20 Zebra Technologies Interview Questions and Answers

When it comes to barcode printing and RFID technology, Zebra Technologies is a global leader. The company offers a wide range of products and services, from printers and software to supplies and support. If you’re looking for a job at Zebra Technologies, you can expect to be asked some specific interview questions about the company and its products.

In this article, we’ll give you some examples of Zebra Technologies interview questions and answers. We’ll also provide some tips on how to prepare for your interview so you can make a great impression and land the job you want.

Zebra Technologies Interview Process

The interview process at Zebra Technologies can vary depending on the position you are applying for. However, most positions will require at least two rounds of interviews, often including a phone screen, video call, and in-person panel interview. The difficulty of the interviews will also vary depending on the position, but most candidates report that the interviews are challenging but manageable. Overall, the interview experience is generally positive, with polite and professional interviewers.

1. Do you have experience working with barcode scanners?

Zebra Technologies is a global leader in barcode printing and RFID technology. The company’s products include printers, software, supplies and radio frequency identification (RFID) tags. If you’re interviewing for an open position that requires working with Zebra scanners, it’s important to show the interviewer your experience using these devices.

Example: “I have worked with several different types of barcode scanners throughout my career. I’ve used both fixed-mount and handheld models, including those from Zebra Technologies. In my last role as a warehouse manager, I implemented Zebra fixed-mount scanners into our inventory system. These helped us track items more efficiently and reduced errors.”

2. Can you tell me about a time when you had to solve a problem that was not straightforward, how did you approach the problem?

This question is a great way to assess your problem-solving skills and how you approach challenges. When answering this question, it can be helpful to provide specific details about the situation and what steps you took to solve the issue.

Example: “At my previous job, I was tasked with finding a solution for an inventory system that would work well in both large warehouses and small retail stores. This was not an easy task as there were many different factors to consider when creating a new inventory system. However, I knew that if we could find a solution that worked for both warehouse and retail environments, it would save our company money on equipment purchases.”

3. What is your experience with mobile application development and testing?

Zebra Technologies is a leader in mobile printing and RFID technology. As such, they often need employees who can test applications for compatibility with their products. Your answer should show that you have experience testing apps on different devices and operating systems.

Example: “I’ve worked as an application tester for the past five years. I started out working for a small startup company where I tested all of our software before releasing it to the public. After two years, we grew so much that we needed to hire more testers. I was promoted to lead tester, where I trained new hires and helped them develop their skills. We released several successful apps during my time there.”

4. Tell us why you want to work at Zebra Technologies.

This question is a great way for the interviewer to learn more about your interest in their company. When preparing for this question, make sure you research Zebra Technologies and understand what makes it unique. You can also use this opportunity to show how your skills align with the job description.

Example: “I want to work at Zebra Technologies because I am passionate about technology and innovation. Your company has been on the forefront of RFID and barcode printing since its inception, which tells me that you are always looking for new ways to improve your products. I have experience working with RFID and barcode printers, so I feel like I would be an excellent addition to your team.”

5. How do you think software will change in the next decade?

This question is a great way to see how the candidate thinks about technology and innovation. It also shows you their knowledge of current trends in software development.

Example: “I think we’ll start seeing more integration between hardware and software, which will make it easier for businesses to use new technologies without having to replace all of their existing equipment. I believe this will be especially true with RFID and RTLS systems as they become more common.”

6. Why should we hire you over other candidates?

This question is a great opportunity to highlight your skills and qualifications. It’s also an opportunity to show the interviewer that you’ve done some research on Zebra Technologies.

Example: “I have several years of experience in this industry, including working with other barcode printers like Zebra Technologies. I’m confident that my skills and knowledge will make me a valuable asset to your team. In addition, I am highly motivated and eager to learn more about RFID technology and how it can benefit businesses.”

7. Are you comfortable giving presentations to clients?

This question can help the interviewer determine if you have experience presenting to clients and how comfortable you are doing so. If you do not have much experience, it is important to highlight your willingness to learn and improve in this area.

Example: “I am very comfortable giving presentations to clients. In my last role, I was responsible for creating a presentation that would educate our new customers on all of the features of our products. I created an outline with key points and visuals to make the information easy to understand. I also practiced my delivery multiple times before the actual presentation.”

8. Describe a time where you were able to effectively communicate technical information to a less technical person.

This question is a great way to show your communication skills and ability to explain complex information in an easy-to-understand manner.

Example: “At my previous job, I was tasked with explaining the company’s new inventory system to all of our employees. The system was very complex, but I made sure to break down each component into simple language that everyone could understand. This helped me gain respect from my coworkers and showed them that I cared about their understanding.”

9. What is your experience with designing and releasing software?

Zebra Technologies is a leader in the software industry, and they want to know that you have experience with designing and releasing software. This shows them that you can work within their team of developers and designers.

Example: “I’ve worked on several projects where I was responsible for creating new software or updating existing software. In my last position, I helped update our inventory management system by adding more features and making it easier to use. Before that, I created an entirely new inventory management system from scratch.”

10. Provide an example of a software development project you have worked on.

The interviewer may ask this question to learn more about your technical skills and how you apply them in the workplace. To answer, think of a time when you led or contributed to a software development project that resulted in a positive outcome for your team or organization.

Example: “In my last position as a senior developer at XYZ Technology Solutions, I was part of a team that developed new features for our company’s inventory management system. We worked together to create an online database where users could track their inventory levels and place orders with suppliers. The system we created helped streamline operations within the company and reduced costs by 10%.”

11. We are looking for someone who can work both independently and as part of a team. Which environment do you prefer?

This question can help the interviewer understand your preferences and how you might fit into their organization. You should answer honestly, but also try to highlight any skills that would make you a good team player.

Example: “I have worked both independently and as part of a large team in my previous positions, so I am comfortable with either environment. However, I prefer working on a team because it allows me to learn from other people’s experiences and expertise. In my last position, I was able to work alongside some very experienced employees who taught me many new things about the industry.”

12. We pride ourselves on our customer service. What would you say are some of the most important qualities of good customer service?

Interviewers may ask this question to see if you have the same values as Zebra Technologies. They want to know that you understand what good customer service looks like and how it can help their company succeed. In your answer, try to explain what makes great customer service and why it’s important for businesses to prioritize it.

Example: “I think one of the most important qualities of good customer service is being empathetic. When I worked at my last job, we had a lot of customers who were frustrated with our product. Instead of getting defensive or trying to argue with them, I tried to put myself in their shoes and figure out what they needed from us. It helped me find solutions to some of their problems and build stronger relationships with them.”

13. How well do you handle conflict?

Zebra Technologies is a global company with employees from many different backgrounds. It’s important to be able to work well with others and resolve conflicts in the workplace. When answering this question, it can be helpful to mention specific situations where you’ve worked through conflict or disagreements.

Example: “I have had to handle conflict at previous jobs, and I find that it’s best to remain calm and listen to both sides of an issue. If there are emotions involved, I try to take a step back and let everyone cool down before addressing the situation. Once everyone has calmed down, I ask questions to understand what happened and how we can resolve the problem.”

14. What would you do if a client was unhappy with their purchase?

This question can help interviewers understand how you handle customer service issues. When answering, it can be helpful to mention a specific example of a time when you helped a client resolve an issue and the positive outcome that resulted from your actions.

Example: “If a client was unhappy with their purchase, I would first apologize for any inconvenience they experienced. Then, I would ask them what they were looking for in a solution and if there is anything else we could do to make up for the problem. If needed, I would offer to replace or refund the product at no cost to the client.”

15. If hired, what would be your approach to repairing printers?

Zebra Technologies is a global leader in barcode printing and RFID technology. As such, they are likely to have many printers that need repair at any given time. This question helps the interviewer determine how you would approach this task if hired.

Example: “I would first make sure I had all of the necessary parts for the printer. Then, I would assess the problem by testing the various components of the printer. If it’s an issue with one component, I will replace it. If it’s an issue with multiple components, I will troubleshoot further until I find the root cause.”

16. General Motors is a company that emphasizes innovation. What do you think is the most important thing to remember when trying to be innovative?

General Motors is a company that values innovation, and they want to know what you think about it. They are looking for someone who can help them innovate in their industry. In your answer, explain how you would approach being innovative at General Motors.

Example: “I believe the most important thing when trying to be innovative is to remember that there’s no one right way to do things. There are many different ways to solve problems, so I always try to look at situations from multiple angles. This helps me come up with new ideas and solutions.”

17. Describe your experience with troubleshooting and fixing mechanical components.

Zebra Technologies is a global leader in barcode printing and RFID technology. As such, they are likely to ask questions that assess your ability to troubleshoot mechanical components. In your answer, describe the steps you would take to identify the problem with the component and how you would fix it.

Example: “In my last role as an IT technician, I was responsible for maintaining all of the company’s printers. This included replacing any broken or malfunctioning parts on the printer. To determine what part needed to be replaced, I first performed a diagnostic test to see if there were any errors being reported by the printer. If no error codes were present, I then opened up the printer to inspect each individual component until I found one that was damaged.”

18. Give an example of a time when you had to solve a problem that was not straightforward. How did you approach the problem?

This question can help the interviewer understand how you approach challenges and solve problems. Use examples from your previous experience to show that you are a problem solver who is willing to take on challenging tasks.

Example: “In my last position, I was tasked with finding a solution for an inventory system that would work across multiple warehouses. The company had been using a manual system for tracking inventory, but it was time-consuming and costly. I researched several different solutions before deciding on RFID technology. We implemented the new system in all of our warehouses, which helped us save money by reducing errors and improving efficiency.”

19. What would you do if a printer broke down and needed repair but you didn’t know how to fix it?

This question is a great way to see how you would respond in an unfamiliar situation. It’s important that you show your ability to learn and ask for help when needed.

Example: “I would first try to find the manual online or in the printer box, if I couldn’t find it there then I would call my supervisor for assistance. If they didn’t know how to fix it either, I would look up repair instructions on YouTube or Google until I found one that worked.”

20. Give us an example of a time when you went above and beyond for a customer.

This question is a great way to show your dedication and willingness to help others. When answering this question, it can be helpful to mention the customer’s name or company name so that the interviewer knows you remember who you helped.

Example: “When I was working at my previous job, we had a client who needed some extra support with their Zebra printer. They were having trouble printing barcodes on certain materials, and they couldn’t figure out why. I spent an hour on the phone with them going over different settings and troubleshooting until we figured out what the issue was. The client was very happy with our service.”