Social Security Claims Specialist Resume Example & Writing Guide
Use this Social Security Claims Specialist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
As a claims specialist, you’ll work with insurance companies, healthcare providers, and other stakeholders to process insurance claims on behalf of your clients. You’ll also work with clients to help them understand their benefits, provide guidance on submitting claims, and resolve any issues that arise.
Because claims specialists often play a critical role in the insurance process, they must always be ready to respond quickly and provide accurate information. They must also be organized and detail-oriented. And because claims specialists often work with sensitive information like medical records and contact information for doctors, they must be trustworthy and discreet.
Here are some tips plus an example to help you write a compelling Social Security claims specialist resume that hiring managers will love.
How to Write a Social Security Claims Specialist Resume
Here’s how to write a resume of your own.
Write Compelling Bullet Points
When you’re writing bullet points, it can be tempting to focus on the tasks and responsibilities of your job. But that’s not enough to make a compelling resume.
Instead, you should focus on the results of your work. For example, rather than saying you “processed claims,” you could say that you “processed 1,000+ claims per month, resulting in 98% accuracy rate.”
The second bullet point is much stronger because it provides specific numbers and details about the project. It also includes a quantifiable result (98% accuracy rate).
Identify and Include Relevant Keywords
When you submit an application for a social security claims specialist role, it goes through an applicant tracking system (ATS) that scans it for certain keywords. This system looks for words and phrases related to the job like “seniority” or “work history” in order to determine whether your skills and experience are a match for the job. If your resume doesn’t include enough of the right terms, the ATS might automatically reject your application.
To increase your chances of getting an interview, use this list of common social security claims specialist keywords to help you identify the skills, experience, and terms most relevant to the role:
- Social Security
- Claims Processing
- Life Insurance
- Disability Insurance
- Healthcare
- Medicare
- U.S. Social Security Administration
- Healthcare Management
- Resume Writing
- Customer Service
- Accounting
- Time Management
- Sales
- Administrative Assistance
- Microsoft Access
- Public Speaking
- Customer Satisfaction
- Medicare Part D
- Human Resources (HR)
- Hospitals
- Data Entry
- Problem Solving
- Social Media
- Teamwork
- Communication
- Organization Skills
- Coaching
- Administrative Management
- Teaching
- Receptionist Skills
Showcase Your Technical Skills
As a Social Security claims specialist, you will need to be proficient in a number of software programs and systems in order to do your job effectively. This might include the Social Security Administration’s online claims system, as well as other software programs that are used to manage claims and track payments. Additionally, you will need to be familiar with Microsoft Office Suite in order to create reports and correspondence.