Amazon Ambassador Resume Example & Writing Guide

Use this Amazon Ambassador resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As an ambassador, you’re the face of your company. You’re the first person customers interact with when they have questions about your product or service. You’re also the last person they see before making a purchasing decision.

As an ambassador, you’re an important part of the overall customer experience, so it’s important to have a solid grasp of your company’s mission, values, and brand identity. You need to understand what sets your company apart from its competitors and what makes it unique among its peers. You need to know how your product or service works and how it benefits the customer. And you need to be able to convey all of that information in a way that’s compelling and convincing.

If you’re looking for a new role that will allow you to build meaningful relationships with customers while also exploring new opportunities for growth, you should consider applying for an ambassador position. Here are some tips and an example to help you write a great ambassador resume that will get you noticed by recruiters.

James Smith
Los Angeles, CA | (123) 456-7891 | [email protected]

Seasoned Amazon ambassador with over five years of experience working with the world’s largest online retailer. Proven track record in developing and executing successful marketing campaigns, driving sales, and increasing customer loyalty. Passionate about creating positive customer experiences and building brand awareness.

University of California, Santa Barbara Jun '10
B.A. in English
Company A, Amazon Ambassador Jan '17 – Current
  • Assisted with the setup and breakdown of vendor booths, assisted vendors in loading/unloading their products into trucks as needed.
  • Provided customer service to customers at Amazon vendor events by answering questions about product availability, pricing, etc.
  • Maintained a clean and organized booth space throughout event hours including keeping all merchandise neat and tidy on shelves or tables.
  • Communicated with other Amazon Ambassadors regarding any issues that may arise during an event such as broken equipment or missing supplies.
  • Attended training sessions prior to each event for instructions on how to perform job duties effectively and efficiently under pressure.
Company B, Amazon Ambassador Jan '12 – Dec '16
  • Created a blog to share product reviews, tips and tricks for using products efficiently and safely
  • Helped customers find the right product by answering questions about size, color and features
  • Maintained an organized inventory of products in order to assist customers with finding what they need quickly
  • Answered phone calls from customers looking to purchase products online or over the phone
  • Tracked customer satisfaction surveys and reported results to management team regularly
Company C, Customer Service Representative Jan '09 – Dec '11
  • Provided customer service for all incoming calls and emails regarding the company’s products and services.
  • Assisted with marketing efforts by creating content for social media, email campaigns, etc.
  • Maintained knowledge of current industry trends to ensure proper product/service offerings to customers.
  • Certified in Food Safety

Industry Knowledge: Amazon Seller Central, Amazon Marketplace, Amazon Vendor Central, Amazon FBA (Fulfillment By Amazon), Amazon Vendor Express
Technical Skills: Amazon Seller Central, Amazon Vendor Central, Amazon Vendor Express, Amazon FBA (Fulfillment By Amazon)
Soft Skills: Communication, Leadership, Teamwork, Time Management, Problem Solving, Customer Service, Creativity, Critical Thinking

How to Write an Amazon Ambassador Resume

Here’s how to write an amazon ambassador resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters and hiring managers will see. And they’re the best way to showcase your experience and qualifications.

So it’s important to use them to their full potential. And that means using them to describe your accomplishments and results. So rather than saying you “managed customer accounts,” you could say you “managed customer accounts for top-tier luxury brands, resulting in 100% customer satisfaction rate.”

The second bullet point is much stronger because it provides specific details about what you did and the outcome of your work.

Identify and Include Relevant Keywords

When you apply for a job as an Amazon ambassador, your resume is likely to be scanned by an applicant tracking system (ATS) that looks for certain keywords related to the position. If your resume doesn’t include enough of the right keywords, your application might not make it past the initial screening process.

To increase your chances of getting an interview, you should use the list below to help you identify the most relevant keywords for the Amazon ambassador role:

  • Customer Service
  • Sales
  • Time Management
  • Teamwork
  • Communication
  • Social Media
  • Organization Skills
  • Marketing
  • Merchandising
  • Customer Experience
  • Public Speaking
  • Retail
  • Event Planning
  • Adobe Photoshop
  • Leadership
  • Adobe InDesign
  • Customer Loyalty
  • Problem Solving
  • Team Building
  • Microsoft Access
  • Marketing Strategy
  • Inventory Management
  • Negotiation
  • Retail Sales
  • Fashion
  • Customer Service Management
  • Fashion Marketing
  • Fashion Design
  • Merchandising Strategies
  • Management

Showcase Your Technical Skills

As an Amazon Ambassador, you are responsible for promoting and selling Amazon products and services. In order to be successful in this role, you need to be proficient in the use of Amazon’s ecommerce platform. Additionally, Amazon Ambassadors need to be familiar with Amazon’s marketing tools and strategies. So if you have experience with Amazon’s ecommerce platform and marketing tools, be sure to list them in your technical skills section.

Remember The Basics

As you’re writing your resume, you’ll want to keep a few basic guidelines in mind.

Make Sure Your Resume Is Easy to Scan

There are a few things you can do to your resume to make it easier to read and understand quickly. Aligning everything to the left, using a standard font type and size, and keeping bullets under 2 lines will help make your resume more skimmable. You should also try to leave some white space on the page to help the recruiter easily scan through your information.

Be Concise

A resume should typically be one page long if you have less than five to eight years of professional experience. If you have more experience than that, a two-page resume is more appropriate. When trimming down a resume, remove irrelevant information and streamline the content.

Check Your Work

Proofreading your resume is important in order to make sure it looks professional and error-free. Spell checking is a must, as are punctuation and grammar checks. It is also helpful to have someone else proofread your resume for you, as they may catch mistakes that you have missed. Beware of easily confused words, and make sure that your tense is consistent throughout the resume.

Consider a Summary

Resume summaries can be a great way to put your past experience and future goals in context. They don’t need to be terribly long—just two or three sentences detailing who you are, what you do, what your best trait or skill is, and what you’re looking to do next. When executed well, summaries can help to paint a fuller picture of what you bring to the table, and can make it easier for potential employers to see how your skills might translate into the role you’re hoping to land. If you’re feeling stuck, take a look at some of the examples above to get started.


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