20 Verra Mobility Interview Questions and Answers

Verra Mobility is a global leader in technology and innovation for the mobility industry. The company develops software and hardware solutions that are used by government agencies and commercial customers to manage traffic, parking, and tolling operations.

If you’re interviewing for a job at Verra Mobility, you can expect to be asked a mix of questions about your qualifications, work history, and availability. To help you prepare, we’ve gathered a list of sample Verra Mobility interview questions and answers.

Verra Mobility Interview Process

The interview process at Verra Mobility can vary depending on the position you are applying for. However, most positions will require at least one phone screen and one in-person interview. For some positions, you may be asked to do a presentation or take a test. The interview process can be long, but the company is thorough in extracting your skills and potential.

1. Do you have experience using Salesforce?

This question is a great way to determine if you have the necessary skills for this role. If you don’t, it’s important to explain what experience you do have and how it relates to this position.

Example: “I’ve used Salesforce in my previous roles as an IT specialist. I find that it’s a great tool for managing customer data and tracking sales goals. It also allows me to create reports that are easy to read and understand. While I’m not an expert on using Salesforce, I am familiar with its basic functions and can learn more about it quickly.”

2. What is your process for completing a large project?

This question can help the interviewer understand how you approach your work and complete projects. Use examples from previous experience to describe your process for completing a large project, including how you organize your time and manage your workload.

Example: “I start by creating a timeline of when I expect to finish each aspect of the project. Then, I break down the larger tasks into smaller ones that are more manageable. This helps me stay on track with my progress and ensures I’m meeting deadlines. In my last role, I was tasked with developing an app that would allow users to order food through their phones. I started by researching what other apps were already available and comparing them to our company’s needs. From there, I broke down the project into three phases—designing the app, testing it and then releasing it to the public.”

3. Describe a time when you had to deal with an upset customer. How did you handle it?

This question can help the interviewer determine how you handle conflict and stress. Use examples from your previous work experience to show that you have excellent customer service skills.

Example: “In my last position, I had a customer who was upset because they didn’t receive their order on time. I apologized for the inconvenience and offered them a discount on their next purchase. They were happy with this solution and placed another order soon after.”

4. Tell us about a time that you were able to successfully manage multiple projects at once.

This question can help the interviewer determine your ability to manage multiple projects at once. Use examples from previous work experience or school projects that highlight your organizational skills and time management abilities.

Example: “In my last position, I was responsible for managing a team of five people while also working on several different projects. One project involved creating an app that would allow users to track their daily steps and calories burned. Another project required me to create a new website with a database that could store customer information. These two projects were both due within one month of each other, so I had to make sure everyone on my team was able to complete their tasks in a timely manner. By delegating responsibilities and setting deadlines, we were all able to meet our goals.”

5. If hired, how would you use your sales experience to help grow our business?

This question helps employers understand how you plan to use your skills and experience in a new role. Use examples from your previous job or explain what you would do differently if hired at Verra Mobility.

Example: “I have extensive sales experience, which I believe is an important skill for any business owner. In my last position, I helped grow the company’s revenue by 25% within six months of starting. I did this by implementing strategies that increased customer satisfaction and loyalty while also increasing our online presence. These strategies included creating more social media accounts and improving our website.”

6. Have you ever worked in a high-volume call center environment before?

This question is a great way for the interviewer to learn more about your experience with customer service and how you handled working in a high-volume environment. If you have worked in a call center before, share some of your experiences and what you learned from them. If you haven’t worked in a call center before, you can still answer this question by sharing an example of a time when you had to provide excellent customer service while under pressure.

Example: “I’ve never worked in a call center before, but I did work as a server at a restaurant during college. It was quite busy on Friday nights, so we were always under pressure to serve customers quickly and efficiently. We also had to remember orders and preferences for each table. I found that it helped me to write down important information like allergies or special requests on a notepad so I could refer back to it later.”

7. Why do you want to work for Verra Mobility?

This question can help the interviewer get to know you better and understand why you are a good fit for their company. Use your answer to highlight any personal connections you have with Verra Mobility or how you learned about the job opening.

Example: “I want to work for Verra Mobility because I am passionate about helping people live more independently. My aunt has been using one of your mobility scooters for years, and she loves it. She told me that she would not be able to leave her home without it, so I feel like working here could make a big difference in someone’s life.”

8. Are you comfortable working in a fast-paced and demanding environment?

This question is an opportunity to show your ability to work in a team environment and adapt to change. When answering, it can be helpful to describe a time when you had to adapt quickly to a new situation or challenge.

Example: “I have worked in a fast-paced environment before, and I find that I thrive under pressure. In my last role as a software developer, we were working on a project for a client who needed updates every week. We would meet at the beginning of each week to discuss what was accomplished during the previous week and what tasks we wanted to accomplish that week. This process helped us stay organized and focused on our goals.”

9. Give an example of a time where you made a mistake and what the outcome was.

This question is a great way to show your ability to learn from mistakes and how you can use them as opportunities for growth. When answering this question, it’s important to be honest about the mistake you made and explain what steps you took to ensure that you don’t make the same mistake again.

Example: “When I first started working in my previous role, I was responsible for sending out weekly reports to our clients. One week, I forgot to send out one of the reports, which resulted in some confusion among our clients. After realizing my mistake, I immediately sent out an email apologizing for the oversight and explaining why there was a delay in the report. I also included all of the information that should have been in the report.”

10. What are some skills that make you successful as a software engineer?

This question is an opportunity to show the interviewer that you have the skills and abilities needed for this role. Use your answer to highlight some of your technical, communication or problem-solving skills.

Example: “I am a highly organized person who can work well under pressure. I also enjoy learning new things, which makes me eager to try out new software tools and techniques. Another skill that helps me succeed as a software engineer is my ability to communicate with others. I always make sure to ask questions if I don’t understand something so that I can get clarification from my team members. This has helped me build strong relationships with my coworkers.”

11. How would you describe yourself in three words?

This question is a great way to learn more about the applicant’s personality and values. It also helps employers get an idea of what kind of person they’re hiring, which can be important for a job that requires working with clients or customers. When answering this question, it can be helpful to think about how you would describe yourself in your resume or cover letter.

Example: “I am hardworking, dedicated and passionate. I have always been someone who strives to do my best work and help others succeed. These are qualities that make me a good fit for this position.”

12. Describe a situation where you had to resolve a conflict between two employees or team members.

This question can help the interviewer understand how you resolve conflict and your communication skills. Use examples from previous work experiences to highlight your problem-solving, interpersonal and leadership skills.

Example: “In my last position as a human resources manager, I had two employees who were constantly arguing about their responsibilities at work. One employee felt that the other was not doing enough of his job, while the other employee felt he was being overworked. I met with both employees separately to hear each side of the story. After hearing both sides, I realized they were both right. The first employee needed more training on some aspects of his job, but the second employee did need to lighten his workload.”

13. Can you tell me about a time when you helped improve a company’s revenue?

This question can help the interviewer get an idea of your ability to increase a company’s revenue. Use examples from previous jobs where you helped improve sales or implemented new strategies that increased revenue for your employer.

Example: “At my last job, I noticed we were missing out on a lot of business because our website wasn’t mobile-friendly. This was causing us to lose potential customers who were searching for information about our products and services online. I worked with the marketing team to create a plan to make our website more mobile-friendly. We also created a separate page for mobile users so they could access all of our content without having to zoom in and out. These changes led to a 10% increase in revenue within six months.”

14. Explain a time when you used logic to solve a problem.

This question can help the interviewer determine your critical thinking skills. Use examples from previous work or school experiences to show how you used logic and problem-solving techniques to find a solution.

Example: “At my last job, I was working with a team of developers on a new app that would allow users to track their packages. We were having trouble finding a way to integrate this feature into the app without making it too complicated for customers to use. After discussing our options, we decided to create an entirely separate app where customers could track their shipments. This allowed us to keep the original app simple while still providing tracking capabilities.”

15. What are your long term career goals?

This question can help the interviewer get a sense of your career aspirations and how they align with those of Verra Mobility. Your answer should include information about what you hope to achieve in your professional life, including any steps you plan to take to reach these goals.

Example: “My long-term goal is to become an expert on mobility technology. I would like to be able to work as a consultant for companies that are looking to implement new technologies into their existing products or services. To do this, I am currently taking online courses in mobility technology so that I can learn more about the industry and its current trends.”

16. What is your greatest strength?

Employers ask this question to learn more about your personality and how you view yourself. They want to know what skills you have that will help you succeed in the role. When answering, think of a skill or quality that is relevant to the job description. If there are no specific requirements listed, choose something that would be helpful for any position.

Example: “My greatest strength is my ability to work well with others. I am always willing to lend a helping hand to anyone who needs it. In previous positions, I was often asked to assist other employees when they were overwhelmed. I enjoy making others feel comfortable and confident in their abilities.”

17. Do you have any experience managing others?

This question can help the interviewer determine your leadership skills and how you might fit into their company culture. If you have management experience, share a story about a time when you helped someone develop their skills or encouraged them to be more productive. If you don’t have management experience, talk about a time you helped a coworker solve a problem or complete a task.

Example: “In my last position as an IT specialist, I was responsible for managing several other employees who were also IT specialists. We worked together to create a system that allowed us to efficiently troubleshoot issues with computers and laptops. This process streamlined our work and improved customer satisfaction.”

18. What motivates you to do your best work?

Employers ask this question to learn more about your work ethic. They want to know what inspires you and how they can help you succeed in the role. When answering, think of a few things that motivate you. Consider mentioning personal goals or values.

Example: “I am motivated by my desire to be successful. I have always strived for excellence in all aspects of my life, so it’s important to me to do well at everything I do. I also find motivation in helping others. I love being able to provide assistance to those who need it. It makes me feel good to know that I’m making someone else’s day better.”

19. What would you say is your biggest weakness?

This question is a common one in interviews, and it’s often asked to see how you respond to criticism. Employers want to know that you can accept constructive feedback and use it to improve yourself. When answering this question, be honest about your weaknesses but also emphasize what steps you’re taking to overcome them.

Example: “I would say my biggest weakness is time management. I am always running late because I get distracted by the little things. However, I have started using an app on my phone to help me keep track of all my tasks for the day. It has helped me stay more organized and focused.”

20. Which area of software engineering are you most interested in?

This question is a great way to determine what your interests are and how they align with the job you’re interviewing for. When answering this question, it can be helpful to mention an area of software engineering that you have experience in or one that you would like to learn more about.

Example: “I am most interested in front-end development because I enjoy creating user interfaces and designing websites. In my last role as a web developer, I worked on many different projects, including redesigning company websites and creating new features for existing sites. I also enjoyed working on back-end development, where I learned how to create databases and manage server issues.”