20 FlightSafety International Interview Questions and Answers

FlightSafety International is the world’s largest provider of aviation training. The company offers a variety of training programs for pilots, mechanics, and other aviation professionals.

If you’re hoping to land a job at FlightSafety International, you can expect to be asked a range of questions about your experience, qualifications, and availability. To help you prepare, we’ve gathered a list of sample FlightSafety International interview questions and answers.

FlightSafety International Interview Process

The interview process at FlightSafety International can vary depending on the position you are applying for. However, most positions will require at least one phone interview and one in-person interview. For some positions, like Simulator Technician and Instructor Pilot, you may be required to take a skills test or give a presentation as part of the interview process. Overall, the interview process is fairly lengthy, and candidates report that it can be difficult to get feedback from the company after interviews.

1. What is your experience with flight simulation?

FlightSafety International offers flight simulation training for pilots. The company wants to know if you have experience with this type of training and how it can benefit your work as a safety officer. If you do, explain what kind of simulations you’ve worked with and the benefits they offer. If you don’t have any experience with flight simulation, talk about other types of simulations that are similar.

Example: “I’ve used several different kinds of simulators in my previous roles. I find them very beneficial because they allow me to practice skills without putting anyone at risk. For example, when I was working as an instructor, I would use simulators to help students learn basic flying techniques before moving on to actual planes. This allowed us to focus on specific skills while also allowing students to get comfortable with being in the cockpit.”

2. Why do you want to work at FlightSafety International?

This question can help the interviewer learn more about your interest in their company. They may ask this to see if you have done any research on the organization and what aspects of it appeal to you. When preparing for this interview, read through the job description and look at the company website. Consider which aspects of the position or company that appeal to you and explain why they are important to you.

Example: “I am very interested in working for a company with an excellent reputation like FlightSafety International. I know that the training here is top-notch, and I would love to be part of a team that helps pilots stay safe. I also think it’s great that the company has such a long history of providing quality services.”

3. How would you describe the importance of customer service in this role?

FlightSafety International is a company that provides training to pilots and other aviation professionals. The interviewer may ask this question to learn more about your customer service skills and how you would apply them in this role. Use examples from past experiences where you provided excellent customer service to clients or customers.

Example: “Customer service is one of the most important aspects of my job because it directly affects the satisfaction of our clients. I always strive to provide exceptional customer service by listening to their needs, answering questions and resolving any issues they have as quickly as possible. In my last position, I had a client who was having trouble with his simulator software. I spent an hour on the phone with him troubleshooting the issue until we figured out what was wrong.”

4. Are you willing and able to travel domestically?

FlightSafety International is a global company that offers training and certification for pilots around the world. The interviewer wants to know if you have any objections to traveling internationally or domestically. If you are willing, explain why you’re excited about it.

Example: “I’m very excited about the opportunity to travel abroad. I’ve always wanted to visit Europe and see what other countries’ aviation systems look like. I think it’s important to learn from others so we can improve our own system here in the United States. I also understand that this job requires me to be away from home sometimes, but I am looking forward to meeting new people and learning more about their cultures.”

5. Do you have any experience working with a team of instructors?

This question can help the interviewer determine your ability to work with others and collaborate on projects. Use examples from past experiences where you worked as part of a team or group, including any leadership roles you may have had in these situations.

Example: “In my current position at FlightSafety International, I am part of a safety committee that meets once a month to discuss new policies and procedures for our flight training courses. We also use this time to brainstorm ideas for improving our company’s services and products. In my previous role, I was part of a five-person team that developed a new curriculum for private pilots.”

6. Tell me about a time when you had to deal with an unhappy client, how did you handle it?

FlightSafety International is a company that provides training to pilots and other aviation professionals. As such, they are likely to ask questions about your customer service skills. This question can help them determine how you would handle challenging situations with their clients. Use examples from previous jobs or describe what you would do in this situation if it has never happened before.

Example: “In my last job as an instructor for a flight school, I had a student who was struggling with the material. They were getting frustrated and wanted to drop out of the program. I talked to them about why they chose to enroll in our program and assured them that we could get through the tough times together. We worked on some different strategies for studying and practicing maneuvers until they felt more confident. Eventually, they passed the class and went on to become a commercial pilot.”

7. Describe a time where you were working on a project that was not going well.

This question is a great way to see how you respond to challenges. It can also show the interviewer that you are willing to take responsibility for your actions and learn from them. When answering this question, it can be helpful to mention a specific situation where you faced a challenge and overcame it.

Example: “I once worked on a project with a team of five other people. We were all working toward the same goal, but we had different ideas about what would work best. I was in charge of leading the group, so I decided to hold a meeting to discuss our options. After talking through each idea, we decided to try one of my suggestions first. The rest of the team agreed to give it a chance before trying something else.”

8. Provide an example of a time when you went above and beyond for a customer.

FlightSafety International is a company that provides training for pilots and flight attendants. Your answer to this question can show the interviewer how you might approach your work at their company. Use an example of a time when you went above and beyond for a customer or client, but also mention what motivated you to do so.

Example: “When I worked as a server at a restaurant, one night we were short-staffed. One of my tables had a birthday party with about 10 people in it. The family was having a great time, but they hadn’t ordered dessert yet. I asked if anyone wanted dessert, and everyone said yes. So, I brought out all of the desserts at once and then took care of other customers while the staff prepared them. It made the family’s experience even better.”

9. Have you ever worked with C++ or Java?

This question is a way for the interviewer to assess your technical skills. If you have experience with C++ or Java, explain how it helped you in your previous role and what you learned from using these languages.

Example: “I’ve worked with both C++ and Java before, but I’m more experienced with Java. In my last position, I was tasked with creating an app that would help pilots track their flight routes. Using Java, I was able to create a program that tracked all of the information needed by the pilots. It took me about six months to complete this project, but I learned a lot about working with Java.”

10. Would you be comfortable working with clients who may be difficult?

FlightSafety International provides training for pilots and other aviation professionals. Your interviewer may ask this question to learn more about your customer service skills. Use examples from past experiences where you were able to work with challenging clients.

Example: “I have worked in the aviation industry for five years, and I’ve had many opportunities to work with difficult clients. In my previous position as a flight instructor, I encountered several students who would often be late or miss their lessons entirely. I learned that it was best to remain calm when dealing with these situations. Instead of raising my voice, I would calmly explain why they needed to attend class. This approach helped me maintain positive relationships with all of my students.”

11. Give an example of a time when you had to learn something new quickly.

This question can help an interviewer determine your ability to adapt and learn new things. Use examples from previous jobs or experiences that highlight your ability to quickly learn something new, such as a software program or process.

Example: “When I started my current job, I had to learn how to use the company’s inventory system. It was different than what I used at my last job, so it took me some time to get used to it. However, after a few weeks of using it daily, I became very familiar with it and now find it much easier to use than the one I learned at my last job.”

12. Have you worked remotely before? If so, what are some techniques you use to stay focused while working from home?

Working from home is a common practice for many professionals, including flight instructors. Employers may ask this question to make sure you have experience working remotely and that you know how to stay productive while doing so. In your answer, share what techniques you use to stay focused when working at home. You can also mention any specific strategies you used in previous remote work experiences.

Example: “I’ve worked from home before as a flight instructor. I find it’s important to set up an office space in my home where I can focus on teaching lessons and grading assignments. To stay focused, I try to limit distractions by closing my door or turning off my phone. I also like to listen to music while I’m working because it helps me get into the zone.”

13. Can you tell us about a time when you made a mistake and had to fix it?

This question can help the interviewer learn more about your problem-solving skills. Use examples from previous jobs to explain how you fixed a mistake and what steps you took to ensure it didn’t happen again.

Example: “In my last position, I was responsible for scheduling our pilots’ shifts. One day, I scheduled one of our pilots for two flights back-to-back without giving them enough time to rest between trips. When I realized this mistake, I immediately contacted the pilot to let them know they would have an extra hour break before their next flight. The pilot appreciated knowing ahead of time so they could plan accordingly.”

14. Explain your experience with aircraft maintenance.

This question is an opportunity to show your knowledge of aircraft maintenance and how you apply it in the workplace. When answering this question, consider what specific skills you have that are relevant to flight safety.

Example: “I’ve worked as a mechanic for five years now, so I’m familiar with all aspects of aircraft maintenance. In my current position, I work on both commercial and private planes, which means I need to be able to adapt to different types of aircraft. I also regularly train new mechanics on various techniques and procedures when they start working at our company.”

15. Which area of software development are you most interested in?

This question helps the interviewer determine if you have a passion for software development and which areas of it you enjoy most. Your answer should show that you are passionate about technology, but also highlight your ability to work with others in a team setting.

Example: “I am interested in all aspects of software development, however I find myself most passionate about coding. I love the problem-solving aspect of coding and how each piece of code can help me create something new or improve upon an existing program. I also really enjoy working on large projects where I get to collaborate with other developers.”

16. What sort of training have you completed?

This question can help the interviewer determine your level of experience and expertise. If you have completed training that is relevant to this position, be sure to mention it in your answer.

Example: “I recently completed a course on how to handle emergency situations while flying. I also took an online course on aviation law and regulations. These courses helped me learn more about safety procedures and how to avoid accidents when flying. In my last job, I also completed a course on human factors in aviation. This course taught me how to recognize potential hazards and prevent them from happening.”

17. What would you say is your greatest strength and weakness?

This question is a common one in interviews, and it’s important to answer honestly. Employers ask this question because they want to know what your greatest strengths are so that you can use them on the job. They also want to know about any weaknesses so that you can work on improving them. When answering this question, be sure to focus on your strengths first.

Example: “My greatest strength is my attention to detail. I am very thorough when performing tasks, which has helped me succeed in previous roles. My weakness would be my ability to multitask. While I do well with focusing on one task at a time, I find it difficult to switch between multiple tasks quickly. However, I have been working on practicing this skill.”

18. Is there anything else we should know about you?

This question is your opportunity to show the interviewer that you are a well-rounded person. You can use this time to talk about any other skills or experiences that may be relevant to the position, such as foreign language fluency, computer programming experience or volunteer work.

Example: “I have been working toward my pilot’s license for over five years now and am almost finished with all of my training. I also completed an internship at a local hospital where I learned how to communicate effectively with patients who speak different languages. This skill has proven useful in my current role as a flight instructor because many of my students come from abroad.”

19. What type of scheduling flexibility do you need?

FlightSafety International offers flexible scheduling options to accommodate the needs of their employees. This question helps employers understand your preferences and expectations for scheduling flexibility. When answering this question, be honest about what you need in a work schedule. Consider how your previous experience has shaped your preferences.

Example: “I prefer having a set schedule each week so I can plan my life accordingly. However, I also appreciate when an employer is willing to make exceptions if needed. For example, last year I had a family emergency that required me to take two weeks off from work. My employer was very understanding and allowed me to use vacation time during that time period.”

20. How do you think electric vehicles will impact the automotive market in the next 5-10 years?

This question is a great way to assess your knowledge of the automotive industry and how it’s changing. It also shows that you’re aware of current trends in the market, which can be important for an organization like FlightSafety International. When answering this question, make sure to focus on what you think will happen rather than what you hope will happen.

Example: “I believe electric vehicles are going to become much more popular over the next 5-10 years. As battery technology improves, I think we’ll see more people choosing electric cars because they’ll have longer ranges and charge faster. I think there will also be more charging stations available as more people buy electric vehicles.”