

17. Are you comfortable making cold calls?

This question is designed to determine if you are comfortable with the sales aspect of this position. WorldStrides requires its travel consultants to make cold calls and develop new client relationships, so it’s important that they have a positive attitude about doing so.

Example: “I am very comfortable making cold calls because I enjoy meeting new people and learning more about their needs. In my previous role as a sales associate at a retail store, I was responsible for generating leads through cold calling. I found that most people were happy to talk to me when I called them, and many ended up becoming customers.”

18. Can you tell us about one of your most successful accounts?

This question is a great way to learn more about your potential new employer and how they operate. It’s also an opportunity for you to share some of your best work with the interviewer.

Example: “I recently worked on a campaign that focused on increasing enrollment in our summer camps. I created a marketing plan that included social media, email campaigns and paid advertisements. The results were amazing, as we saw a 20% increase in enrollment from last year.”

19. Why are you leaving your current job?

This question can help the interviewer understand your career goals and motivations. When answering this question, it’s important to be honest about why you’re leaving your current job while also highlighting what you’ve learned from that experience.

Example: “I’m leaving my current position because I want to work for a company with more opportunities for growth. My previous employer was great, but I feel like I have plateaued in my role there. I am excited to join WorldStrides because I believe this is an organization where I can learn new skills and take on more responsibilities.”

20. What does great customer service mean to you?

WorldStrides is a travel company that provides services to students and their families. As such, it’s important for employees to understand what great customer service means to them. When answering this question, you should explain how your own definition of great customer service aligns with WorldStrides’ mission statement.

Example: “Great customer service means providing the best possible experience for customers while also ensuring they have all the information they need to make an informed decision about our products and services. I believe in treating others as I would like to be treated myself, so I always try to listen carefully to my customers and provide answers to any questions or concerns they may have.”


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